Gigafast EE171-PR User Manual Download

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EE171-PR

USB

RINT

ERVER

SER

ANUAL

Summary of Contents for EE171-PR

Page 1: ...EE171 PR USB PRINT SERVER USER MANUAL 1 ...

Page 2: ...B JETADMIN UTILITY 28 5 CONFIGURATION FROM EMBEDDED WEB SERVER 29 OVERVIEW 29 USING EMBEDDED WEB SERVER 29 SETUP MENU 35 INSTALLING PRINT SERVER ON NETWARE 4 X 5 X 38 SETTING UP A MACINTOSH COMPUTER 41 6 NETWORK PRINT MONITOR 44 PREPARATION 44 TCP IP PROTOCOL INSTALLATION 44 IPX SPX COMPATIBLE PROTOCOL INSTALLATION 45 NETBEUI PROTOCOL INSTALLATION 45 WINDOWS 95 98 ME NT 2000 XP INSTALLATION PROCED...

Page 3: ...ROUBLESHOOTING 65 GENERAL TROUBLESHOOTING OVERVIEW 65 POWER RELATED PROBLEMS 65 WINDOWS 95 98 ME NT 2000 XP TROUBLESHOOTING 66 MOVING THE PRINT SERVER TO A NEW SEGMENT 67 MOVING YOUR COMPUTER TO A NEW SEGMENT 68 NOVELL NETWARE TROUBLESHOOTING 68 TCP IP TROUBLESHOOTING 68 APPENDIX 71 LOAD DEFAULT VALUE 71 FREQUENTLY ASKED QUESTIONS 72 ADDITIONAL INSTALLATION INSTRUCTIONS 74 EE171 R USB Print Server...

Page 4: ...pyright Act of 1976 FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to subpart J of Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if...

Page 5: ...ion can be used to access and manage these print servers Network configuration The print servers provide an embedded web server that can be accessed via a prop web browser We also subsidiary Windows based PSAdmin utility which help administrator to setup print server environment For example Netware Windows 95 98 Me Windows NT 2000 XP Mac or UNIX system Components and Features 1 USB Port Print Serv...

Page 6: ...lease refer to any peripheral you are connecting to the print server 1 To ensure if your printer s are working do one of the following Send data through the parallel USB port of each printer you are connecting to the print server or generate a printer self test page 2 Turn off the power for each printer 3 Connect the print server to the printer s 4 Plug the AC power adapter to the print server 5 P...

Page 7: ...rk protocols including TCP IP IPX SPX NetBEUI and AppleTalk In addition we provide software for network configuration on the following networks Novell NetWare 3 12 4 x 5 x Bindery NDS and NDPS Microsoft Windows 95 98 Me Microsoft Windows NT 2000 XP 2003 Apple EtherTalk Postscript printer only UNIX Linux system Internet via Internet Printer Connection software Configuration Solution Table Setup Ope...

Page 8: ...et to Internet Printing Protocol enabled print server Allows saving distribution of HQ hardcopy document over Internet replacing fax mail Comment Configuration solution Table has many installations way to setup Windows 95 98 Me Windows NT 2000 XP 2003 and NetWare UNIX Linux system and Mac computer Firstly we introduce PSAdmin utility HP Web JetAdmin program and Internet Printing Protocol solution ...

Page 9: ... CD into your CD ROM drive 2 The Autorun program starts and the following window appears If the setup program does not start automatically run Autorun exe in the root folder from the CD Rom 3 Choose Install Setup Utility the program will install the Setup Wizard into your computer 4 After installation completes the Setup Wizard message appears Click on Network Print Server Setup Wizard to configur...

Page 10: ...10 ...

Page 11: ...Click NEXT the wizard will automatically discover the print server 6 Select YES if you want to change the configuration and press NEXT to continue 11 ...

Page 12: ...12 ...

Page 13: ... a DHCP server on the network select Obtain an IP address automatically or click Specify and IP address and input the IP Mask and Gateway IP addresses Click Next 8 TCP IP settings saved click Next to start install the printer for your PC 13 ...

Page 14: ...9 Click Next and choose the printer you want to install You can also add a new printer in this step 14 ...

Page 15: ...s not listed under Printer Name click on Add New Printer and follow the instructions listed below After new printer is added the printer will be listed under the Print Name section select the printer and click NEXT 15 ...

Page 16: ...10 Click Next and setup program will display a summary of your printer s configuration 11 Congratulations you have successful installed the software to your computer 16 ...

Page 17: ...The screen will then appear as follow picture All print server s feature Novell NetWare function on the LAN will be displayed along with their respective device name MAC Address print server name firmware version and status The terms are defined as follows Device Name The name of the print server hardware used for identification purposes 17 ...

Page 18: ...ver by using Wizard TCP IP Wizard 1 Click Wizard button just like a picture and select TCP IP Wizard 2 Select Obtain an IP address from DHCP server If there is a DHCP server on your network This option allows the print server to obtain IP related settings automatically from your DHCP server This setting by default is disabled If you would like to manually specify an IP address to the device please...

Page 19: ...6 When done click OK button The program will save the above settings into the print server 7 Done NetWare Wizard 1 Log into your NetWare file server as a Supervisor Admin or equivalent 2 Click Wizard button just like a picture and select NetWare Wizard as follow picture 3 Select the NetWare File Server to which the print server device will be attached 4 Type in a Print server 19 ...

Page 20: ...up follow the steps 1 Run PCONSOLE in NetWare 3 x or NetWare 4 x and create the necessary parameters Refer to your Novell NetWare print server Services manual for details 2 Log into your NetWare file server as a Supervisor Admin or equivalent From your Windows 95 98 Me run PSAdmin 3 Select the print server that you wish to configure 4 Click Properties in the tool bar and the following screen will ...

Page 21: ...e DHCP feature of the print server When this option is enabled the print server will obtain an IP address automatically from the DHCP server on your LAN The default value is set at Disable Note 1 Once this option is enabled the following IP address Subnet Mask Gateway will be grayed out and are not available for editing 2 While the print server supports DHCP we strongly recommend you manually spec...

Page 22: ...rom the DHCP server or manually specified The option also allows you to manually specify the IP address of the gateway to the print server if DHCP option is disabled This value is optional Upgrade Upgrade allows the user to upgrade the print server device In order to upgrade the unit please perform the steps as follows 1 Click Upgrade button just like a picture as shown as follow picture 2 Select ...

Page 23: ...int queues 7 Select the Print server name you specify in Step 5 8 Select the Print server Configuration option and select the Queue Serviced by Printer option For NetWare 4 x s PCONSOLE please select Printers option and select Printer 0 instead 9 Select the Printer 0 and press the Insert key to add the print queues you create in Step 6 into the list For NetWare 4 x s PCONSOLE please select Print q...

Page 24: ...dd Remove Programs icon 3 Click Change or Remove Programs tab 4 Select Network Print Monitor for Windows 95 98 NT 2000 XP and click Change Remove button 5 The un installation wizard program will be launched 6 Follow the directions on the screen to complete the un installation procedure 24 ...

Page 25: ...XP 2003 you can use a supported Web Browser for example Netscape or IE to view the embedded web server on the print server Contact your administrator to get the IP address or URL of the printer and browse to the print server s web page For example to install Windows 2000 by IPP service you must follow below information 1 Click Start button 2 Select Settings and then select Printers option 3 Click ...

Page 26: ...port should be the port name as lp1 Three ports should be the port name as lp1 lp2 and lp3 7 It will check print server to connect to HP printer if not it will appear as follow picture Then Click OK 8 Select the appropriate printer manufacturer and printer type and click Next appear as follow picture 26 ...

Page 27: ...tion about a procedure or Windows in the HP Web JetAdmin software see about HP s relation document System Requirements HP Web JetAdmin software runs on Microsoft Windows NT HP UX Solaris Red Hat Linux and SuSE Linux system For information on supported operating systems and browser versions we recommend IE or Netscape version 4 or higher Please access HP Customer Care Online at http www hp com go w...

Page 28: ...ng For example http server domain port where server domain is the host name of your web server and port is the port number assigned during installation Supply users access to HP Web JetAdmin software by adding a link to your web server s home page that is addressed to HP Web JetAdmin s URL For example http server domain port Configuring and Modifying a Device Using your browser navigate to HP Web ...

Page 29: ...th the print server please see the Properties TCP IP options of chapter 3 After an IP address is established on the print server perform the following step Status Menu Once you have finished the IP address configuration with print server You should be use web browser to view and management the print server The status menu of the print server helps administrator control the print server s System Pr...

Page 30: ...print server is located in the office s LAN System Uptime This option allows you to view uptime of the print server When you start the print server it will compute the print server from start time to power off time Firmware Version This option allows you to view firmware version of the print server To verify the print server s firmware version is newer in this time MAC Address This option allows y...

Page 31: ...l box Printing Language Supported This option allows you to view command to set the printer When the printer connected with the print server it will be show in the command box Current Status This option allows you to view status of the printer When the printer connected with the print server it will be show in the status box For example Waiting for Job means the printer is printing TCP IP Status 1...

Page 32: ...ust meet the IP addressing requirements of the network segment Subnet Mask This option allows you to view subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment Gateway s IP This option allows you to view gateway from the print server This IP address of gateway must meet the router or gateway to go across of the network segment Netware Stat...

Page 33: ... view the polling time on the print server NetWare NDS Setting Use NDS Mode Enable or Disable Name of the NDS Tree Name of the NDS Content Current Status Connect or Disconnect NetWare Bindery Setting Use Bindery Mode Enable or Disable Name of the File Server Current Status Connect or Disconnect AppleTalk Status 1 Click Status it then appears the sub menu 33 ...

Page 34: ...s of the print server s Node ID Printer Type This option allows you to view printer type from the print server If you are using a PostScript printer you can select the LaserWriter 8 icon from your Mac computer Data Format This option allows you to view data format from the print server If you are using a PostScript printer you can select ASCII TBCP or BCP format from web configuration SNMP Status ...

Page 35: ... You should use web browser to configure the print server The setup menu of the print server helps administrator to setup the print server s System Printer NetWare TCP IP SNMP and AppleTalk Preparation Enter the IP address of the print server as the URL for example http 192 168 1 2 Then the print server s home page will appear in content of the web browser Please follow this information in the set...

Page 36: ...input contact name of the print server To check the print server s contact name who in charge of this device System Location This option allows you to input Location name of the print server To confirm the print server s location name where the print server is located in the office s LAN Password This option allows you to input setup password of the print server When you select setup menu of web c...

Page 37: ... print server to obtain IP related settings automatically from your DHCP server IP Address This option allows you to input IP address from the print server The IP address must meet the IP addressing requirements of the network segment Subnet Mask This option allows you to input subnet mask from the print server The IP address must meet the IP addressing requirements of the network segment Gateway ...

Page 38: ...COMSOLE program Polling Time It indicates how long the poll has been processed Logon Password This option allows you to input encrypted password from the print server The print server login to NetWare server that administrator set password from selected print server NDS Mode To Enable NDS Mode if you want to setup NDS environment To select Tree Name of NetWare then input context name in the Contex...

Page 39: ... file server console type load install 2 Select NCF files options 3 Select Edit AUTOEXEC NCF file 4 Add or Modify the SET BINDERY CONTEXT line to include the NDS organization O and all organization unit OU objects where users are located For example SET BINDERY CONTEXT O ABC OU SALES OU ABC USA O ABC OU TECH OU ABC USA O ABC 5 When done save the new AUTOEXEC NCF file Please restart your NetWare fi...

Page 40: ... if found We also assume that at least an AppleTalk Zone exists on the network If no any zone exists the print server itself displays the zone name as an asterisk in the current AppleTalk Status of the print server in the web browser 4 Port Name In this option type a name for identification purpose or just leave it in default recommended Note The default print server s Chooser name is as shown as ...

Page 41: ...ick OK If your printer does not appear in the PPD file list please contact your printer vendor You may also use the Generic PPD if you do not need any printer specific features 6 Close the Chooser Windows 7 Done SNMP Setup TCP IP networks use a standard management protocol called Simple Network Management Protocol SNMP SNMP is widely used in the industry as a solution for remote network management...

Page 42: ...When the print server received a SNMP request with a community name that does not match the community name the print server is configured with stored in the print server s memory an authentication failure trap message is generated In the print server s SNMP implementation the following MIB objects are available for updating MIB Object Names Description System sysContact Indicates the network admin...

Page 43: ...ve with Read Only access right in default Support HP WebJetAdmin This option allows user determine to disable enable the Support HP WebJetAdmin SNMP Traps Enable the function of sending SNMP Authentication Failure trap message to the network administrator if the community name within a SNMP request is not correct 43 ...

Page 44: ...s to the print server section later in this chapter IPX SPX The IPX SPX compatible Protocol must be installed For further information please read IPX SPX compatible Protocol Installation section in this chapter NetBEUI The NetBEUI protocol must be installed For further information please read NetBEUI Protocol Installation section in this chapter TCP IP Protocol Installation 1 Click Start point to ...

Page 45: ...twork icon 3 If the IPX SPX compatible Protocol is not already installed click Add 4 Select Protocol and click Add 5 Select Microsoft from the Manufacturers list 6 Select IPX SPX compatible Protocol from the Network Protocols list and follow the instructions on the screen 7 Restart the computer 8 Done NetBEUI Protocol Installation 1 Click Start point to Settings and select Control Panel 2 Double c...

Page 46: ...e PSAdmin will appear Click OK 4 Click Start point to Settings and select Printers 5 Double click the Add Printer icon 6 Select Local Printer and click Next 7 Select the appropriate printer manufacturer and printer type and click Next 8 Select LPT1 and click Next 9 Type in the Printer Name and click Next 10 A message reading After your printer is installed Windows can print a test page so you can ...

Page 47: ...ing picture By default the computer will first search for the print server s on the network by using the IPX SPX protocol If the IPX SPX protocol is installed the print server will be displayed along with its Node ID as shown in Node column The last 6 digits of the Node ID located on the back of the print server unit Select one of the print server s ports from the list If the IPX SPX protocol is n...

Page 48: ...ove the software components from their Windows 95 98 Me NT 2000 XP systems in minutes Please follow the directions listed below to proceed with the un installation procedure After the Network Print Port is removed the print server is no longer accessible via the Network Print Port You have to re install the Network Print Port on your system in order to access the print server again Procedure 1 Cli...

Page 49: ...etwork Print Monitor utility 2 Manually specify using DOS commands or UNIX text mode commands This applies to Windows NT 2000 XP and UNIX systems Note The Network Print Monitor can only search for the print server s over the same network segment the Windows NT 2000 XP UNIX computer is located You would like to install a print server on a different network segment DHCP The print server supports DHC...

Page 50: ...nter name for example lp1 Click OK 8 In the Printer Ports box select Close 9 Click Next 10 Select the appropriate printer manufacturer and printer type list and click Next 11 Select Shared Type in a new Share Name or leave it in default and click Next 12 A message reading After your printer is installed Windows can print a test page so you can confirm that the printer is set up properly Select Yes...

Page 51: ...ct the Standard TCP IP Port Click Next and Next 5 The Add Standard TCP IP Printer Port Wizard box will then appear as shown the picture as below and type in the IP address assigned to the print server in the Printer Name or IP Address box Click Next 6 In the Add Standard TCP IP Printer Port Wizard box as shown in the following picture Select Custom Click Settings button and click Next 51 ...

Page 52: ...PR form Protocol type in a queue name for example lp1 for Port 1 lp2 for Port 2 and lp3 for Port 3 8 Click OK and Next Note Please DO NOT type any other name than lp1 or lp2 or lp3 in this step 9 Click Finish 10 Select the appropriate printer manufacturer and printer type list and click Next 52 ...

Page 53: ... a new Printer name or leave it in default and click Next button 12 A message reading To confirm that the printer is installed properly you can print a test page Select Yes Recommended and click Finish 13 Done 53 ...

Page 54: ...03 You should get the responses from the print Server 4 Type tftp Print server s IP address For example tftp 192 72 214 103 At the tftp prompt type get config txt to retrieve the Print Server s configuration file For example tftp get config txt 5 Quit from tftp and then use your editor to modify the 05 BoxIPAddress field in the config txt file from 0 0 0 0 to the IP address you specify in Step 2 6...

Page 55: ...ws some messages it will ask you a question If you re not sure answer n Y N n n h Would you like this to be the system default printer y n n answer this question if you like to make it as a default printer i Do you want to install or remove printing i r q q q j Do you want to star remote daemon now y n y 11 Done Submit print jobs by using lp or lpr command For example ip d printer 1 etc printcap S...

Page 56: ... If you have done this please use the host name instead of the IP address 11 Type lpadmin pprinter 1 s Print server s IP address where printer 1 represents the Print Server s parallel port You can enter a printer name you like For example lpadmin pprinter 1 s192 72 214 103 12 Type accept printer 1 For example accept printer 1 13 Type enable printer 1 For example enable printer 1 14 Submit print jo...

Page 57: ...nds will vary slightly depending upon which version is used the functionality of the Linux based variants is exactly the same Following are the outlined procedures recommended for all users on Red Hat Linux 7 2 7 3 or later with X Window system installed a Make sure that the TCP IP is well configured on your RedHat system including network interface card s driver and IP related settings say IP add...

Page 58: ...f Click New button g Click Forward button 58 ...

Page 59: ... name click Forward i In the Queue Type field choose Networked UNIX j In the Server field type the IP of print server k In the Queue field type a print server s port name which connect to the printer For example lp1 l Click Forward button 59 ...

Page 60: ...m In the Printer field choose Postscript Printer n Choose the model of printer and click Forward o Done 60 ...

Page 61: ...er for identification purpose 8 In Protocol field select lpd BSD 9 Select your printer s make and model from the Make Model list 10 In Printer Connection Type select On Remote Server 11 It then appears a new Remote System option Type the IP address of the print server 12 In Remote Printer field type a name for the print server s print port For example Port1 13 When done click OK button Now run Pri...

Page 62: ...inary file is located in your current working directory 2 Before upgrading print server please ensure print server is not printing jobs In case of printing you have to wait till the current print job is finished before you can proceed Upgrading the print server from PSAdmin 1 Log into your NetWare file server as a Supervisor Admin or equivalent 2 Ensure binary file is located in the PSAdmin direct...

Page 63: ... type get upgrade 5 Change to binary mode 6 At tftp prompt type put mpsXX bin 7 Wait for the file transfer to complete 8 Quit from tftp 9 Done Upgrading the print server from Browser 1 Ensure binary file is located in your current working directory 2 Enter the IP address of the print server as the URL 3 Click Misc and then choose Upgrade from Browser it then as shown in the following picture 63 ...

Page 64: ...4 Click Upgrade form Browser and select the firmware file 5 Click Upgrade 6 Done 64 ...

Page 65: ... power If the unit does not flash five times contact your dealer for a replacement or repair Flow Link Green 100M Orange 10M If the network cabling is Twisted Pair Cable and when this light is ON the Twisted Pair cable connection is problem free Cable Related Problems In most cases the print server fails to send and receive network data due to incorrect use of the network cable and or to connector...

Page 66: ... Segment Frame Type 802 2 Installation later in this section RIP for NWLink IPX SPX compatible transport Installation Procedure 1 From your Windows NT server that is used as a router select Start from the bottom left hand corner of the screen 2 Select Settings 3 Select Control Panel 4 Double click the Network icon 5 Select Services 6 Select Add 7 In the Select Network Service box select the RIP fo...

Page 67: ...nter icon Select Properties 4 Click Details tab 5 Click Port Settings as shown in the picture below The print server will be displayed on the next print server s configuration screen Find your original print server according to its Port Name or other distinguished name and click this print server 6 Click OK and it returns to the printer s Properties page 7 Click OK 8 Done Print server Reconfigurat...

Page 68: ...you might encounter the following problem in your initial installation steps I can do the arp command However when I am going to ping or tftp the print server it always shows Request timed out I have checked the print server s power and it exactly passed the POST Besides the network cabling is OK As such I can t do tftp command to get and put the print server s configuration file and save its IP a...

Page 69: ...ile server 1 Due to the presence of this NetWare file server the IPX SPX protocol might be used on your network Therefore we strongly suggest you run the PSAdmin from any client computer and select Manual Setup to specify the print server s IP address For more detailed information about Manual Setup please refer to Chapter 3 2 If the solution described above is not applicable you have to follow th...

Page 70: ...e this new file and quit from your editor Please note in this step you must specify an IP address which is valid on Segment B such as 192 72 214 100 in this example rather than 192 72 214 68 7 Type for example tftp 192 72 214 68 put config txt to save this new configuration back to print server 8 Move the print server back to the Segment B 9 Done 70 ...

Page 71: ...can load the default value of print server by press the reset button Please press 5 to 10 seconds until the status LED flash and the default value is restored Or you can load the default setting from the WEB management as following 71 ...

Page 72: ...ted 4 Recheck the print server connection by running the PSAdmin It should read Connected Question B Print jobs start printing but print very slowly or print unknown characters Possible explanation and solution A printer driver is missing or is incompatible with that printer Using a print driver that is not specific for the printer can cause printing errors Install the proper printer driver If the...

Page 73: ... Setup dialogue box contains a space Solution Check to see if there is a space in the print server name the printer name or the queue name Type in a new name without a space between two characters or replace a space by a dash or an underscore _ Question F The PSAdmin reports Print server Already Exists Printer Already Exists or Print Queue Already Exists after specifying the print server name or t...

Page 74: ...ic KX P6500 GDI to the print server EE171 RP USB Print Server Incompatible Printers No Printer Model 1 ALPS AlpsLSX 1600 2 Canon BJC 610 620 3 Canon BJC 5100 5000 4 Canon FAX L350 5 Canon LBP 660 6 Canon LBP 800 7 Canon LBP 430W 8 Citizen NoteBOOKII PN48 9 Epson Stylus Scan 2000 10 Epson Stylus Scan 2500 11 Lexmark ColorJet Print 2050 12 Olivetti PG304 13 OKI Page 8W 14 HP Leaser Jet 1000 15 EPSON...

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