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INSTALLATION & OPERATION 

MANUAL

Complies with ANS Z21.84-2017

www.sureheat.com

CHARRED RIVER OAK

CRO18NG

CRO24NG

CRO30NG

Emberglow Dual Burner Natural Gas Log Sets.

           

— Do not store or use gasoline or other 

ammable vapors and liquids in the

     vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

   • Do not try to light any appliance.

   • Do not touch any electrical switch; do not use any phone in your building.

   • Immediately call your gas supplier from a neighbor’s phone. Follow the gas 

     supplier’s instructions.

   • If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a quali

ed installer, service

     agency or the gas supplier.

WARNING:

If the information in this manual is not followed exactly, a 

re or 

explosion may result causing property damage, personal injury or loss of life.

Installation of this Energy Efficient Gas Log Set and provisions for combustion and ventilation air

must conform with the National Fuel Gas Code ANSI Z223.1/NFPA54, and any local codes. 

Gas natural

PFS

®

US

Burner set for use with these styles and sizes of SureHeat Dual Burner Natural Gas Log Sets. 

May be used with accessory valve kits: MBV300 (Manual Ball Valve) CVS303 and RVS304

(Safety Pilot Kits) Safety Pilot Kits also used for LP gas conversion - add ACC18 Burner Media 

INSTALLER:

 Leave this manual with the appliance.

CONSUMER:

 Retain this manual for future reference.

WARNING:  This  product  contains and/or  generates  chemicals  known to       

  the State of California to cause cancer or birth defects, or other reproductive harm.    

    

Natural Gas

Summary of Contents for CRO18NG

Page 1: ... WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Installation of this Energy Efficient Gas Log Set and provisions for combustion and ventilation air must conform with the National Fuel Gas Code ANSI Z223 1 NFPA54 and any local codes Gas natural PFS US Burner set for use with these styles and siz...

Page 2: ...TO BURNER BAR TO 1 2 NPT GASLINE 13 311 RMH 120 00082 RMH 120 00082 STOP Verify that you have all of the listed parts before attempting to install If you do not have all the parts or are not sure or if you have broken logs DO NOT RETURN THE SET Instead please call our Customer Service phone number 800 229 5647 ...

Page 3: ...he fireplace chimney must have a perman ent vent opening to atmosphere of not less than 49 2 square inches or as determined from the manufacturer s installation instructions WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life FOR YOUR SAFETY READ BEFORE LIGHTING WARNING Improper installation adjustment alter...

Page 4: ...ot fasten the locknut on the flared end C Slide the 3 4 burner support spacer Part 10 over the Dual Burner bar Part 9 and move spacer to opposite side of the gas inlet connection See Figure 5 D Secure the intake end of the Dual burner bar Part 9 to the burner pan Part 8 through the knock out hole selected right or left hand with the 3 8 brass orifice elbow Part 11 3 8 locknut Part 12 and washer Pa...

Page 5: ...e burner pan for the most realistic burning effect C Place log grate Part 7 over the burner pan aligning as shown See Figure 7B D Attach back log Standoff Part 18 to the back part of the grate See Figure 7B NOTE A hammer may be used to tap the back log stand off in place It may be necessary to squeeze the back log stand off with pliers after attaching to the grate Figure 7 A B Granule and Grate Pl...

Page 6: ...CRO18 CRO24 and CRO30 1 2 3 4 5 6 7 1 2 3 4 5 6 7 ...

Page 7: ...inspect burner tube for kinks or obstructions log arrangement incorrect rearrange logs to specified pattern We recommend for the appliance and the fireplace flue to be professionally inspected and cleaned each year prior to operation Figure 11 Incorrect Burner Flame Pattern Figure 10 Correct Burner Flame Pattern Each time you operate the gas log set pay attention to the flame pattern and the amoun...

Page 8: ...ment or service to defective part s please contact our Customer Service Hotline number below Thereafter with valid warranty registration and proof of purchase call the Customer Service Hotline for authorization to ship defective part prepaid and insured in original carton to Sure Heat Manufacturing 3140 Moon Station Road Kennesaw GA 30144 Goods returned improperly packaged are the sole responsibil...

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