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© 2014 Electronics For Imaging

11 July 2014

  

Fiery proServer User Guide

Congratulations on your purchase of the EFI

 Fiery

®

 proServer, a powerful production 

solution for your printer.

Before you begin

Make sure that you have:

• Installed the physical components of the Fiery proServer and activated the Fiery XF license 

(see 

Introducing EFI Fiery proServer

 and the 

Installation Guide

)

• Set up the Fiery proServer for use with the printer (see the 

Quick Start Guide

)

About this document

This document describes how to keep your Fiery proServer in good working condition after 
installation. It deals with the following topics:

• Fiery proServer front panel, including the control panel (see 

page 2

)

• How to start, shut down and reboot the Fiery proServer (see 

page 4

)

• Changing the language of Fiery proServer and Fiery XF (see 

page 7

)

• Backing up the Fiery proServer system (see 

page 9

)

• Returning the Fiery proServer system to an earlier state (see 

page 10

)

• Reinstalling the Fiery XF license file (see 

page 12

)

• Using anti-virus software (see 

page 14

)

• Network bridging (see 

page 14

)

• Troubleshooting problems (see 

page 16

)

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Summary of Contents for Fiery proServer

Page 1: ...uide About this document This document describes how to keep your Fiery proServer in good working condition after installation It deals with the following topics Fiery proServer front panel including the control panel see page 2 How to start shut down and reboot the Fiery proServer see page 4 Changing the language of Fiery proServer and Fiery XF see page 7 Backing up the Fiery proServer system see...

Page 2: ...e top front of the Fiery proServer Fiery proServer front panel 1 LCD and line selection buttons 2 DVD drive 3 Front USB ports 4 Reset button DO NOT USE 5 Power button 1 2 3 4 5 Fiery proServer control panel 1 Activity light not used by Fiery XF 2 Liquid crystal display LCD 3 Line selection buttons 4 Jewel 5 Buttons used by installer 1 2 3 4 5 ...

Page 3: ...ine selection buttons on the right side of the Fiery proServer control panel that allow you to select the command displayed on the corresponding line of the LCD Up and Down buttons No functionality on the Fiery proServer Selection button No functionality on the Fiery proServer XF Client Start Starts Fiery XF to let you load process and output jobs XF Online Update Enables you to download software ...

Page 4: ...the system to shut down completely TO REBOOT THE FIERY PROSERVER If a USB flash drive is attached to the Fiery proServer remove it before rebooting Otherwise the Fiery proServer will not reboot 1 Verify that the Fiery proServer is not receiving processing or printing any files 2 Exit Fiery XF On the File menu click Exit to close the Fiery XF client Then right click Fiery XF Control and click Fiery...

Page 5: ... on the Fiery proServer Press once and release the button to power on the system The power supply automatically senses the correct voltage FIGURE 2 Fiery proServer power button 3 At the Admin logon on the monitor enter Fiery 1 in the password field and then press Enter Type Fiery 1 exactly The password is case sensitive for example fiery 1 will not work ...

Page 6: ...click the Taskbar tab Under Taskbar appearance select Lock the taskbar and clear Auto hide the taskbar Click OK to close the dialog box The Fiery XF Control icon is not immediately visible in the status area of the taskbar Click the up arrow to show hidden icons and then drag the Fiery XF Control icon from the hidden icon area to the status area Fiery XF Fiery XF is a fast high performance raster ...

Page 7: ...XF installed on your computer Search for available program updates to make sure that your version of Fiery XF is up to date TO CHECK FOR FIERY XF UPDATES 1 Press the line selection button for Online update on the control panel of the Fiery proServer 2 Select and download any available updates Make sure to download each update one at a time in numerical order Repeat the process until no further upd...

Page 8: ...ges Fiery XF must be running on an operating system that supports double byte fonts 1 In System Manager on the Edit menu click Languages and then click a language 2 Restart the Fiery XF client for the new language to take effect Managing your Fiery proServer system You can use the System Software DVDs to reinstall the Fiery proServer system or to return it to an earlier state When you insert Syste...

Page 9: ... you are requested to select a language from the drop down list box This is the language used to lead you through the backup procedure 6 Connect the data storage medium for the backup Command Description New Installation Deletes all the data on the hard disk drives HDDs and installs the Fiery proServer system from a data storage device such as a DVD or a USB drive For more information see Returnin...

Page 10: ...onfiguration on page 13 Returning the Fiery proServer system to an earlier state It may occasionally be necessary to return the Fiery proServer system to an earlier state You can do this by Using a backup that you have previously created Fiery XF is restored with all the settings including system environments that were current at the time the backup was created Any settings made after the backup w...

Page 11: ...nue with the on screen instructions until you are requested to select a language from the drop down list box This is the language used to lead you through the restore procedure 6 When asked what you want to do click Restore from backup or recovery partition 7 When asked to select a backup source choose one of the following Click Restore from recovery partition to return the Fiery proServer system ...

Page 12: ...e data on the hard disk drive 5 Continue to follow the on screen instructions When requested insert first the System Software 2 DVD and then the System Software 3 DVD At the end of the procedure Windows starts automatically You must now install the Fiery XF license Reinstalling the Fiery XF license If you have just reinstalled the Fiery proServer system or have returned the Fiery proServer system ...

Page 13: ...em on page 9 The system backup enables you to restore the system to an earlier state in case of a problem The backup procedure may take up to one hour depending on the backup medium used and the volume of job data Save a backup of the Fiery XF license file to a network share or removable media drive The license file is located in C Program Files x86 FlexLM on the Fiery proServer The backup license...

Page 14: ...etwork segment for the inkjet printer If the Fiery proServer and the inkjet printer are both on the company network you do not need to use this port However if you wish to establish an isolated network connection between the Fiery proServer and the inkjet printer connect a cable from the lower Ethernet port to the inkjet printer A crossover cable is not required The upper Ethernet port must be con...

Page 15: ...w appears 7 On the General tab configure the settings for the printer If you want to assign an IP address via DHCP you do not need to make any changes A static IP address is recommended To assign a static IP address select Use the following IP address and enter an IP address for the printer 8 Click OK to return to the Network Bridge Properties window 9 Under Adapters select Local Area Connection 2...

Page 16: ... view from Text Documents txt to All Files 5 Browse to the C Windows OEM Branding folder and open the SystemSettings ini file 6 Change the line NetworkConfig Bridge to NetworkConfig Independent 7 On the File menu click Save 8 Restart your computer Troubleshooting problems The following sections describe the source of common problems that may occur with the Fiery proServer and suggest ways of corre...

Page 17: ...virus software is permitted on the Fiery proServer you should run virus scans only when the Fiery proServer is in Idle mode not processing or printing any jobs Verify that the Fiery XF dongle is present and securely connected to a USB port on the back of the Fiery proServer and the dongle LED is lit If the dongle is connected to a USB port but the dongle LED is not lit try the following suggested ...

Page 18: ...e Fiery proServer If the problem persists proceed to Checking interface connections on page 19 Display of hidden files in the Program Data directory is enabled You must be able to access some files in the Program Data directory for certain troubleshooting purposes TO DISPLAY HIDDEN FILES 1 In Windows Explorer select Organize Folder and search options and click the View tab 2 Under Advanced Setting...

Page 19: ...the connections reboot the Fiery proServer For an illustration of the correct ports and connections at the back of the Fiery proServer see Introducing EFI Fiery proServer The power cable is plugged into the power outlet and the Fiery proServer is powered on For more information see To start the Fiery proServer on page 5 If the Fiery proServer does not start try replacing the power cable with a new...

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