Dell S2718H User Manual Download

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Model No.: S2718H/S2718HX

Regulatory model: S2718Hc

User’s Guide

Dell S2718H/S2718HX

Summary of Contents for S2718H

Page 1: ...Model No S2718H S2718HX Regulatory model S2718Hc User s Guide Dell S2718H S2718HX ...

Page 2: ...text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protect...

Page 3: ...ity and pixel policy 19 Maintenance guidelines 19 Setting up the monitor 20 Connecting the stand 20 Connecting your monitor 22 Setting Up Your Speaker 23 Organizing cables 25 Removing the Speaker 25 Removing the stand 27 Computer Playback Default Setting 29 Speaker and Computer Volume Controls Setting 29 Operating your monitor 33 Power on the monitor 33 Using the control buttons 33 ...

Page 4: ... your monitor 48 Using tilt 50 Troubleshooting 51 Self Test 51 Built in diagnostics 52 Common problems 53 Quick Troubleshooting Guide 55 Product specific problems 57 Appendix 58 FCC notices U S Only and other regulatory information 58 Contacting Dell 58 ...

Page 5: ... Dell for more information if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Power Cable Varies by Countries Power Adapter Speaker with Cable Holder ...

Page 6: ...nally 1920 x 1080 resolution plus full screen support for lower resolutions Borderless monitor Adapted High Dynamic Range appropriate for monitor usage Wide viewing angle to allow viewing from a sitting or standing position or while moving from side to side VGA and HDMI connectivity makes it simple and easy to connect with legacy and new systems External Speaker 6W x 1 Plug and play capability if ...

Page 7: ...atio 8 000 000 1 0 3 W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Optimize eye comfort with a flicker free screen and ComfortView feature which minimizes blue light emission ...

Page 8: ...8 About your monitor Identifying parts and controls Front view Control buttons 1 2 Label Description 1 Function buttons For more information see Operating your monitor 2 Power On Off button ...

Page 9: ...ag label Lists the regulatory approvals Refer to this label if you need to contact Dell for technical support The Dell service tag is used for Dell warranty and customer service management purposes and for records of the base system 3 Regulatory information engraving Lists the regulatory approvals 4 Stand release button Releases stand from monitor 5 Cable management slot Uses to organize cables by...

Page 10: ...HDMI port Connect your computer with HDMI cable 4 VGA port Connect your computer with VGA cable Optional 5 Audio Line in port Connect the audio cable Optional Purchase from the source device to the monitor 6 Audio Line out port Connect to either an external active speakers or a sub woofer Optional Purchase Side view for speaker 2 1 1 Volume To decrease the volume of the speaker 2 Volume To increas...

Page 11: ...50 cd m typical Contrast ratio 1000 to 1 typical 8 000 000 to 1 Dynamic Contrast Faceplate coating Anti Glare coating Haze 1 0 Hard coating 3H Backlight LED light bar system Response time 6 ms typical G to G Color depth 16 7 million colors Color gamut CIE 1976 84 CIE 1931 72 99 sRGB FreeSync support frame frequency HDMI port only 48 75 Hz Dell display manager compatibility Yes Connectivity 1xHDMI ...

Page 12: ... Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1600 x 900 60 0 60 0 108 0 VESA 1920 x 1...

Page 13: ...s 5 positive polarity at 75 ohm input impedance AC DC Adapter Input voltage frequency current Delta adapter DA65NM111 00 100 VAC to 240 VAC 50 Hz to 60 Hz 3 Hz 1 6 A Max Output voltage current Output 19 5 VDC 3 34 A Inrush current Maximun inrush current less than 150A at Vin 115 230 V Speaker specifications Model S2718H S2718HX Speaker 6 W Frequency Response 180 Hz 20 kHz Operating Temperature 20 ...

Page 14: ...h 44 2 mm 1 74 in Stand dimensions Height 173 7 mm 6 84 in Width 264 0 mm 10 39 in Depth 162 2 mm 6 39 in Weight S2718H S2718HX Weight with packaging 8 55 kg 18 84 lb 8 64 kg 19 04 lb Weight with stand assembly and cables 4 98 kg 10 98 lb 5 08 kg 11 19 lb Weight without stand assembly no cables 3 79 kg 8 35 lb 3 79 kg 8 35 lb Weight of stand assembly 0 77 kg 1 70 lb 0 77 kg 1 70 lb Weight of speak...

Page 15: ...lled in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature Zero power consumption in off mode can only be...

Page 16: ...upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied The OSD functions only in the normal operation mode When any button is pressed in the Active off mode one of the following messages will be displayed On Screen Display menu Dell S2718H HX There is no signal coming from your computer Press any key on ...

Page 17: ...ents VGA connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5V 3 3V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 18: ... DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT Plug and play capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations ar...

Page 19: ...t practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened cloth to clean the monitor Avoid using...

Page 20: ...ry NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To attach the monitor stand 1 Place the monitor on a soft cloth or cushion 2 Align the stand assembly bracket to the monitor groove 2 2 3 Inserting the stand until the snap locked ...

Page 21: ...Setting up the monitor 21 ...

Page 22: ...les to the computer at the same time It is recommend to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the VGA audio or HDMI cable from your monitor to the computer Connecting the VGA cable Optional Connecting the HDMI cable ...

Page 23: ... Your Speaker 1 Speaker System consists of the cables connected to the system Right side of the speaker has 2 buttons volume Up and Volume Down 2 Place the Speaker on the Dell monitor stand as shown below 3 Plug in the DIN cable to DIN connector located at the back of the Dell monitor as shown below ...

Page 24: ...24 Setting up the monitor 4 Insert the cable holder attached on the speaker cable into the stand slot Adjust the cable holder position along the slot accordingly ...

Page 25: ...Setting up the monitor 25 Organizing cables Use the cable management slot to organize the cables connected to your monitor Removing the Speaker ...

Page 26: ...26 Setting up the monitor ...

Page 27: ...surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Place the monitor on a soft cloth or cushion along the desk 2 Tilt the stand downwards to access to the release button 3 Use a long screwdriver to press on the release button 2 2 3 ...

Page 28: ...28 Setting up the monitor 4 While pressing on the release button pull the stand out 4 4 ...

Page 29: ...r Playback Default Setting Playback Setting Set the speaker as default playback device Speaker and Computer Volume Controls Setting 1 Volume Press the Volume button to increase volume 2 Volume Press the Volume button to decrease volume ...

Page 30: ...30 Setting up the monitor 3 On board Audio Volume Right Click the speaker icon Check that the volume bar level is not 0 4 Volume Balance Setting Right Click the speaker icon Select Playback devices ...

Page 31: ...Setting up the monitor 31 Right Click Default Playback devices and select Properties Select Levels and click Balance 5 Volume Control Options Right Click the speaker icon ...

Page 32: ...32 Setting up the monitor Select Volume control options Click the box All devices currently playing sound ...

Page 33: ...m of the monitor to adjust the image being displayed Control buttons 1 5 2 3 4 1 2 3 4 The following table describes the control buttons Control Buttons Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset modes 2 Shortcut key Brightness Contrast Use the Brightness Contrast key to direct access to the Brightness and Contrast control menu ...

Page 34: ...ff Solid white light indicates the monitor is On and fully functional Blinking white light indicates the power save mode OSD controls Use the buttons on the bottom of the monitor to adjust the image settings 1 2 3 4 Contorl Buttons Description 1 Up Use the Up button to increase values or move up in a menu 2 Down Use the Down button to decrease values or move down in a menu 3 OK Use the OK button t...

Page 35: ...s Dell S2718H HX Energy Use Auto Adjust Resolution 1920x1080 60Hz Audio 75 75 Brightness Contrast 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to sele...

Page 36: ...inance of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 NOTE Manual adjustment of brightness is disabled when dynamic contrast is switched on Contrast Adjust the brightness first and then adjust the contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the...

Page 37: ...rs on a black screen as the monitor self adjusts to the current input Auto Adjustment in Progress Auto adjustment allows the monitor to self adjust to the incoming video signal After using auto adjustment you can further tune your monitor by using the pixel clock coarse and phase fine controls under display settings NOTE Auto adjust does not occur if you press the button while there are no active ...

Page 38: ...n you are using the analog VGA connector Push to select the VGA input source HDMI Select HDMI input when you are using the HDMI connector Push to select the HDMI input source Auto Select Select auto select to scan for available input signals Reset Input Source Select this option to restore default Input Source Color Use color to adjust the color setting mode Brightness Contrast Input Source Displa...

Page 39: ...settings ideal for most gaming applications Game HDR Loads color settings ideal for games with HDR supporting Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings HDR Adapted High Dynamic Range appropriate for monitor usage G...

Page 40: ...alize Others Dell S2718H HX Energy Use Resolution 1920x1080 60Hz Audio Auto Adjust Color Input Color Format RGB YPbPr Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is availab...

Page 41: ... sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The phase and pixel clock adjustments allow you to adjust your monitor to your preference Use or buttons to adjust for best image quality Minimum is 0 Maximum is 100 NOTE Applicable when input port is VGA Phase If satisfactory results are not obtained using the phase adjustment use the pixel clock coarse adjustment and the...

Page 42: ... audio enhancement tools This item is to define the action which is used to ON OFF MaxxAudio Reset Audio Select this option to restore default display settings Energy Brightness Contrast Input Source Color Display Menu Personalize Others Dell S2718H HX Energy Use Resolution 1920x1080 60Hz Auto Adjust Energy Audio Power Button LED On During Active Reset Energy Power Button LED Allows you to set the...

Page 43: ... Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 100 Timer OSD hold time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When lock is selected no user adjustm...

Page 44: ...ization Shortcut Key 1 User can select one of the following preset modes brightness contrast auto adjust input source aspect ratio volume to set the shortcut key 1 Shortcut Key 2 User can select one of the following preset modes brightness contrast auto adjust input source aspect ratio to set the shortcut key 2 Reset Personalization Allows you to restore shortcut key to the default setting Others ...

Page 45: ...CD Conditioning Reset Others Factory Reset LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run To start LCD conditioning select Enable Brightness Contrast Input Source Color Display Energy Menu Personalize Dell S2718H HX Energy Use Resolution 1920x1080 60Hz Audio Auto Adjust Others Enable Disable LCD Conditio...

Page 46: ... monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 Before the DDC CI function is disabled the following message is displayed Dell S2718H HX The function of ...

Page 47: ... VGA or HDMI cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 4 minutes if left at this state Dell S2718H HX No VGA Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors or Dell S2718H HX No HDMI Cable The display will go into Power Save Mode in 4 minutes www dell com support monitors See Troublesho...

Page 48: ...u are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers If you have a Dell desktop or a Dell portable computer with internet access 1 Go to www dell com support enter your service tag and download the latest driver for your graphics card 2 After inst...

Page 49: ...ter attempt to set the resolution to 1920 x 1080 again Setting the maximum resolution of Movie HDR and Game HDR 1 In Windows 7 Windows 8 Windows 8 1 Windows 10 2 Select the OSD Movie HDR or Game HDR 3 Right click on desktop and click screen resolution 4 Click the dropdown list of screen resolution and select 3840 2160 5 Click OK NOTE If you are unable to set the recommended resolution contact the ...

Page 50: ...50 Operating your monitor Using tilt NOTE The stand is detached when the monitor is shipped from the factory 5 21 ...

Page 51: ...e involved 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell S2718H HX The display will go into Power Save Mode in 5 minutes www dell com support monitors No HDMI Cable or Dell S2718H HX The display will go into Power Save Mode in 5 minutes www d ell com supp...

Page 52: ...ug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 1 on the bottom of the monitor again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display ...

Page 53: ...the correct aspect ratio Shaky Jittery Video Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing Pixels Cycle power On Off Pixel that is permanently Off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com support moni...

Page 54: ... Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input Color Format to RGB or YPbPr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power managem...

Page 55: ... Check the computer volume and media player volume level is at desirable level and not muted iii Check the playback default setting on the computer and ensure the default device is set Computer Playback Default Setting 3 Audio source playing music but no sound is coming out of the speakers i Press the Volume button to increase the volume ii Check that the computer volume is not 0 by doing the foll...

Page 56: ...Computer Volume Controls Setting C Symptoms Link for Set Up Low sound output level Troubleshooting Guide 1 Audio source volume level is high i Press the Volume button to increase the volume Speaker and Computer Volume Controls Setting D Symptoms Link for Set Up Unbalanced sound from the speakers Troubleshooting Guide Check the computer Volume Balance setting by doing the following steps 1 Check th...

Page 57: ...SD menu is locked If yes press and hold the menu button for 10 seconds to unlock For more information see Lock No Input Signal when user controls are pressed Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect and reconnect the video cable if necessary Reset th...

Page 58: ...se invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell com support...

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