Cretors DIPLOMAT 20 Operation Manual Download

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DI20-32-M-A-E-O 2011.04.14

BEGINNING SERIAL NO. 07093822

176 MITTEL DRIVE, WOOD DALE, IL 60191

DIGITAL DIPLOMAT 20 and 32 oz

POPCORN MACHINE OPERATION

MANUAL

120/208 - 240 Volt,

Single and Three Phase, 60 Hz

230 Volt,

Single Phase, 50 Hz

400 Volt, 3N~

Three Phase, 50 Hz

100/200 Volt,

Single Phase, 50 & 60 Hz

Included in this manual:
*One Pop Option
*Salt/Sugar Option
*Self Serve Option
*Ventless Hood Option
*Elevator Option

READ

and

UNDERSTAND

these operating and safety

instructions before operating this popcorn machine!

Summary of Contents for DIPLOMAT 20

Page 1: ...E OPERATION MANUAL 120 208 240 Volt Single and Three Phase 60 Hz 230 Volt Single Phase 50 Hz 400 Volt 3N Three Phase 50 Hz 100 200 Volt Single Phase 50 60 Hz Included in this manual One Pop Option Salt Sugar Option Self Serve Option Ventless Hood Option Elevator Option READ and UNDERSTAND these operating and safety instructions before operating this popcorn machine ...

Page 2: ...rt Symbol 3 II Safety First 3 III Introduction 3 IV Purpose of Manual 4 V Product Identification 4 VI Principles of Popcorn Machine Operation 4 VII Control Switches 6 VIII Operating Instructions 6 IX Sanitation Instructions 8 a Popping Kettle b Cabinet 10 Appendix A Elevator Option 12 Appendix B Self Serve Option 14 ...

Page 3: ...d in this manual and the rules of a using company the more stringent rule should take precedence The purpose of equipotential bonding studs terminals and systems is to join together the metalwork in a product whether it needs to be grounded or not so every point is at the same potential voltage This bonding is not intended to provide grounding a separate low resistance ground fault current path ba...

Page 4: ... near the heating elements are necessarily and unavoidably heated to temperatures high enough to pop popcorn The temperature is controlled using a temperature control to maintain the kettle at an operating temperature of approximately Contact with these surfaces will burn and scald you Do not touch the kettle oil or parts in direct vicinity of the heating elements C The kettle is provided with an ...

Page 5: ...dicator light will go on the kettle will begin to heat and the kettle heat indicator light will turn on The kettle will then heat until the temperature control opens at the end of the popping cycle When the temperature control opens at the end of the popping cycle the kettle heat indicator light goes out and the heat turns off The kettle will not begin to heat again until the kettle has cooled and...

Page 6: ... popcorn machine until you have read and understood this manual Failure to do so may result in serious injury or death Do not attempt to operate your Cretors popcorn machine unless the installation instructions have been strictly adhered to Failure to do so may result in serious injury or death Operate your popcorn machine only if it is in good sanitary condition See SANITATION INSTRUCTIONS Failur...

Page 7: ...ill not run the popping circuit will be disabled until the problem is resolved 8 If machine is supplied with the One Pop option press the One Pop button to begin the popping cycle and oil delivery WARNING After the first popping the kettle is hot Avoid contact with the kettle when adding corn or salt Failure to do so may result in serious burns or scalds Measuring cups have been provided to accura...

Page 8: ... injury or death Do not clean heated surfaces until they have been given sufficient time to cool Failure to do so may result in serious burns or scalds A Popping Kettle 1 The Cretors kettle is designed to be cleaned in place There is no need to remove the kettle for cleaning Do not immerse an assembled kettle in water This will damage the electrical components and may cause short circuits resultin...

Page 9: ... Outside Kettle Cleaner COC should be used periodically to remove popping oil that may become baked on to the outside of the kettle 7 The kettle agitator assembly should be removed weekly for thorough cleaning The stirrer blade is disassembled by removing the spring pin that goes through the top of the stirrer blade Lift off the stirrer blade 8 Clean all parts thoroughly making sure to use CKC Do ...

Page 10: ... from under the popper case bottom and sliding it under the hot air well Pull out the clean out slide and the scrap will fall into the scrap drawer Dispose of the products found in the popper case bottom and replace the clean out slide and the clean out drawer 6 Grease filters should be checked and cleaned weekly They can be washed in a sink with hot soapy water or can be run through a dishwasher ...

Page 11: ...of this manual can be obtained from C Cretors and Company at the address listed below Please provide the model and serial number when requesting additional copies of this manual There will be a nominal charge for additional copies Cretors guarantees this machine to be free of defects in parts materials and workmanship for two years Please take this time to fill out the factory registration card an...

Page 12: ... popped corn is dropped The handle may be replaced by a switch if equipped with the motorized elevator option II CONTROL SWITCH TOGGLE SWITCH Raises and lowers the bin height motorized model only III OPERATING INSTRUCTIONS 1 The height of the bin should be adjusted to the level to hold the amount of corn popped in the cabinet to maximize the efficiency of the cornditioning system 2 The bin level i...

Page 13: ...eanout drawer Cleaning Beneath the Popper Case Bottom Clean the interior of the warming cabinet and beneath the popper case bottom at least once a week This is done by lifting out the popper case by the handles off the arms Replace when finished At least monthly the divider should be removed by lifting up and out and the rest of the bin can be cleaned While the divider is removed the chain should ...

Page 14: ...warm and dispense popcorn and oil topping Do not use warmer to heat or hold any other products 5 Controls are located on the operator side of the machine above eye level 6 The lighted sign and cabinet lights are turned ON OFF by pressing the switch marked Lights 7 The cabinet heat and blower are turned ON OFF by pressing the switch marked Cornditioner 8 The topping oil pump and oil heater are turn...

Page 15: ... surfaces are protected ensuring a sanitary situation 6 No disassembly of connector is required when switching from one oil topping bag to another Repeat steps 1 4 to properly re connect oil topping bag to pump NOTE Prior to each attachment of oil topping bag ensure that the probe has not been contaminated If this has occurred clean the connector as described in Sanitation Instructions Filling the...

Page 16: ... Cleaning the Cabinet The cabinet should be cleaned with a damp cloth and any good grade glass or household cleaner suitable for glass and plastic surfaces A cleaning agent that is acceptable for food contact surfaces is recommended Do not soak unit with water Avoid wetting of inside of electrical enclosure 1 Clean the interior and exterior of the cabinet 2 Allow cabinet to dry fully Cleaning the ...

Page 17: ...r previous positions Cleaning Oil Topping Connector Once a week the oil topping connector should be thoroughly cleaned 1 Remove the probe body from the bag clamp by spreading the body clamp tabs sliding the clamp body tabs and the probe body out 2 Remove from tubing 3 Remove the probe spout adapter from the probe body by unscrewing the stem from the probe body Use a screwdriver to do this 4 Remove...

Page 18: ...to catch the water at the discharge spout beneath the button 6 Place the end of the oil tube into clean warm water in a pail 7 Cycle the pump long enough to completely rinse soap from the system 8 Remove tube from the clean water and cycle pump to clear lines Cleaning the Oil Topping Heater Shelf Once every month unless a spill has occurred clean the heater shelf similar to the cabinet see Cleanin...

Page 19: ...MANUAL 120 208 240 Volt Single and Three Phase 60 Hz 230 Volt Single Phase 50 Hz 400 Volt 3N Three Phase 50 Hz 100 200 Volt Single Phase 50 60 Hz Included in this manual One Pop Option Salt Sugar Option Ventless Hood Option READ and UNDERSTAND these servicing and safety instructions before servicing this popcorn machine ...

Page 20: ... Pump Installation E Counter Model Installation 7 F Ventless hood Model Installation 7 VII Service Instructions 7 A Parts B Kettle Temperature Control 1 Temperature Control Operation 2 Digital Temperature Control Adjustment 8 3 Checking Temperature Control 9 4 Salt Timer Adjustment 5 Salt Sugar with One Pop Adjustment 10 C Kettle High Limit Temperature Control D Kettle Removal E Kettle Installatio...

Page 21: ...nual and the rules of a using company the more stringent rule should take precedence The purpose of equipotential bonding studs terminals and systems is to join together the metalwork in a product whether it needs to be grounded or not so every point is at the same potential voltage This bonding is not intended to provide grounding a separate low resistance ground fault current path back to the so...

Page 22: ...DI20 32 M A E S Created 11 17 2016 2 29 PM 4 BEGINNING SERIAL NUMBE 07093822 ...

Page 23: ... MODEL DI20 DIPLOMAT 20 OZ ELECTRIC FLOOR MODEL Capacity 20 oz Kettle 400 one ounce servings per hour Power 4200 watts Dimensions 28 D x 36 W x 74 H 71 cm D x 91 cm W x 188 cm H Net Weight 390 lbs 177 kg MODEL DI32 DIPLOMAT 32 OZ ELECTRIC FLOOR MODEL Capacity 32 oz Kettle 640 one ounce servings per hour Power 5100 watts Stainless Steel Kettle model 5650 watts Dimensions 28 D x 36 W x 74 H 71 cm D ...

Page 24: ... a voltage drop in the supply wiring Check your local electrical codes regarding fuse or circuit breaker requirements Make certain your popcorn machine is properly grounded Failure to do so may result in damage to your equipment or present a shock hazard C Connecting your Machine to the Power Supply 1 Make certain that the power supply circuit breakers are in the off position 2 Push the plug compl...

Page 25: ...e hood is not functioning neither will the popper Once the machine is plugged in turn on the exhaust switch When the Ventless Hood is first turned on it goes through a self check process The hood will sound an alarm and then the alarm should shut off Once the hood is operational the rest of the machine functions as normal Also refer the Giles hood instruction manual for additional information on o...

Page 26: ...ugar switch is in the sugar mode the digital temperature control alone controls the heat When the switch is on the salt side the digital temperature control works the same way with one exception when the digital temperature control opens it activates a timer which allows the heat to stay on allowing the corn to finish popping 2 DIGITAL TEMPERATURE CONTROL ADJUSTMENT CAUTION If the machine is equip...

Page 27: ... 10 to 20 seconds prior to dumping the kettle 4 SALT TIMER ADJUSTMENT For the Salt Sugar machine the salt timer is located on the top of all Diplomats under the top cover marked Salt Timer If the machine pops sugar corn fine but there is a problem with salted corn see below a If the indicator light turns off 30 seconds or more before the corn finishes popping the timer is set too low and is in nee...

Page 28: ...temperature falls below their set point In order to comply with the CE directive a latching relay cpn 14942 has been added to the control circuit If the high limit opens the relay will keep the kettle power off until it is reset The relay is reset by turning off the power to the machine This is done by turning the rotary switch off and back on or powering the unit off at the main breaker CAUTION I...

Page 29: ...out the lubricant NEVER SEEZ the nuts may freeze on the studs and cause the studs to break when the nuts are turned in an attempt to remove them E Kettle Installation 1 When re assembling the kettle be sure all nuts and bolts are tight Check to make sure that all electrical connections are secure A loose connection can heat up and burn off the wires 2 Check the kettle support bar to be sure that i...

Page 30: ...Kettle Return Spring Adjustment The kettle counter balance return spring holds the kettle in a level position when popping corn It allows the kettle to be emptied when the handle is pulled down The fixed end of the spring is held by a hooked plate with four adjustment points The tension of this spring is adjusted by sliding a small tube over the fixed end of the spring and moving it to a different...

Page 31: ...g will provide full voltage if no load is applied Once the kettle heat and auxiliaries are turned on the voltage may drop 5 to 10 volts Indicator light stays on One of the elements in a multi element pan may have failed Check the amperage draw of the heating elements by using a clamp on ammeter 1 Remove the top of the machine by removing the screws that hold the top panel and lift the top off 2 Tu...

Page 32: ...s Kettle Wire Color Elements 400V 20 oz black 1447 C 7 5 amps brown 1983 C 3 2 amps 32 oz black 1528 C 1808 C 11 5 amps brown 2615 C 4 1 amps STAINLESS STEEL KETTLES Kettle Wire Color Elements 120 208 240V 100 200V 20 oz red 1447 A 15 amps black 1983 A 7 5 amps 32 oz red 1447 A 14337 A 27 5 amps black 14336 A 10 4 amps Kettle Wire Color Elements 230V 20 oz blue 1447 C 11 2 amps brown 1983 C 11 2 a...

Page 33: ... will have limited life 4 Make a visual check for broken loose burned or heat damaged wires If there are no obvious broken or loose wires shorting out on the kettle the elements must be checked 5 Perform a continuity test on the elements It is possible that one of the elements has burned through the insulation and the casing is shorting out directly to the kettle bottom Continuity Test and Ohms Te...

Page 34: ...0 Watt 16 0 1800 Watt 8 0 5 3 total 32 oz 240V elements Stainless Kettles 2615 C 1808 C 1528 C 14336 C 14337 C 1447 C 1000 Watt 57 6 1250 Watt 46 1 1500 Watt 38 4 15 6 total 1250 Watt 46 1 1500 Watt 38 4 1800 Watt 32 0 17 5 total 20 oz 240V elements 1983 C 1447 C 900 Watt 64 0 1800 Watt 32 0 21 3 total Replace failed heat elements with identical units available from your local dealer or from Creto...

Page 35: ...uses a relay contactor to control the power to the popper pan heat elements To check the relay contactor perform the following operations 1 To gain access to the relay contactor remove the top of the machine by removing the screws on the top 2 Using a voltmeter check the power to the relay contactor coil that are the small terminals in the center 3 With the popper switch on at room temperature the...

Page 36: ...nd turn it See section Kettle Alignment for instructions Does the kettle sag when corn is added to the kettle causing the agitator to disengage See section Return Spring Adjustment for instructions Check motor connections Loose wire The motor is bad Replace The correct amounts of corn and oil were not used See Operations Manual for correct amounts Temperature is set too high Adjust temperature See...

Page 37: ...and crisp An indicator light on the cornditioner switch indicates when there is power to the circuit With the power connected turn the Cornditioner on The switch light is on and no air is being delivered Check connections to the blower Replace blower The switch light is on and cooler air is being supplied Check element Replace element Check thermostat Replace thermostat The maximum air output temp...

Page 38: ... and if there are any additional questions feel free to contact the Customer Service Department at C Cretors and Company Additional copies of this manual can be obtained from C Cretors and Company at the address listed below Please provide model and serial number when requesting additional copies of this manual There will be a nominal charge for additional copies Cretors guarantees this machine to...

Page 39: ...aster cretors com DI20 32 A 3 3 C 06 06 DOC DI300030 DIPLOMAT 20 32 OZ CORNDITIONER VIEW MODEL SHOWN WITH SALT SUGAR AND ONE POP OPTION BEGINNING SERIAL 0606 2000 4807 5200 10352 1502 1295 12855 1129 1714 1100 1996 1155 2 1992 RR 1971 1993 1839 6012 4780 4683 R 1124 4683 L 5130 4261 5186 5198 1220 1194 1154 2 1992 RL 1984 14585 14585 E 14468 14446 L 1066 ...

Page 40: ...93 EXTRUSION DIPLOMAT BOTTOM 2000 EXTRUSION DIPLOMAT TOP 3830 SWITCH PUSH BUTTON 230 V 4261 CIRCUIT BREAKER 120V 12A PUSH 4683 R DOOR RIGHT SS DIP BASE 4683 L DOOR LEFT SS DIP BASE 4807 SUPPORT COLUMN COVER PLATE 5753 SWITCH PLATE DIP ROCKER SW N S 5753 E SWITCH PLATE DIP ROCKER N S 230 V 6012 DECAL CAUTION EMPTY DRAWER 10352 INDICATOR LIGHT W TABS DUAL 12854 DECAL POPPING INSTRUCTION SALT SUGAR 1...

Page 41: ...l postmaster cretors com DIPLOMAT 32OZ BACK VIEW BEGINNING SERIAL 0606 DI32 A E 3 0 E 06 06 DOC DI300029 1295 1217 14561 1155 1813 R 1152 1982 1294 3819 6012 1839 4780 5857 1836 L 1411 1413 1223 4683 L 4683 R 1223 2219 2009 A 2009 E 4261 12310 1813 L 1292 1154 1984 5130 1066 1996 1153 5186 1992 RL 1992 RR 14154 L 14154 R 14361 Screw Included 3817 ...

Page 42: ...836 CASTER WITHOUT BRAKE 1836 L CASTER WITH BRAKE 1839 WASTE CORN DRAWER 1992 RL EXTRUSION DIP CORNER REAR LEFT 1992 RR EXTRUSION DIP CORNER REAR RIGHT 1996 INSIDE CORNER REAR 2009 A PUMP CORD PLUG 1200V 2009 E PUMP CORD PLUG 230V EXPORT 2219 TRIM PROTECTIVE POWER CABLE 3817 50 CORN DRAWER COVER 4261 CIRCUIT BREAKER 120V 15A PUSH BUTTON 4683 L DOOR LEFT SS DIP BASE 4683 R DOOR RIGHT SS DIP BASE 47...

Page 43: ...0 32 OZ FRONT VIEW BEGINNING SERIAL 0606 10487 4651 6 1830 1 3819 1993 4223 3781 1997 10471 2000 4929 E 10423 1836 1982 10632 C CRETORS AND COMPANY 176 MITTEL DRIVE WOOD DALE IL 60191 PHONE 847 616 6900 FAX 847 616 6970 WEB SITE http www cretors com ...

Page 44: ...TOM 1997 INSIDE CORNER REAR 2000 EXTRUSION DIPLOMAT TOP 3781 EXTRUSION CORNER 3819 DROP SHELF 5121 SIGN POPCORN RED WHITE NOT SHOWN 4929 E TOP PANEL SSTS SD SIGN OPTION TOP ASSEMBLY 10487 SIGN POPCORN RED YELLOW 10632 SIGN BACKING 4651 6 TOP SIGN BRACKET 10423 TOP SHELL SIDE 28 WIDTH 10471 TOP SHELL SSTS PANEL 12848 8 SHEETMETAL SCREW SS 3 8 LONG 12 10539 6 x 3 8 PHIL HEAD SHT MTL 6 HARDWARE FOR T...

Page 45: ...ORS AND COMPANY 3243 N CALIFORNIA AVENUE CHICAGO IL 60618 PHONE 773 588 1690 800 228 1885 FAX 773 588 2171 WEB SITE Http wwwcretor com Email postmaster cretors com DI DIL HDL 32 E G H 2 1 B 06 04 DOC DI200013 DIPLOMAT HEADLINER BEGINNING SERIAL 04051506 7552 SQUARE 1472 1989 1203 E 1 1114 4842 4832 7776 4950 1991 4833 1471 7865 1122 7508 1129 7637 1714 1147 7551 7776 7789 7621 7630 1127 ...

Page 46: ...W WING NUT 4950 RETAINING RING 7508 AUTOMATIC COVER LIFT 7551 KETTLE COVER NSF 7552 SQUARE STIRRER BLADE DIP SQUARE 7621 1 4 INTERNAL TOOTH LOCKWASHER 7630 1 4 x 20 x 1 2 HEX BOLT 7637 8 32 x 1 2 SS TRUSS HEAD 7776 8 32 STEEL WING NUT 7789 8 STAR LOCKWASHER 7865 10 32 ELASTIC STOP NUT C CRETORS AND COMPANY 3243 N CALIFORNIA AVENUE CHICAGO IL 60618 PHONE 773 588 1690 800 228 1885 FAX 773 588 2171 W...

Page 47: ... DOC DI200018 DIPLOMAT HEADLINER 32 OZ 3 ELEMENT KETTLE PARTS 120 208 240V 400V EXPLODED VIEW UPSIDE DOWN BEGINNING SERIAL 0606 7414 7646 7621 7711 7416 7646 1251 7259 1528 A C 1447 A C 1808 A C 14337 A C 2615 A C 14336 A C 7413 120 208 240V 230V 400V 7620 4871 4871 SS 1004 1143 1 1146 7412 DIG 7412 SS 4873 7761 7259 HL 14604 14593 3918 CE MARKED ONLY 12798 1144 1127 STAINLESS STEEL OPTION PARTS ...

Page 48: ... C 1250 WATT 240 VOLT ELEMENT 2155 THERMOCOUPLE 2615 A 1000 WATT 120 VOLT ELEMENT 2615 C 1000 WATT 240 VOLT ELEMENT 3918 HIGH LIMIT W WIRES 4871 RETAINER DI 32 SD 4873 7259 ELEMENT CLAMP 5 1 4 7412 DIG PAN DIPLOMAT 32 OZ DIG 7413 7414 7416 7620 7621 7646 7711 7 16 1127 PAN CENTER NSF 1 2 20 RETAINER PATCH SD 7259 HL ELEMENT CLAMP 5 1 4 HIGH LIMIT MICA TERMINAL PLATE DI32 HDL32 BAFFLE PLATE PAN MOU...

Page 49: ... HDL 32 E G H 2 1 B 03 06 DOC DI200021 DIPLOMAT HEADLINER 32 OZ 3 ELEMENT KETTLE BOTTOM VIEW LOOKING DOWN ON PAN BEGINNING SERIAL 0606 7259 ELEMENT CLAMP 7416 PAN MOUNTING BLOCKS HEAT ELEMENTS 1528 A C 1808 A C 2615 A C ECCENTRIC SHAFT 7413 MICA TERMINAL PLATE 7412 7412 DIG KETTLE 14593 HIGH LIMIT LIMIT CONTROL 3600 SS 10 32 X 1 S S WELD STUD 7259 HL ELEMENT CLAMP HIGH LIMIT ...

Page 50: ... Email postmaster cretors com DI 20 32 E H 2 0 C 06 06 DOC DI200022 DIPLOMAT KETTLE SUPPORT COLUMN 20 32 OZ BEGINNING SERIAL 0606 KETTLE LEVEL MEASUREMENT POINT 14604 1100 4831 4806 4801 5587 4838 5585 4820 7853 7780 4762 4808 4814 4800 4803 4801 4828 4841 4841 4766 4826 7294 2131 2131 REFER TO WIRING DIAGRAM 5661 2241 1940 7651 11 7 8 11 7 8 ...

Page 51: ...NDLE SPRING DUMP 4838 STOP BLOCK 4841 COTTER PIN 1 8 X 2 5382 WIRING HARNESS DOMESTIC 5585 SPRING ADJUSTMENT ARM 5587 3 8 16 X 3 4 FH SOCKET CAP 5661 5 16 18 X 1 2 SET SCREW 5840 WIRING HARNESS EXPORT400V 7294 10 32 X 3 16 SET SCREW BRASS TIP 7651 10 24 X 1 2 B H 7780 5 16 FLAT WASHER 7853 5 16 24 HEX NUT 14604 THERMOCOUPLE RING TYPE DIPLOMAT C CRETORS AND COMPANY 3243 N CALIFORNIA AVENUE CHICAGO ...

Page 52: ...1 WEB SITE http www cretors com Email postmaster cretors com DI32 A E 3 1 E 10 07 DOC Di300041 DIPLOMAT INSIDE VIEW BEGINNING SERIAL 0702 4807 4833 1089 1 7552 SQ4 1472 1996 1100 4831 4838 7891 4808 10252 14637 1531 1532 14402 14132 14183 14186 12867 1714 1129 1997 1147 7551 14116 4842 4832 1114 12047 10594 7776 ...

Page 53: ...BE NUT W SCREW 10252 LAMP HALOGEN 12047 BULK HEAD UNION 12867 LIGHT BAFFLE 14116 KETTLE SHAFT PIN NOT SHOWN 1532 CHARCOAL FILTER W CHARCOAL 14132 REPLACEABLE 9 x 12 FILTER NEW DESIGN 14183 FILTER HOUSING FOR 6 x 12 SECURED WITH WING NUTS 14186 REPLACEABLE 9 x 12 FILTER OLD STYLE 14402 FILTER HOUSING FOR 9 x 12 LIFT OUT 14637 HALOGEN LIGHT COVER SET 1114 HEX CONNECTOR SCREW 4832 DRIVE SHAFT CONNECT...

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