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Tutorials

    

    Terminals    

   Void - Desk 5000

Step 1

Start the void 

transaction

Press the green 

Enter key to get the 

main menu.

Steps

  1 |

 

Start the void transaction

  2 |

 

Press 2 for void

  3 |

 

Supervisor password

  4 |

 

Select transaction

  5 |

 

Review transaction

  6 |

 

Select transaction to void

  7 |

 

Confirm void

  8 |

  

Void captured

  9 |

 

Card reader prints receipts

  10 |

 

Void complete

Summary of Contents for ingenico Desk 5000

Page 1: ...Press the green Enter key to get the main menu Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 2: ...upervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete Step 2 Press 2 for void From the main menu press the 2 key or tap the Void icon on the touchscreen to begin a void transaction ...

Page 3: ...supervisor password and press the green Enter key Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 4: ... void 1 All 2 Reference 3 Clerk 4 Invoice PO 5 Account 6 Customer 7 RRN 8 Approval Code Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 5: ...d use the arrow keys to scroll through the transactions Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 6: ...he transaction to void press the green Enter key to void the transaction Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 7: ... to confirm the void Press 2 for No to cancel the void Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 8: ...s captured and the screen will display VOID Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 9: ...card reader will then prompt to print a customer receipt If no selection is made after 30 seconds it will print automatically Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

Page 10: ...The main menu screen is displayed Steps 1 Start the void transaction 2 Press 2 for void 3 Supervisor password 4 Select transaction 5 Review transaction 6 Select transaction to void 7 Confirm void 8 Void captured 9 Card reader prints receipts 10 Void complete ...

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