VeriFone E235 Installation Manual Download | Manualshive

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Verifone Part Number DOC194-003-EN-A, Revision A

E235

Installation Guide

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Summary of Contents for E235

Page 1: ...Verifone Part Number DOC194 003 EN A Revision A E235 Installation Guide...

Page 2: ...ore placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800 Verifone www verifone com Verifone Part...

Page 3: ...sonal Security Considerations 12 Electrical Considerations 12 Contactless Considerations 12 Inside the Shipping Carton 12 Unpacking the Shipping Carton 12 Device Features 14 Front Panel 14 Removing th...

Page 4: ...ional Safety Information 24 Power Adapter 24 Potentially Explosive Environments 24 CHAPTER 5 Verifone Service and Support Accessories and Documentation 26 Accessories 26 Documentation 26 CHAPTER 6 Tro...

Page 5: ...ents and dimensions of the E235 Chapter 4 Maintenance and Cleaning Explains how to maintain your E235 Chapter 5 Verifone Service and Support Provides information on how to contact your local Verifone...

Page 6: ...t such as text that you would enter at a command prompt or to provide an URL http www verifone com The pencil icon is used to highlight important information RS 232 type devices do not work with the P...

Page 7: ...touch with physical keypad design while still accepting all payment methods MSR PSCR Contactless and wallets The easy to read color touch screen is fully supported by Verifone s developer toolkit whic...

Page 8: ...capable of signature capture Exceptional Ease of Use The lightweight compact stylish and ergonomic balance allows convenient device hand off to the consumer for PIN entry or other inputs Horizontal m...

Page 9: ...speed 5V 200mA for external USB peripherals USB host or device is configured by SW Type C USB connector at the bottom Communication port for the smart device on charge stand Android Windows or iDevic...

Page 10: ...DEVICE OVERVIEW Features and Benefits 10 E235 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 11: ...cation for the terminal Ease of Use Select a location convenient for both merchant and the cardholder Select a flat support surface such as a countertop or table or mount it on a mounting stand suppli...

Page 12: ...proximity of a contactless antenna If you need to mount the terminal to vertical or inclined surfaces use a flat non metallic mounting plate The device is not waterproof or dustproof and is intended f...

Page 13: ...e is not supported 6 Remove the clear protective film from the unit 7 Save the shipping carton and packing material for future repacking or moving the device CAUTION Do not use a tampered or damaged u...

Page 14: ...d transactions For directions on how to use a smart card see Using the Smart Card Reader A magnetic card reader built into the top part of the device for performing debit or credit card transactions S...

Page 15: ...c card reader Figure 3 Removing the Battery Cover Installing micro SIM and or SAM Cards The e235 device supports the installation of two GSM SIMs Subscriber Identity Module and or SAM Security Access...

Page 16: ...ng Down The e235 device starts up differently depending on how it is powered The device starts up automatically when the e235 is connected to a non battery power source regardless of the battery charg...

Page 17: ...device and plugging the other end of the power pack into a wall outlet Dispose of the battery pack coin cell in accordance with all national state and local laws and regulations as regionally require...

Page 18: ...087 300 01 A to charge the e235 device when fitted with the Folio accessory 1 Insert the USB C plug into the USB C port of the wireless charging accessory 2 Plug the AC power pack into a wall outlet o...

Page 19: ...o connect the e235 to a computer to synchronize data and or charge the device To Connect the e235 to a Wall mount Charger 1 Plug the Verifone certified wall mount charger into a wall outlet or powered...

Page 20: ...e host computer s USB port Conducting Wireless Transactions To conduct a wireless transaction Ensure that the device is in an optimal position for transmission Follow the on screen instructions provid...

Page 21: ...art Card Reader E235 INSTALLATION GUIDE 21 3 Wait for the application to indicate a completed transaction before removing the card Premature card removal invalidates the transaction Figure 6 Inserting...

Page 22: ...Using Magnetic Stripe Card 3 Swipe the card through the magnetic card reader Using the CTLS Reader The e235 supports contactless credit or debit card transactions To perform a contactless transaction...

Page 23: ...DEVICE SETUP Using Accessories E235 INSTALLATION GUIDE 23 Bulk Charger VPN TBD See Accessories and Documentation for ordering information...

Page 24: ...DEVICE SETUP Using Accessories 24 E235 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 25: ...ment 40 C to 60 C 40 F to 140 F Relative humidity 5 to 90 RH non condensing External Dimensions Length 138 mm Width 68 mm Height 17 6 mm Weight 68 grams Memory 256 MB Flash 128MB DDR Magnetic Stripe C...

Page 26: ...SPECIFICATIONS SD Memory 22 E235 INSTALLATION GUIDE SD Memory NAND Flash 2G bit optional 4G bit with 8 bit bus width LPDDR2 SDRAM memory 1G bit with 32 bit bus width...

Page 27: ...isture can form inside the device and damage electronic circuit boards when the device returns to its normal temperature Do not drop knock or shake the device Rough handling can break internal circuit...

Page 28: ...with your device Adapters for other electronic devices may look similar but they may affect your device s performance or damage it Potentially Explosive Environments Do not use this device in any area...

Page 29: ...luding the model and part number For example e235 and M194 XXX XXX XXX Serial number S N nnn nnn nnn 2 Obtain the MRA number s by completing one of the following Call Verifone toll free within the Uni...

Page 30: ...he e235 Accessories and Documentation Verifone produces the following accessories and documentation for the e235 When ordering please take note of the part number Verifone online store www estore veri...

Page 31: ...ble Info Replace or recharge the battery Connect the e235 into a known good power supply if available to see if this clears the problem If the problem persists contact your local Verifone representati...

Page 32: ...pack or Qi charger for eight hours to ensure the battery receives a full charge Li ion batteries are not affected by shallow charging Furthermore when the device has no external power source or batter...

Page 33: ...he manual transaction works the problem may be a defective card reader Contact your Verifone distributor or service provider If the manual transaction does not work proceed to Check the Signal Strengt...

Page 34: ...TROUBLESHOOTING GUIDELINES Transactions Fail to Process 30 E285 INSTALLATION GUIDE THIS PAGE IS INTENTIONALLY LEFT BLANK...

Page 35: ...mm diatement la compagnie de navigation et votre repr sentant ou du prestataire de services Verifone Caution Setup page 15 Observe standard precautions when handling electrostatically sensitive device...

Page 36: ...rubber parts Ne jamais utiliser de diluant le trichlor thyl ne ou des solvants base de c tone ils peuvent d t riorer les pi ces en plastique ou en caoutchouc Caution Maintenance and Cleaning Avoid to...

Page 37: ...E235 Installation Guide Verifone Part Number DOC194 003 EN A Revision A Verifone Inc 1 800 Verifone www verifone com...

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