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Chase Ingenico 5310, Manual

The Chase Ingenico 5310 manual provides detailed instructions on how to maximize the performance of your device. Download the free manual from manualshive.com to easily set up and use your Ingenico 5310 for seamless transactions. Enhance user experience and ensure smooth operation with the downloadable manual.

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Ingenico 5310 & 7780

Retail & Restaurant

Terminal Guide

This Quick Reference Guide
will guide you through
understanding your terminal’s
functionality and navigation,
and will help you with
troubleshooting.

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Summary of Contents for Ingenico 5310

Page 1: ...Ingenico 5310 7780 Retail Restaurant Terminal Guide This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Page 2: ...lder s account Only available for transactions in the current batch i e same day Press F1 and then press 2 to select Void Refund Perform a refund to return money to a cardholder s account from a credi...

Page 3: ...active This transaction can only be used to activate deactivated cards Press 0 and then press 2 to select Reactivation Force Activation Perform a force activation when the terminal cannot reach the g...

Page 4: ...se the current batch and open a new batch for logging and accumulating transactions Your Ingenico terminal uses aTerminal Capture System TCS meaning it stores transactions throughout the day and sends...

Page 5: ...r presses F1 to select YES or F3 to select NO SELECT TIP PERCENTAGE 15 OTHER On PIN pad customer presses CHQ for a predefined tip percentage or ALPHA to select OTHER On terminal customer presses F1 fo...

Page 6: ...rd Error Codes In the event that your terminal displays a chip related error refer to these error codes to troubleshoot your terminal If the code you are experiencing is not shown retry the transactio...

Page 7: ...WCKA 016a EN Ingenico Retail Restaurant 06 10 Merchant Support 1 800 265 5158...

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