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ANZ POS Plus™ 2

Quick Reference Guide 

ANZ Merchant Services Support   1800 039 025
Credit Card Authorisation Centre   1800 999 205
Debit Card Authorisation Centre   1800 039 025
Stationery www.anz.com/merchantconnect  

or1800 039 025 (Opt 1, 1)   

 

Purchases

•    Initiate transaction via Point of Sale (POS) system 

until the EFTPOS screen displays “PRESENT  

CARD AMT”

•    Tap, Insert or Swipe customer’s card on “PRESENT 

CARD AMT” screen

 

-    If a 

contactless

 card is presented, customer 

should tap their contactless card within 4cm of the 

terminal screen and follow the terminal prompts 

to complete the transaction

#

. The screen will 

display an “APPROVED” or “DECLINED” message. 

 

-     For 

Swipe

 or 

Insert 

card processing:  

select account type:  

< — >

 

for

 CHQ

,

 

<   >

 

for

 SAV 

or

 

<

   

>

 

for

 CR  

or

 select application type

*

:

   

1

 for

 Visa Debit

2

 for

 eftpos SAV 

or

  

3

 for

 eftpos CHQ

•     Have customer enter their PIN or press 

<ENTER>

 for 

customer to sign the merchant copy if required, then 

verify the customer’s signature. If it matches with the 

signature on the reverse of the customer’s card, please 

press 

<ENTER>

 on ”SIGNATURE VERIFIED?” screen

•   Press 

<ENTER>

 to print customer copy. 

Note: This only applies if the total transaction amount is less than or 
equal to $100.

*

 Note: Application type names and order can vary depending on the 

Card that is used.

CANCEL key

CLEAR key

ENTER key

CHIP Card 

Reader

Function key

Magnetic 

Stripe Card 

Reader

Swipe 

magnetic 

stripe card

Tap 

contactless 

card

Contactless 

Card Reader

Insert 

chip card

How to process transactions

Summary of Contents for POS Plus 2

Page 1: ...essage For Swipe or Insert card processing select account type for CHQ for SAV or for CR or select application type 1 for Visa Debit 2 for eftpos SAV or 3 for eftpos CHQ Have customer enter their PIN or press ENTER for customer to sign the merchant copy if required then verify the customer s signature If it matches with the signature on the reverse of the customer s card please press ENTER on SIGN...

Page 2: ...for Recurring transaction If the terminal prompts for a Verification Number key in the 3 digit verification number located on the back of the card and press ENTER Transaction will be authorised and a receipt will be printed Settlement ANZ offers same day settlement every day For ANZ business account holders funds are available on the same day for transactions settled before 9 00pm Melbourne time F...

Page 3: ...nal to revert to the Init Required screen Press Func 8 7 ENTER ENTER on the terminal The terminal will start initialising taking approx 1 2 minutes to complete If Init Required still appears please call ANZ Merchant Services on 1800 039 025 for further assistance Terminal Security Please ensure that the terminal is placed in a secure location enabling the cardholder to use the keypad without being...

Page 4: ...minal If the terminal is still not displaying any lights please contact ANZ Merchant Services on 1800 039 025 Contactless card presented reverted to swipe or insert option Please follow the terminal instructions as not all contactless cards are processed in the same way If you have further questions regarding this matter please contact ANZ Merchant Services on 1800 039 025 Some contactless card Tr...

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