ZyXEL Communications VMG4005-B50B Overview Manual Download Page 79 | Manualshive

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79

© 2020

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For devices performing routing, the
Maintenance > Diagnostics > Ping &
TraceRoute & NSLookup menu allows
you to execute a basic ICMP ping,
traceroute, or NSLookup (DNS test) to
a local or remote address. You can
use this menu to test upper-layer IP
connectivity and routing.

•

Simply insert any URL or IP address to
see if the router itself can reach the
Internet. If the router can, but the
connected computer cannot, it may
be due to an improper IP or DNS
setting on the computer, not the
router.

Ping, Traceroute, & NSLookup Tests

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Summary of Contents for VMG4005-B50B

Page 1: ...VMG4005 B50B VDSL2 Bonding Single Line Bridge Field Tech Overview Guide 22 April 2020 Illustrations info based on firmware V5 13 ABRL 2 C0...

Page 2: ...Tired Account Access Connection Status Screen Menu System Configuration Bridged Setup Routed Setup IPv6 Routed Setup Advanced WAN Settings Using Multiple Services TR069 Remote Management Time Setting...

Page 3: ...Introduction About the VMG4005...

Page 4: ...4 2020 The VMG4005 VDSL2 Bonding Single Line Bridge Bonded VDSL2 Port Supports 17a and 35b Single Ethernet 1Gbps Port Modem or Single port Router...

Page 5: ...2020 Online References Product Web Page General product info Quick Start Guide For info on accessing the web interface installation and mounting Users Guide Covers all aspects of the device s function...

Page 6: ...Bonded DSL Introduction...

Page 7: ...SL line alone Zyxel CPEs support 2 line bonding Two phone lines must be terminated between the CPE and the curbside DSLAM to use bonding Both the CPE and DSLAM must support IETF G Bond for bonding to...

Page 8: ...bandwidth hungry applications like multiple Hi Def IPTV feeds for multiple Set Top Boxes Typically cheaper than Fiber to the Home FttH installations Disadvantages Requires multiple telephone lines per...

Page 9: ...Curbside DSLAM with G Bond support G Bond Bonded DSL Pair CPE with G Bond support Ex using VDSL Profile 17a under excellent conditions Upstream Downstream 50Mbps 100Mbps x2 lines 100Mbps 200Mbps Diagr...

Page 10: ...Introduction Setup and LEDs...

Page 11: ...11 2020 Package Contents Installation Refer to the Quick Start Guide for package contents and installation instructions...

Page 12: ...12 2020 LED Readout...

Page 13: ...Logging In Multi Level Login...

Page 14: ...evice on which the rubber feet are located is the device s bottom label This label displays the unit s admin username and password as well as its Serial Number and MAC Address This info is important f...

Page 15: ...ngs Create a default configuration for your customers By default the supervisor password is admin password last 5 characters of the WAN MAC address found on the side and bottom labels respectively Sup...

Page 16: ...Logging In Accessing the Web Interface...

Page 17: ...default settings of the unit Summary of the default settings on the router WAN ADSL_MGMT ATM Routing Mode NAT Enabled IPoE 802 1p 0 802 1q 0 DHCP Client VDSL_MGMT PTM Routing Mode NAT Enabled IPoE 80...

Page 18: ...name and password are supervisor supervisor password as previously described admin admin password as printed on side label The supervisor account is recommended for the NOC and creating the default co...

Page 19: ...the administrative password Enter a New Password Verify the New Password and click Apply The new password must contain at least 6 characters 1 letter and 1 number You can also change the admin passwor...

Page 20: ...e other Network Map screens in the next section User and Administrator accounts will see the Welcome to the Quick Start Wizard popup screen after they log in For the purposes of this guide we will ski...

Page 21: ...Tiered Account Access Logging In...

Page 22: ...account Only the supervisor account can control to which menus tiers have access For the purposes of this guide and in order to have access to every menu you should use the supervisor account Access p...

Page 23: ...the Login Privileges link Select the Account Type you wish to alter from the drop down menu check or uncheck menu options to allow or deny access and click the Save button You can also use this menu t...

Page 24: ...Connection Status Screen Menu System Logging In...

Page 25: ...ion Status Screen is the first screen one will see when one logs into the router Clicking on the arrow on the right side of the screen will toggle between the Network Map and Status screens The Connec...

Page 26: ...2020 This screen shows important device info such as the firmware version WAN IP address for any routed interfaces WAN encapsulation mode interface statuses up time CPU and memory usage etc Status Scr...

Page 27: ...d to the router via LAN or WLAN If the device has a network name it will be displayed on the map for easy reference You can use the Info icon in the far right column for a connected device to find out...

Page 28: ...ted Login Privileges available to the Supervisor account only controls to which menus Administrator and User accounts have access covered in the previous section and customize the Supervisor password...

Page 29: ...29 2020 At the bottom of the web interface there is a menu system that allows easy navigation between the different menu pages of the router The Menu System...

Page 30: ...of the unit such as WAN LAN DHCP settings Security Settings Controls advanced settings such as Firewall and admin controls System Monitor Allows viewing of system logs DLS status the ARP table etc Ma...

Page 31: ...Configuration Bridged Setup...

Page 32: ...with default broadband settings but you may need to replace these with the settings and credentials specific to your ISP Point your mouse over the Network Settings menu and then click the Broadband li...

Page 33: ...f you want to bridge traffic through the device creating a bridged interface is fairly simple and straightforward Click the Add New WAN Interface button You can also use the Edit icon in the right col...

Page 34: ...e Enable it and select the Mode as Bridged Give the interface an easy to identify Name For ADSL over ATM you ll also need to insert your VPI and VCI settings For multiple logical interfaces you may al...

Page 35: ...need to edit one or both of the routed interfaces with VLAN settings Edit the interface Scroll down to the VLAN section and set the appropriate 902 1q tag For ADSL over ATM interfaces you may instead...

Page 36: ...Configuration Routed Setup...

Page 37: ...er adding or modifying a broadband interface you will see a screen like the examples on the right The next few slides will explain the basics of setting up a routed Broadband interface Adding a Broadb...

Page 38: ...idging modes depending on the requirements for the interface We discussed bridged interfaces in the last section Select either IPoE or PPPoE encapsulations depending on the COE For more info on the IP...

Page 39: ...p at all times Enabling the On Demand feature will display the Idle Timeout field the connection will automatically disconnect after the number of specified minutes elapse PPPoE Passthrough allows the...

Page 40: ...e either Obtain an IP Address Automatically or assign a Static IP Address For the latter you ll need to assign an IP Address Subnet Mask and Gateway IP Address These fields won t be present unless you...

Page 41: ...in order to properly operate Enter the appropriate VPI and VCI based on the COE port settings Also choose the proper Encapsulation Mode type If the service on the interface requires Quality of Service...

Page 42: ...e Enable radio button select the proper 802 1p tag and enter the proper 802 1q VLAN tag appropriate for the service utilizing the interface data IPTV etc You can also change the MTU size if necessary...

Page 43: ...ce but is less secure than the default Symmetric NAT used by interfaces If the interface is routed and being used for IPTV or other multicast traffic check IGMP Proxy Enable If the interface is being...

Page 44: ...Obtain DNS Info Automatically However if the router isn t receiving a DHCP address be sure to manually enter the Primary and Secondary DNS Server addresses after selecting the Use the Following Static...

Page 45: ...face you can choose to use its Factory Default MAC address or to Clone a LAN Host s MAC Address from a specific host IP address or to statically Set the WAN MAC Address This is mostly important for IS...

Page 46: ...ptions 43 60 61 121 and or 125 These features are usually used to assign ACS URLs or static routes when the router obtains a DHCP address For the 6RD settings this will be discussed in the Broadband S...

Page 47: ...Routed Setup for IPv6 Basic Triple Play Setup...

Page 48: ...mes are supported Dual Stack the device performs IPv4 and IPv6 simultaneously Both IPv4 and IPv6 are supported on the LAN side of the device IPv4 ISP Network IPv6 ISP Network IPv4 IPv6 Network IPv4 In...

Page 49: ...apid Deployment allows ISPs to deploy IPv6 utilizing IPv4 tunneling a 6RD gateway and DHCP Option 212 IPv4 ISP Network IPv6 Internet 6RD Gateway IPv4 Internet IPv6 Tunnel Supported IPv6 Schemes Cont d...

Page 50: ...50 2020 IPv6 Only the device delivers a full IPv6 experience on the LAN and WAN side of the router IPv6 Internet IPv6 Network Supported IPv6 Schemes Cont d IPv6 Network...

Page 51: ...l want to use If using 6RD keep the mode set to IPv4 Only Using the previous slides as a guide determine what IPv6 scheme the ISP is using and make the appropriate selection from the dropdown menu For...

Page 52: ...le if the interface is to be used for IP video Apply as Default Gateway if the interface will be the primary data interface Decide if you need to Obtain IPv6 DNS Info Automatically or Use the Followin...

Page 53: ...Automatically configured by DHCP or Manually Configured For the latter Specify the Service Provider IPv6 Prefix IPv4 Mask Length and Border Relay IPv4 Address for the 6RD Border Relay router When fini...

Page 54: ...Advanced WAN Settings Other Important Settings...

Page 55: ...55 2020 Advanced DSL Settings In the Broadband Advanced tab you can control the advanced DSL features for the device Enable the features you want to use and also supported by your COE and click Apply...

Page 56: ...Configuration Using Multiple Services...

Page 57: ...ll need to be translated into the ATM s Virtual Paths VPIs and Virtual Channels VCIs for proper packet handling to occur This next section will discuss how to do this through the VMG4005 even with its...

Page 58: ...Interfaces Create broadband interfaces using the instructions in the previous section In our example we ve created these broadband interfaces and edited the default interfaces VPI 3 VCI 55 VPI 0 VCI 5...

Page 59: ...s Go to the Network Setting VLAN Group menu then click on Add New Group to configure the VLAN Groups that match the correct VLAN IDs for your network Make a VLAN Group Name and assign a VLAN ID Check...

Page 60: ...with VLANs Go to the Network Setting Interface Group menu then click on Add New Interface Group to configure an interface group per each VLAN Group that was created The next slide has more details on...

Page 61: ...translation Instead of selecting LAN1 click the Add button in teh Automatically Add Clients With the following DHCP Vendor IDs section In the Add new criteria submenu select the VLAN Group radio butto...

Page 62: ...rface Groups with VLANs Cont d Repeat the last two slides for any additional VLAN based Interface Groups you need in order to translate an services to ATM frames For our example we need two new VLAN b...

Page 63: ...o send VLAN tags to devices on the LAN we can easily check that they re working by using a packet sniffer between the VMG4005 s Ethernet port and the connected switch or router to ensure those tags ar...

Page 64: ...Configuration TR069 Remote Management Settings...

Page 65: ...menu you can Enable Inform set the Inform Interval set the ACS URL ACS User Name and ACS Password for the CPE so it can perform TR069 configurations with an ACS If you need help with interop testing b...

Page 66: ...enu MGMT Services tab By default no remote management settings are set to WAN to ensure device security If you want to open the service for any Internet source address select the WAN option If you wan...

Page 67: ...ce Remote Management menu Trust Domains tab you can add trust domains to keep access to the device s remote management interfaces restricted to source IPs or subnets you specify This reduces the likel...

Page 68: ...Time Settings Other Important Settings...

Page 69: ...the correct time zone in mind be sure to use the Maintenance Time settings to ensure the device has the correct time zone time server and Daylight Saving Time settings US Daylight Saving Time is from...

Page 70: ...Troubleshooting Using the LEDs...

Page 71: ...71 2020 LED Readout Use the LEDs to quickly check the device s status...

Page 72: ...power supply is plugged into the wall outlet and router and that the router s power switch is in the On position If that does not solve the problem try replacing the router s power supply Otherwise re...

Page 73: ...g sure the device is using the correct power supply otherwise the router will need to be replaced Problem The POWER LED does not stop blinking Solution The unit only takes approximately 45 60 seconds...

Page 74: ...wise replace the telephone cable to the router as it may be faulty Problem The DSL light does not stop blinking Solution The DSL light should blink after the unit boots up and synchronizes with the DS...

Page 75: ...will flicker when data is being transmitted received Problem The Ethernet LED does not blink flicker or turn on at all Solution Ensure that the end device is connected to the unit with an Ethernet cab...

Page 76: ...Troubleshooting Using the Web Interface...

Page 77: ...f the device is terminating any WAN IPs it will display IP info in the WANx Information section of the Device Information screen For Bridged or routed interfaces you can easily view the Interface Stat...

Page 78: ...received etc SNR margin may indicate poor line condition requiring line maintenance replacement Additional line testing may be required An ideal perfect SNR margin should be between 6 8dBm although o...

Page 79: ...p DNS test to a local or remote address You can use this menu to test upper layer IP connectivity and routing Simply insert any URL or IP address to see if the router itself can reach the Internet If...

Page 80: ...Troubleshooting Scenarios...

Page 81: ...roubleshooting This section is designed to help troubleshoot the most common problems installers or customers may see when using the router router Use this section as a basic guide to aide in step by...

Page 82: ...ver a lost password for security reasons If the device is connected via ACS passwords can be changed via ACS parameters If the password is lost you can also reset the unit by holding in the hardware r...

Page 83: ...s are displaying normally refer to the LED Troubleshooting section of this guide Ensure the computer is obtaining an IP address from the router or that the computer is on the same network as the route...

Page 84: ...es Try using a computer command prompt or app to ping the devices access IP address Try using an alternate form of administration such as Telnet default port 23 with a Telnet client like puTTY SSH def...

Page 85: ...Troubleshooting WAN Frame Capture...

Page 86: ...e ISP to troubleshoot issues Connecting a switch between the router and the ONT to add a monitor computer for frame capture can be bothersome especially for multiple VLANs To make capturing frames eas...

Page 87: ...wish to mirror from your atm ADSL in ATM mode or ptm ADSL or VDSL in PTM mode interface LAN1 is the only Mirror Interface available on the VMG4005 Click the Apply Save button to start mirroring frames...

Page 88: ...irmware contact your Zyxel Sales Representative Zyxel Communications Inc North America 1130 N Miller St Anaheim CA 92806 2001 Phone 714 632 0882 Fax 714 632 0858 Normal Business Hours 8am 5pm PST Mon...

Page 89: ...of your Zyxel products for more information on settings features and warranty information Zyxel Communications Inc All rights reserved Reproduction of this material in any manner whatsoever without t...

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