ZyXEL Communications PLA-401 Series, User Manual

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Chapter 8 LEDs and Troubleshooting
PLA-401 Series User’s Guide
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2
Use the PLA-4xx Series Configuration Utility to detect all other HomePlug
devices on your powerline network. Make sure that the network name (sometimes
called the network password) is the same on all of your powerline adapters. See
Section 5.3 on page 37 for instructions on checking the network name.
3
Check the DAK password and MAC address for all powerline adapters are typed
correctly in the utility. See
Section 5.3 on page 37 for instructions on checking the
DAK and MAC address.
4
Make sure that all your powerline adapters are HomePlug AV compliant. Check the
package it came in or ask your vendor. This PLA-401 Series can not detect earlier
versions of HomePlug powerline adapters such as HomePlug 1.0 or 1.0.1.
(Although they can coexist on the same electrical wiring without interfering with
each other.)
5
Make sure that the powerline adapters on your network are all on the same
electrical wiring. Connect another powerline adapter into an outlet close to your
PLA-401 Series’s power outlet. They are probably now on the same electrical
wiring. Check the HomePlug
light. If it now lights up your powerline adapter
was probably previously on separate electrical wiring. Ask an electrician for more
information on the electrical wiring in your building.
6
If your powerline network is using coaxial cable, check all powerline adapters are
on the same coaxial cable.
7
If your powerline network is using electrical wiring (not coaxial cable), check you
do not have a power meter between powerline adapters. Powerline signals cannot
pass this.
The POWER and HomePlug light blink at the same time.
• You have pressed the ENCRYPT button for more than three seconds. Try setting
up a connection again, this time pressing the ENCRYPT buttons on both devices
for less than three seconds.
8.3 Configuration Utility Problems
The PLA-4xx Series Configuration Utility displays an error during installation.