ZyXEL Communications NAP102, User Manual, Page: 24 / 48

NAP Series User’s Guide
24
C
HAPTER
5
Troubleshooting
5.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
• Power, Hardware Connections, and LED
• NAP Access and Login
• Internet Access
• Wireless Connections
• Resetting the NAP
5.2 Power, Hardware Connections, and LED
The NAP does not turn on. The LED is not on.
1
Make sure you are using the power adaptor included with the NAP or a PoE power injector/switch.
2
Make sure the power adaptor or PoE power injector/switch is connected to the NAP and plugged in to
an appropriate power source. Make sure the power source is turned on.
3
Disconnect and re-connect the power adaptor or PoE power injector/switch.
4
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
5
If none of these steps work, you may have faulty hardware and should contact your NAP vendor.
The LED does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See Section 1.5 on page 8 .
2
Check the hardware connections. See the Quick Start Guide.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
Disconnect and re-connect the power adaptor or PoE power injector to the NAP.