ZyXEL Communications G-302 V3, User Manual

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ZyXEL G-302 v3 User’s Guide
52 Chapter 5 Troubleshooting
5.3 Problems Communicating With Other Computers
5.4 Windows Vista Users - How To Start WLAN AutoConfig
The G-302 v3 Configuration Utility in Windows Vista requires the WLAN AutoConfig
service to be turned on for it to function. If the Configuration Utility is not working it is
possible the WLAN AutoConfig service is not running. In this case follow the steps below to
start the service.
Note: Please use only the G-302 v3 Configuration Utility to configure your wireless
profiles. At the time of writing it is not recommended to use WLAN AutoConfig
and the Configuration Utility alternately.
1 Click Start on your desktop and right click Computer . Click on Manage in the menu to
bring up the Computer Management screen.
Note: At this point Windows Vista may ask for permission to perform this action. Click
Continue to proceed.
Table 17 Troubleshooting Communication Problem
PROBLEM CORRECTIVE ACTION
In wireless station
mode, the
computer with the
G-302 v3 installed
cannot
communicate with
the other
computer(s).
In Infrastructure Mode
•
Make sure that the AP and the associated computers are turned on and
working properly.
• Make sure the G-302 v3 computer and the associated AP use the same SSID.
• Change the AP and the associated wireless clients to use another radio
channel if interference is high.
• Make sure that the computer and the AP share the same security option and
key. Verify the settings in the Profile Security Settings screen.
In Ad-Hoc (IBSS) Mode
•
Verify that the peer computer(s) is turned on.
• Make sure the G-302 v3 computer and the peer computer(s) are using the
same SSID and channel.
• Make sure that the computer and the peer computer(s) share the same
security settings.
• Change the wireless clients to use another radio channel if interference is high.