ZX50 Series IP PBX
ZYCOO all rights reserved V3.1
1
TABLE OF CONTENTS
Chapter1 Safety Notice ................................................................................................... 3
Chapter2 Brief Introduction ........................................................................................... 4
2.1 Brief introduction of ZX50 .............................................................................................. 4
2.2 Hardware Structure .......................................................................................................... 5
2.2.1 Back Panel
............................................................................................................ 5
2.2.2 Front Panel
............................................................................................................ 6
2.2.3 Hardware:
.............................................................................................................. 6
2.2.4 Environmental Requirements:
............................................................................ 6
2.2.5 Packing List
........................................................................................................... 6
Chapter3 Basic Configuration ....................................................................................... 7
3.1 Preparation Before Operation .......................................................................................... 7
3.2 Before Making a Call ....................................................................................................... 7
3.2.1 Login IP PBX
...................................................................................................... 7
3.2.2 Basic Configuration
........................................................................................... 9
3.2.3 Time Based Rules
........................................................................................... 11
3.3 Outbound Call ................................................................................................................ 12
3.3.1 Trunks
................................................................................................................... 12
3.3.4 Outbound Routes
............................................................................................... 15
3.4 Inbound Call ................................................................................................................... 16
3.4.1 Inbound Routes
................................................................................................ 16
3.4.2 IVR
..................................................................................................................... 18
3.4.3 IVR Prompts
..................................................................................................... 18
3.4.4 Ring Groups
..................................................................................................... 19
3.5 Black List ....................................................................................................................... 20
3.5.1 Pickup Call
........................................................................................................ 21
3.6 On The Call .................................................................................................................... 22
3.6.1 Call Parking
...................................................................................................... 22
3.6.2 Transfer
............................................................................................................. 22
3.6.3 Conference
....................................................................................................... 23
3.6.4 Monitor
.............................................................................................................. 25
3.7 Settings before leaving office ......................................................................................... 26
3.7.1 Follow Me
.......................................................................................................... 26
3.7.2 VoiceMail
........................................................................................................... 27
3.8 Call Queue......................................................................................................................... 28
3.8.1 Create Agent
.................................................................................................... 28
3.8.2 Agent Registration
........................................................................................... 30
3.8.3 Agent Log Off
................................................................................................... 31
Chapter 4 Advanced ..................................................................................................... 32
4.1 Options ........................................................................................................................... 32
4.2 VoiceMail ....................................................................................................................... 33
4.3 Music Settings ................................................................................................................ 36
4.4 DISA .............................................................................................................................. 37
4.5 Paging And Intercom...................................................................................................... 38
