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ASI Camera FAQ 

 

   

2. Take a flat frame and remove it in software. Here is a good tutorial: 

http://www.schursastrophotography.com/solar/Articles/solararticle5.html 

 

5. There is some  horizontal short line jump around  when  I  do  solar  prominence  imaging, and it 

disappears when I shoot the solar body itself.

 

The  camera  need  to  over  exposure  when  do  prominence  imaging.  Over  exposure  will  make  the 

camera runs slower than normal mode and cause some broken frames. So you can try to turn down 

“USBTraffic” value to make the camera runs slower to solve it.   

 

6. Driver installed corrected, and device can be found in device manager, but my camera preview 

blank, I use it in virtual machine on Mac OS? 

 

 

There is some compatible problem between ASI camera and virtual machine, but we can solve it 

by upgrading camera's firmware, new firmware’s speed may be slower on some computers. 

Please reference article 9 about how to upgrade the firmware. 

We  also  released  our  SDK  on  Mac  OS,  so  you  can  use  many  software  under  Mac  in  the  near 

future. 

 

 

 

7.  My  camera’s  driver  cannot  be  installed  correctly,  a  exclamation  exists  on  camera’s  icon  in 

device manager, click property, it says "this device can not be started (error code 10)". 

Summary of Contents for ASI120MC

Page 1: ...ASI CAMERAS TROUBLE SHOOTING REVISION 1 0 APR 2014 ALL MATERIAL IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND IS COPYRIGHT ZHEN WANG OPTICAL COMPANY...

Page 2: ...LINE JUMP AROUND WHEN I DO SOLAR PROMINENCE IMAGING AND IT DISAPPEARS WHEN I SHOOT THE SOLAR BODY 5 6 DRIVER INSTALLED CORRECTED AND DEVICE CAN BE FOUND IN DEVICE MANAGER BUT MY CAMERA PREVIEW BLANK...

Page 3: ...1280X960 but it becomes 15fps when recording It drops frames like crazy It s good to hear that your computer can preview up to 30fps this means your computer s USB bandwidth is wide enough to run ASI...

Page 4: ...olor You can also enable Raw output under SharpCap Please reference our FAQ document how to enable RAW output under SharpCap 3 This error dialog pop up after SharpCap or AmCap is launched This error m...

Page 5: ...re is ASI camera under image devices if not please make sure the camera is connected to your computer reliably you can also change a computer or USB port and try again If ASI exists there it means dev...

Page 6: ...k the correct camera name 4 Newton ring is there when I do ha solar imaging This happens because the sensor is not parallel to the ha filter there are 2 ways to solve it 1 Use a M42 Tilter as this pic...

Page 7: ...lue to make the camera runs slower to solve it 6 Driver installed corrected and device can be found in device manager but my camera preview blank I use it in virtual machine on Mac OS There is some co...

Page 8: ...image with just columns of colored blocks in my old computer This is an incompatible problem between ASI cameras and some very old computers It can be solved by upgrading camera s firmware but the new...

Page 9: ...C 2008 SP1 Redistributable Package first if it cannot start X86 version http www microsoft com en us download details aspx id 5582 Then just click Firmware Update to choose the right firmware to upgra...

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