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Table of Contents

   

 

1. WHY CAN'T MY ASI120MM/MC RUN UP TO 30FPS AT 1280X960? .....................................1

 

2. MY ASI120MC CAN PREVIEW UP TO 30FPS AT 1280X960, BUT IT BECOMES 15FPS 

WHEN RECORDING. IT DROPS FRAMES LIKE CRAZY? ....................................................... 1

 

3. THIS ERROR DIALOG POP UP AFTER SHARPCAP OR AMCAP IS LAUNCHED?............ 2

 

4. NEWTON RINGS IS THERE WHEN I DO HA-SOLAR IMAGING......................................... 4

 

5. THERE IS SOME HORIZONTAL SHORT LINE JUMP AROUND WHEN I DO SOLAR 

PROMINENCE IMAGING, AND IT DISAPPEARS WHEN I SHOOT THE SOLAR BODY. .....5

 

6. DRIVER INSTALLED CORRECTED, AND DEVICE CAN BE FOUND IN DEVICE 

MANAGER, BUT MY CAMERA PREVIEW BLANK, I USE IT IN VIRTUAL MACHINE ON 

MAC OS?.......................................................................................................................................... 5

 

7. MY CAMERA’S DRIVER CANNOT BE INSTALLED CORRECTLY, A EXCLAMATION 

EXISTS ON CAMERA’S ICON IN DEVICE MANAGER, CLICK PROPERTY, IT SAYS 

"THIS DEVICE CAN NOT BE STARTED( ERROR CODE 10)". ................................................ 5

 

8. I GET A VERY STRANGE IMAGE WITH JUST COLUMNS OF COLORED BLOCKS IN 

MY OLD COMPUTER. ................................................................................................................... 6

 

9. HOW TO UPDATE CAMERA'S FIRMWARE? ......................................................................... 6

 

Summary of Contents for ASI120MC

Page 1: ...ASI CAMERAS TROUBLE SHOOTING REVISION 1 0 APR 2014 ALL MATERIAL IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND IS COPYRIGHT ZHEN WANG OPTICAL COMPANY...

Page 2: ...LINE JUMP AROUND WHEN I DO SOLAR PROMINENCE IMAGING AND IT DISAPPEARS WHEN I SHOOT THE SOLAR BODY 5 6 DRIVER INSTALLED CORRECTED AND DEVICE CAN BE FOUND IN DEVICE MANAGER BUT MY CAMERA PREVIEW BLANK...

Page 3: ...1280X960 but it becomes 15fps when recording It drops frames like crazy It s good to hear that your computer can preview up to 30fps this means your computer s USB bandwidth is wide enough to run ASI...

Page 4: ...olor You can also enable Raw output under SharpCap Please reference our FAQ document how to enable RAW output under SharpCap 3 This error dialog pop up after SharpCap or AmCap is launched This error m...

Page 5: ...re is ASI camera under image devices if not please make sure the camera is connected to your computer reliably you can also change a computer or USB port and try again If ASI exists there it means dev...

Page 6: ...k the correct camera name 4 Newton ring is there when I do ha solar imaging This happens because the sensor is not parallel to the ha filter there are 2 ways to solve it 1 Use a M42 Tilter as this pic...

Page 7: ...lue to make the camera runs slower to solve it 6 Driver installed corrected and device can be found in device manager but my camera preview blank I use it in virtual machine on Mac OS There is some co...

Page 8: ...image with just columns of colored blocks in my old computer This is an incompatible problem between ASI cameras and some very old computers It can be solved by upgrading camera s firmware but the new...

Page 9: ...C 2008 SP1 Redistributable Package first if it cannot start X86 version http www microsoft com en us download details aspx id 5582 Then just click Firmware Update to choose the right firmware to upgra...

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