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17. ZUMIMALL FAQ
①
Check WiFi name and password (password cannot contain special symbols)
.
②
Make sure WiFi is 2.4GHz, 5GHz is not supported.
③
Please make sure the camera and mobile phone are in the same WiFi
environment when connecting, and add the camera near the router.
1. Unable to connect network
①
Remove camera from ZUMIMALL APP.
②
Long press the reset button to restore factory settings.
③
Reconnect.
2. Connect to a new network
①
Long press the reset button until you hear the sound of "Boogu"
.
②
Wait for the camera status indicator to flash red slowly.
3. Reset the camera
①
Charge at least 8~10 hours with a 5V/2A adapter.
②
Ensure that the charging cable and power adapter can be used normally.
③
The red light of the charging indicator is always on, indicating that it is charging,
and the indicator turns blue when it is fully charged.
4. Can't charge
①
Reduce the sensitivity of motion detection alarm
.
②
Check whether there is any object within the detection range of the camera to
interfere with triggering the PIR sensor.
③
Turn on "Alarm only when people appear", and use the humanoid algorithm to
filter false positives.
5. Frequently received alarm information
Summary of Contents for GX2K
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