23
①
Ensure that ZUMIMALL APP has access to mobile cellular data and wireless LAN.
②
Enter an unregistered account and make sure the format of the registered
account is correct.
14. Unable to register an account
①
The accounts you and your friends have registered must be in the same country.
②
For example, UK users cannot share with US users.
15. Unable to share device
①
Open the speaker button on the APP
.
②
Adjust the intercom volume in the settings.
③
Turn on the phone media volume.
④
Release the intercom button and listen to the other party.
16. No sound is heard when the device is talking
①
If the distance between the camera and the mobile phone is too close (1~2
meters), there will be whistling, which is a normal phenomenon.
②
It is recommended to keep a certain distance between the camera and the
mobile phone during the intercom.
17. Noise during two-way intercom
①
Check the lens for dust and wipe it clean.
②
Try switching between different resolutions.
③
Re-add camera after reset.
18. Live video is blurry
①
When the light source is directly on the lens, there will be white spots on the
screen.
②
It is recommended not to point the lens at a strong light source
19. The live broadcast at night has white spots
Summary of Contents for GX2K
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