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Questions & Answers
If you encounter problems while using the phone, or if it performs abnormally,
you can refer to the chart below. If your particular problem cannot be resolved
using the information in the chart, contact the dealer where you purchased the
phone.
Problem
Possible causes
Possible solution
Poor reception
The network signal is
too weak at your current
location, for example, in
a basement or near a
tall building, because
wireless transmissions
can not effectively reach
it.
Move to a location
where the network
signal can be properly
received.
The network is busy at
the current time (for
example, during peak
times, there may be too
much network traffic to
handle additional calls).
Avoid using the phone
at such times, or try
again after waiting a
short time.
You are too far away
You can request a
