Zte Z557 User Manual Download

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For Your Safety

General Safety

Don’t make or receive handheld calls while driving. Never
text while driving.

Keep your phone at least 15 mm away from your ear or
body while making calls.

Small parts may cause choking.

Your phone can produce a loud sound.

Avoid contact with anything magnetic.

Keep away from pacemakers and other electronic medical
devices.

Power off when asked to in hospitals and medical facilities.

Power off when told to in aircrafts and airports.

Power off when near explosive materials or liquids.

Summary of Contents for Z557

Page 1: ...1 ZTE Z557 USER GUIDE ...

Page 2: ...r update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or implied Please refer to For Your Safety to be sure to use your phone properly and safely We offer self service for our...

Page 3: ...e Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by ZTE Corporation is under license microSDHC Logo is a trademark of SD 3C LLC Qualcomm Snapdragon processors are products of Qualcomm Technologies Inc Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated registered in the United States and other countries Used with permiss...

Page 4: ... Your Phone On Off 19 Setting Up Your Phone for the First Time 19 Locking Unlocking the Screen and Keys 19 Using the Touch Screen 20 Getting to Know the Home Screen 22 Personalizing 24 Changing the System Language 24 Setting the Date and Time 24 Changing the Ringtone Notification and Alarm Sound 25 Turning System Sounds On Off 25 Adjusting Volumes 26 Switching to Vibration or Silent Do Not Disturb...

Page 5: ...e Primary Shortcuts 39 Entering Text 40 Editing Text 44 Opening and Switching Apps 45 Uninstalling an App 46 Connecting to Networks and Devices 47 Connecting to Mobile Networks 47 Connecting to Wi Fi 48 Using Wi Fi Direct 52 Connecting to Bluetooth Devices 53 Connecting to Your Phone via USB 56 Using the microSDHC Card as Portable or Device Storage 57 Sharing Your Mobile Data Connection 61 Connect...

Page 6: ...Setting Up Your Own Profile 80 Importing Exporting and Sharing Contacts 80 Working With Favorite Contacts 82 Searching for a Contact 82 Editing Contacts 83 Web Accounts 85 Adding or Removing Accounts 85 Configuring Account Sync 86 Messages 88 Opening the Messages Screen 88 Sending a Message 88 Replying to a Message 89 Forwarding a Message 90 Web Browser 91 Opening the Browser 91 Using Multiple Bro...

Page 7: ...100 Setting a Song as the Default Ringtone 101 Managing Playlists 102 Video Player 103 Opening the Video Library 103 Playing and Controlling Videos 103 Managing Video Files 105 Voice Recorder 106 Recording a Voice Memo 106 Playing a Voice Memo 106 FM Radio 107 Scanning and Saving Channels 107 Listening to FM Radio 107 Editing a Saved Channel 108 Other Options and Settings 108 More Apps 109 Calcula...

Page 8: ...ry 118 Display 118 Sound 119 Storage 119 Security Location 120 Accounts 122 Accessibility 122 Google 123 System 123 Upgrading the Phone Software 125 Troubleshooting 126 For Your Safety 130 General Safety 130 FCC RF Exposure Information SAR 132 FCC Regulations 133 IC Notice 135 Hearing Aid Compatibility HAC Regulations for Mobile Phones 136 ...

Page 9: ...9 Distractions 138 Product Handling 138 Electrical Safety 142 CTIA Requirements 143 Radio Frequency Interference 144 Explosive Environments 146 ...

Page 10: ...of the Back key and Recent apps key Touch the Home key swipe up and touch Settings Features Navigation keys to select one option Earpiece Front camera Touch screen Back key Charging micro USB jack Proximity light sensor Indicator light Recent apps key Main microphone Home key ...

Page 11: ...11 Supports CTIA headsets only Auxiliary microphone Flash Speaker Back camera 3 5mm headset jack Volume key Power key Back cover ...

Page 12: ...urn on off the screen display Home key Touch to return to the home screen from any application or screen Touch and hold to use the Google Assistant Recent apps key Touch to view recently used apps Double tap to switch to the most recent app Back key Touch to go to the previous screen Volume key Press or hold to turn the volume up or down ...

Page 13: ...d WARNING To avoid damage to the phone do not use any other kind of SIM cards or any non standard nano SIM card cut from a SIM card You can get a standard nano SIM card from your service provider 1 Insert your fingernail into the notch at the bottom left corner of the back cover and lift it up gently ...

Page 14: ...14 2 Hold the nano SIM card with the cut corner first and the gold colored contacts facing down and slide it into the card slot 3 Replace the back cover ...

Page 15: ...t corner of the back cover and lift it up gently 2 Insert the microSDHC card sold separately with the gold colored contacts facing down into its slot NOTE Some applications may require a microSDHC card to store certain data on it and to work properly Therefore it is recommended that you keep a microSDHC card installed and not remove or replace it unnecessarily 3 Press the cover gently back into pl...

Page 16: ...gning the metal contacts on the battery with the metal contacts in the battery compartment Gently push down on the battery until it clicks into place 3 Replace the back cover Charging the Battery Your phone s battery should have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible ...

Page 17: ...reen will show the exact battery level on the status bar WARNING Use only ZTE approved chargers and cables The use of unapproved accessories could damage your phone or cause the battery to explode 1 Connect the adapter to the charging jack Ensure that the adapter is oriented correctly Do not use force ...

Page 18: ...vice if you still cannot power on the phone after prolonged charging Extending the Battery Life Active applications screen brightness levels Bluetooth and Wi Fi usage and GPS functionality can drain your battery You can follow the helpful tips below to conserve your battery power Reduce the screen backlight time Lower the screen brightness Turn auto sync and Bluetooth off when not in use Disable t...

Page 19: ... need and touch START then follow the prompts to complete each step or skip to the next one Locking Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys put the phone into sleep mode when not in use and also to turn the screen back on and unlock it when you need it Locking the Screen and Keys To quickly turn the screen off and lock the keys press the Power key NO...

Page 20: ... the pattern or enter the PIN password to unlock your screen Using the Touch Screen Your phone s touch screen lets you control actions through a variety of touch gestures Touch When you want to type using the on screen keyboard select on screen items such as application and settings icons or press on screen buttons simply touch them with your finger Touch and Hold To open the available options for...

Page 21: ...preading them apart to zoom in Rotate the Screen For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways NOTES The Auto rotate feature needs to be enabled for the screen orientation to automatically change Swipe up on the home screen and touch Settings Display Advanced and switch on Auto rotate screen You can also access the scr...

Page 22: ...e Screen The home screen is the starting point for your phone s applications functions and menus You can customize your home screen by adding shortcut icons folders and more Status bar Shortcut icon Apps Folder Primary shortcuts ...

Page 23: ... the Home key To delete a home screen panel 1 Touch and hold an empty area of the home screen 2 Swipe left or right to the thumbnail of the home screen you want to delete 3 Touch on the top right corner of a thumbnail 4 If the panel is not empty touch OK To move a home screen panel 1 When there are at least one extended panel touch and hold any empty area of the home screen You can slide left or r...

Page 24: ...o the top of the list NOTE To remove languages from the list touch Remove and select the languages you want to delete Setting the Date and Time 1 Swipe up on the home screen and touch Settings System Date time 2 Set the date time time zone and time format To adjust the date and time automatically touch to turn on Automatic date time To adjust the date and time manually touch to turn off Automatic ...

Page 25: ... and the default alarm sound 1 Swipe up on the home screen and touch Settings Sound Ringtones 2 Touch Phone ringtone Default notification sound or Default alarm sound 3 Scroll through the list and select the ringtone you d like to use In addition to the pre installed audio clips you can touch Add ringtone at the bottom of the list to select a music track or an audio record 4 Touch OK Turning Syste...

Page 26: ...pplication is in use by pressing the Volume key If no media application is active press the Volume key to adjust ringtone volume or the earpiece volume during a call Switching to Vibration or Silent Do Not Disturb Mode You can set the phone to silent Do Not Disturb or vibration mode by using one of the following methods Press the Volume key when no media application is active to show the volume ma...

Page 27: ...op of the screen to open the notification panel and drag the panel downward Touch Do not disturb or Alarms only to turn on or off silent mode NOTES Alarms are still allowed in silent mode You can also allow certain notifications marked as priority To quickly turn off silent mode press the Volume key and touch TURN OFF NOW Setting Silent Do Not Disturb Mode Preferences You can set allowed and block...

Page 28: ...touch Settings Display Wallpaper 2 Swipe left or right on the wallpaper panel along the bottom of the screen to select a wallpaper or touch My photos to choose the image you want to use as the wallpaper 3 Touch and follow the instructions on the screen NOTE In addition you can touch and hold an empty place on the home screen and touch WALLPAPERS to select a built in image or an image from My photo...

Page 29: ...creen and keys 1 Swipe up on the home screen and touch Settings Security location Screen lock 2 Touch None Swipe Pattern PIN or Password Touch None to disable screen lock protection Touch Swipe to enable screen lock and allow unlocking with a swipe gesture You can unlock the screen by swiping up on the lock screen Touch Pattern to create a pattern that you must draw to unlock the screen Touch PIN ...

Page 30: ...dia downloaded information and so on If you do you must draw an unlock pattern or enter a numeric PIN or a password each time you power on your phone WARNING Encryption is irreversible The only way to revert to an unencrypted phone is to perform a factory data reset which erases all your data Encryption provides additional protection in case your phone is stolen and may be required or recommended ...

Page 31: ...r phone s not plugged in If you change your mind about encrypting your phone touch the Back key WARNING If you interrupt the encryption process you will lose data 3 Touch ENCRYPT PHONE 4 Draw your screen lock pattern or enter your PIN or password 5 Touch ENCRYPT PHONE again The encryption process starts Encryption can take an hour or more during which time your phone may restart several times When...

Page 32: ...ttings Security location Screen pinning 2 Touch the On Off switch 3 Switch on Lock device when unpinning or if you have set a screen lock switch on Ask for unlock pattern PIN password before unpinning You will need to draw the pattern or enter the PIN password to unpin the screen Pin a Screen 1 Ensure that screen pinning is turned on 2 Open the app you want to keep in view 3 Touch the Recent apps ...

Page 33: ...e screen and return to normal use touch and hold the Back key 2 If you have enabled Ask for unlock pattern PIN password before unpinning when pinning the screen swipe up on the lock screen and draw the pattern or enter the PIN password ...

Page 34: ...ators and Icons Indicator What it means Indicator What it means 3G data service No signal 4G LTE data service Signal strength Mobile data in use Airplane mode Do not disturb mode on Bluetooth on Ringer off Connected to a Wi Fi network Vibration on Portable Wi Fi hotspot on Wired headset connected Speaker on Battery low full Phone microphone off Battery charging GPS on Alarm set Data saver on ...

Page 35: ...endar event New voicemail New Wi Fi network detected New Gmail message s Downloading receiving data Missed call Uploading sending data Call in progress USB tethering on microSDHC card mounted Song playing Open Close the Notification Panel Notifications report the arrival of new messages calendar events and alarms as well as ongoing events You can open the notification panel to view the details of ...

Page 36: ...apse certain notifications or touch to expand or collapse certain notifications and bundled notifications To remove a notification swipe it left or right To remove all non persistent notifications touch CLEAR ALL below all the notifications To manage notifications you have received touch and hold a notification or slide it left or right a little and touch and then choose to turn off this type of n...

Page 37: ...ings quickly 1 Swipe down from the top of the screen with two fingers to open the quick settings panel 2 To turn on or off a setting touch its tile Touch and hold certain tiles to access more setting options For example touch and hold the Wi Fi tile to open Wi Fi settings To customize the quick settings panel You can add remove or rearrange the tiles on the quick settings panel 1 Open the quick se...

Page 38: ...he available applications 3 Touch and hold an application icon and drag it to a home screen panel Move Shortcut Icons 1 Touch and hold a shortcut icon on the home screen 2 Drag it to the place you need Remove Shortcut Icons 1 Touch and hold a shortcut icon on the home screen 2 Drag it to at the top Organizing With Folders You can create folders on the home screen and add several shortcut icons to ...

Page 39: ...r touch and hold each shortcut icon and drag it over the folder before releasing it 4 To remove an item from a folder touch the folder to open it Touch and hold the item and drag it to the home screen NOTE Touch the folder and then touch the name field to rename the folder Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area at the bottom visible from al...

Page 40: ...on the home screen and touch Settings System Languages input Virtual keyboard 2 Touch Manage keyboards 3 Touch an input method in the list to enable disable it as an option for entering text NOTE Some default input methods may not be disabled Change Input Methods 1 When you use the onscreen keyboard to enter text the icon appears in the status bar NOTE The icon appears only when more than one keyb...

Page 41: ...uch and hold some specific keys to enter associated accented letters or numbers For example to enter É touch and hold and the available accented letters and number 3 appear Then slide to choose É As you enter a word candidates appear above the keyboard Touch to select the correct one Touch to use uppercase Double tap to lock uppercase This key also changes to indicate the current case you are usin...

Page 42: ...rd or configure Gboard settings Touch and hold to change the input language or set up the Gboard Glide Typing Gboard supports the Glide typing feature You use this feature to input a word by sliding through the letters To enable and use Glide typing 1 When using Gboard touch and hold Settings Glide typing 2 Touch Enable glide typing if this feature is turned off 3 Move your finger from letter to l...

Page 43: ...rt speech to text You must have a data connection on a mobile or Wi Fi network to use it 1 Touch to access the voice typing feature when you are using Gboard If you have installed and enabled other input methods in addition to the pre installed Gboard you can also flick down the status bar when entering text and touch Change keyboard Google voice typing 2 When you see Speak now or Try saying somet...

Page 44: ...here you want to type The cursor blinks in the new position and a tab appears below it Drag the tab to move the cursor Select text Touch and hold or double tap within the text The nearest word highlights with a tab at each end of the selection Drag the tabs to change the selection Cut or copy Select the text you want to manipulate Then touch CUT or COPY to cut or copy the text to the clipboard Rep...

Page 45: ...cuts You can also drag these shortcuts to the home screen as shortcut icons Switch Between Recently Opened Apps 1 Touch the Recent apps key A list of the names and thumbnails of apps you ve recently used opens If you ve been using more apps recently than can fit on the screen you can scroll the list up and down 2 Touch a thumbnail to open that app NOTES You can swipe a thumbnail left or right or t...

Page 46: ...an App 1 Swipe up on the home screen to open the application list 2 Touch and hold an application icon and drag the icon to at the top of the screen 3 Touch OK to uninstall the app NOTE Not all apps can be uninstalled ...

Page 47: ...o disable data service when roaming NOTE Data roaming may incur significant roaming charges Select Preferred Network Type 1 Swipe up on the home screen and touch Settings Network Internet Mobile network Preferred network type 2 Touch the type of network you prefer to connect to NOTE In addition you can disable 2G service Slide the Disable 2G switch in the Mobile network settings screen This may di...

Page 48: ...net Mobile network Network operators 2 Touch SEARCH NETWORKS to search for all available networks 3 Touch a network in the network list to register manually You can also touch Choose automatically to select preferred network automatically NOTE The Network operators option is displayed only when this feature is available Please check with your operator whether this feature is available Connecting t...

Page 49: ...reviously used Wi Fi networks when they are in range Get Notified of Open Networks 1 Swipe up on the home screen and touch Settings Network Internet Wi Fi 2 Touch Wi Fi preferences 3 Slide the Open network notification switch to the On position When Wi Fi is on you receive notifications in the status bar when your phone detects an open Wi Fi network Switch off this option to turn off notifications...

Page 50: ...ion details 5 Touch SAVE Forget a Wi Fi Network You can make your phone forget the details of a Wi Fi network that you added for example if you don t want the phone to connect to it automatically or if it is a network that you no longer use 1 Swipe up on the home screen and touch Settings Network Internet Wi Fi 2 Touch Saved networks 3 Touch the Wi Fi network name and then touch FORGET Connect to ...

Page 51: ...o PIN 1 Swipe up on the home screen and touch Settings Network Internet Wi Fi 2 Slide the Wi Fi switch to the On position 3 Touch Wi Fi preferences Advanced WPS Pin Entry 4 The WPS PIN displays on the screen Enter the PIN into the access point s setup page After entering the PIN your phone automatically finds the access point and configures the connection NOTE For detailed information about the WP...

Page 52: ...putable networks Wi Fi Direct Connect directly to other Wi Fi Direct devices WPS Push Button Connect to a WPS network via the push button method WPS Pin Entry Connect to a WPS network via the phone PIN method MAC address Check the MAC address IP address Check the phone s IP address Using Wi Fi Direct Wi Fi Direct allows Wi Fi devices to share files and data directly by connecting to each other wit...

Page 53: ...ia Wi Fi Direct The method may vary by application and data type 3 Touch a device the phone has connected with or wait for it to search for new devices and touch one of them Connecting to Bluetooth Devices Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet 10 meters ...

Page 54: ...reen and touch Settings Connected devices Bluetooth 2 Slide the Bluetooth switch to the On position if Bluetooth is off 3 Touch Pair new device Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range 4 Touch the device you want to pair with 5 If necessary confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR Alternately ...

Page 55: ...up on the home screen and touch Settings Connected devices Bluetooth and ensure that Bluetooth is turned on 2 In the list of paired devices touch beside the Bluetooth device you want to forget 3 Touch FORGET Send Data via Bluetooth 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Bluetooth The method may vary by application and da...

Page 56: ... connect your phone to other devices with a USB cable to transfer files in both directions charge the phone or install the driver 1 Connect your phone to the device with a USB cable 2 Choose one of the following options Charge this device Charge your phone via USB Transfer files Transfer files on Windows PC or Mac Transfer photos PTP Transfer photos using camera software Install driver Install the...

Page 57: ...ON As part of the device storage the microSDHC card may have data on it that is necessary for some apps to function normally Therefore do not remove or replace the card randomly Set Up the microSDHC Card as Portable Storage When you install a microSDHC card that has not been used on your phone before the phone will mount the card as portable storage by default To remove the microSDHC card from you...

Page 58: ...ure erases all the data on the microSDHC card after which the files CANNOT be retrieved Set Up the microSDHC Card as Device Storage If your microSDHC card is new or doesn t have content you want to keep you can format the card and use it as part of the device storage If you move the microSDHC card to another device it ll be formatted before it can be used 1 Swipe up on the home screen and touch Se...

Page 59: ...DHC card as part of the device storage you can move your photos files and other data between the phone and the card any time 1 Swipe up on the home screen and touch Settings Storage 2 To move data from the phone to the microSDHC card touch the microSDHC card name to move data from the card to the phone touch Internal shared storage 3 Touch Migrate data 4 Touch MOVE 5 Touch DONE NOTE Whenever you m...

Page 60: ...e moved data and apps to the phone 4 Touch EJECT 5 When the screen shows that the card is safely ejected you can remove it from the phone To reformat the microSDHC card as portable storage If you no longer want to use your microSDHC card as device storage you can reformat the card as portable storage NOTE Before the formatting ensure that you have moved data and apps to the phone 1 Swipe up on the...

Page 61: ...nnection via USB cable or Bluetooth you can configure your phone to share its mobile data connection with your computer 1 Swipe up on the home screen and touch Settings Network Internet Tethering 2 Touch USB tethering or Bluetooth tethering For USB tethering connect your phone to the target device with the supplied USB cable before touching USB tethering For Bluetooth tethering pair your phone wit...

Page 62: ... mobile data network 1 Swipe up on the home screen and touch Settings Network Internet Wi Fi Hotspot 2 Slide the Wi Fi Hotspot switch to the On position After a moment the phone starts broadcasting its Wi Fi network name SSID 3 On another device locate your phone via Wi Fi and connect with it to start using the phone s mobile data NOTE To stop sharing your data connection slide the switch to the O...

Page 63: ...en WPA2 PSK security check or uncheck to show or hide the password Broadcast network name SSID Check to broadcast or uncheck to hide your network name SSID If the broadcast is disabled other users need to know your network SSID to find the Wi Fi hotspot Manage users Block or unblock users set the maximum number of devices that can connect to the hotspot simultaneously and view the list of connecte...

Page 64: ...als or install security certificates before you can connect to your VPN You can get this information from your network administrator NOTE You need to set a lock screen pattern PIN or password before you can use credential storage VPN Add a VPN 1 Swipe up on the home screen and touch Settings Network Internet VPN 2 Touch and enter the VPN name 3 Enter the server address and other information provid...

Page 65: ...o connect to 3 When prompted enter any requested credentials and then touch CONNECT Modify a VPN 1 Swipe up on the home screen and touch Settings Network Internet VPN 2 Touch beside the VPN that you want to modify 3 Edit the VPN settings and then touch SAVE ...

Page 66: ... you enter the phone number or the contact name your phone searches for contacts that match If you see the number and contact you want to dial touch it to place the call immediately 3 Touch below the keypad to dial You can also touch the search box at the top of the Phone app screen and enter the phone number or contact name you want to call Touch the matching contact or Call number to place the c...

Page 67: ... that you ve entered in the Contacts app You can answer or reject the call or reject it with a text message Answer a Call When you receive a phone call swipe up to answer the call or If the screen is unlocked touch ANSWER to answer the call NOTE To silence the ringer before answering the call you can press the Volume up down key Reject a Call When you receive a phone call you can Swipe down to rej...

Page 68: ... With the Call History The call history is a list of all the calls you ve placed received or missed It provides a convenient way to redial a number return a call or add a number to your Contacts To open the call history you can touch the Home key Call history Place a Call From the Call History 1 Open the call history 2 Touch a number for more information about the call or touch beside it to call b...

Page 69: ... listing and then select an option Create new contact Save the number as a new contact Add to a contact Add the number to an existing contact Send a message Send a message to the number Block number Block calls and messages from this number NOTE To find all blocked numbers touch the Home key Settings Call blocking Call details View more call information copy the number to the clipboard edit the nu...

Page 70: ...to If the contact is a favorite contact it will be removed from favorites Calling Your Contacts 1 Touch the Home key Your favorite contacts and frequently called contacts are displayed in the tab 2 Touch a contact to place the call or touch the tab and then touch a contact and a number to make a call Using Voicemail If you have set the phone to divert calls to voicemail callers can leave voicemail...

Page 71: ...isplays in the status bar 1 Touch the Home key 2 Touch and hold the 1 key in the dialer If prompted enter your voicemail password 3 Follow the voice prompts to listen to and manage your voicemail messages Using Options During a Call During a call you will see a number of on screen options Touch an option to select it Touch Mute to mute or unmute your microphone Touch Contacts to go to contacts Tou...

Page 72: ...ld Touch to end the current call WARNING Because of higher volume levels do not place the phone near your ear during speakerphone use Adjusting Your Call Settings You can configure a number of settings for the Phone application NOTE Some call options are displayed only when these features are available and some features need network support and may result in additional charges Please contact your ...

Page 73: ...u want to configure Touch Phone ringtone to select the ringtone for incoming call notification Turn on the Also vibrate for calls switch to enable vibration for incoming call notification Turn on the Dialpad tones switch to play sounds when you touch the dial pad keys Set Options for Answering and Ending Calls 1 Touch the Home key Settings Answer and end calls 2 Turn on or off an option Power butt...

Page 74: ... the contact list Edit Quick Response to Rejected Callers 1 Touch the Home key Settings Quick responses 2 Touch a text message to edit it 3 Touch OK to save the message Use Fixed Dialing Numbers Fixed Dialing Numbers FDN allows you to restrict outgoing calls to a limited set of phone numbers 1 Touch the Home key Settings Call settings Fixed Dialing Numbers 2 Touch an option to configure it Enable ...

Page 75: ... incoming calls to another phone number 1 Touch the Home key Settings Call settings Call forwarding 2 Touch an available option to enable or disable it Set Call Waiting This option allows you to get notified of incoming calls during a call 1 Touch the Home key Settings Call settings Call waiting 2 Turn on Call waiting to enable this feature Set Caller ID Choose whether your number is displayed whe...

Page 76: ...t one from the contact list 4 Touch BLOCK NOTE To unblock a number touch on its right and touch UNBLOCK Set Voicemail 1 Touch the Home key Settings Voicemail 2 Touch Notifications to set options for voicemail notification touch Advanced Settings to configure the following settings Touch Service to select the voicemail service provider Your carrier is the default Touch Setup to edit the voicemail n...

Page 77: ...l Users who cannot talk or hear may use this mode to send and receive text messages through TTY device TTY HCO Users who can hear but cannot talk may use this mode to listen to conversation of the other party and respond via text messages TTY VCO Users who can talk but cannot hear may use this mode to talk through the phone and receive responses via text messages Set Hearing Aids Your phone suppor...

Page 78: ...n unless you use a hearing aid with a telecoil Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing Check About Information You can check the build version of the Phone app open source licenses privacy policy and terms of service Touch the Home key Settings About ...

Page 79: ...ts 3 Touch a contact to view its details NOTE If you have a lot of contacts stored drag the slider on the right side of the screen to jump to a name Adding a New Contact 1 Swipe up on the home screen and touch Contacts 2 Touch to add a new contact 3 Enter the contact name phone numbers or email addresses Touch More fields to enter other information If you have multiple account types associated wit...

Page 80: ...t export contacts from to the nano SIM card the phone storage or installed microSDHC card This is especially useful when you need to transfer contacts between different devices You can also quickly share contacts using Messages Gmail Bluetooth and to nearby friends Import Contacts From the nano SIM Card 1 Swipe up on the home screen and touch Contacts 2 Touch Settings Import Import SIM card 3 Chec...

Page 81: ...he nano SIM Card 1 Swipe up on the home screen and touch Contacts 2 Touch Settings Export Export to SIM card 3 Check the contacts you want to export 4 Touch Export Contacts to the Phone Storage or microSDHC Card 1 Swipe up on the home screen and touch Contacts 2 Touch Settings Export Export to vcf file 3 The phone will prompt you with the name of the vCard file You can change the default name or t...

Page 82: ... can add the contacts you use frequently to favorites so that you can find them quickly at the top of the contacts list Add a Contact to Favorites 1 Swipe up on the home screen and touch Contacts 2 Touch a contact and then touch at the top of the screen Remove a Contact From Favorites 1 Swipe up on the home screen and touch Contacts 2 Touch a favorite contact and then touch Searching for a Contact...

Page 83: ...oin Duplicate Contacts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all the separate information of a contact into one entry in the Contacts list 1 Swipe up on the home screen and touch Contacts 2 Touch and hold a contact to select it 3 Touch the duplicate contacts to select them 4 Touch Link LINK Separate Contact Informa...

Page 84: ...84 on your phone 1 Swipe up on the home screen and touch Contacts 2 Touch a joint contact you want to separate 3 Touch View linked contacts UNLINK 4 Touch UNLINK to confirm ...

Page 85: ...ype of account you want to add 3 Follow the on screen steps to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the Accounts screen Remove an Account Removing an account will delete it and a...

Page 86: ... enable or disable automatic sync When automatic sync is turned on changes you make to information on your phone or on the web are automatically synced with each other When automatic sync is turned off you need to sync manually to collect emails updates or other recent information Sync Manually 1 Swipe up on the home screen and touch Settings Accounts 2 Touch the account you want to sync 3 Touch A...

Page 87: ... The list of information the account can sync will appear 3 When auto sync is enabled switch the items on or off as you need The enabled types of information will be kept in sync automatically between the phone and the web When auto sync is disabled touch a listing to sync that type of information between the phone and the web ...

Page 88: ...ead to open the conversation Sending a Message 1 On the Messages screen touch 2 Add recipients in one of the following ways Enter the phone number or contact name directly in the To field Touch Send to number or a match from your contacts displayed below the To field to add the number or contact as the recipient Touch a contact below the To field to whom you want to send the message 3 Touch the Te...

Page 89: ...nclude email addresses as recipients for multimedia messages Do not add any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Replying to a Message Messages you receive are appended to existing threads of the same number If the new message comes from a new number a new thread is created 1 On the Messages screen touch the thread that has the message...

Page 90: ...sage you want to forward 2 Touch and hold the message you would like to forward 3 Touch at the top 4 In the Forward message window touch a conversation to send the message through it or touch NEW MESSAGE to enter other recipient for the message 5 Edit the content if you want 6 Touch ...

Page 91: ...arch box 3 Enter the address of a web page or enter terms you want to search for 4 Touch a URL or search suggestion or touch the enter key on the keyboard to open the web page or search results NOTE Touch the Back key or to go to the previous or the next web page Using Multiple Browser Windows You can open several web pages at the same time one page in each window and switch between them freely Op...

Page 92: ...Downloading Files 1 Touch and hold an image or a link to a file or to another web page 2 In the menu that opens touch Download image or Download link The downloaded files are saved to your phone You can view or open them by touching Downloads in Chrome Changing Browser Settings You can configure a number of settings to customize the way you browse the web including several that you can use to cont...

Page 93: ... front facing camera that lets you capture sharp pictures and videos Capturing a Photo 1 Touch the Home key 2 Aim the camera at the subject and make any necessary adjustment PHOTO auto camera mode is used by default 3 Touch the area where you want the camera to focus or leave the camera to autofocus on the center of the image 4 Lightly touch to take the picture ...

Page 94: ... Settings Change camera and camcorder settings See Customizing Camera and Video Settings Captured picture video View pictures and videos you have captured Flash HDR Settings Switch camera mode Captured picture video Capture picture More modes Switch front back camera ...

Page 95: ...es Select TIMELAPSE to capture time lapse videos WARNING Keep a safe distance when using the flash Do not point the flash towards the eyes of people or animals NOTES You can pinch or spread your fingers on the screen to zoom in or out before taking a picture In PHOTO auto camera mode when you touch the screen to focus the exposure bar appears beside the focus point You can drag up or down to adjus...

Page 96: ...he options that appear near the shutter icon to configure overall exposure ISO white balance and interval for time lapse pictures 3 Touch to take the photo Recording a Video 1 Touch the Home key VIDEO 2 Aim the camera at the subject and make any necessary adjustments You can touch any area on the screen that you want the camcorder to focus on before and during recording 3 Touch to start recording ...

Page 97: ...o options will change in different camera modes Resolution front and back camera Set the image size for your photo Video quality Video mode Set the quality for your video Point and shoot front camera Touch the viewfinder screen to take a photo Smile front camera Turn on or off smile detection Timer Set a time delay before the camera takes a picture after you touch the shutter icon or turns off thi...

Page 98: ...ion of the Volume key for the Camera app Take photo Zoom or Volume Anti banding Set the anti banding value to avoid stripes on the screen when you take pictures or record videos of TV or computer screens Save location Open the Storage menu in Settings to check and manage space Help Enable the Help icon on the viewfinder screen or touch More to view help details Restore defaults Restore the default...

Page 99: ...d All your audio files are cataloged according to the information stored in the files Touch All songs to view all music files on your phone or in categorized lists of artists albums or genres Touch Folders to find music files through the folders they are stored in Touch Favorites to browse music files you have marked as favorites Touch Recently played to view the list of recently played tracks NOT...

Page 100: ...usic library to listen to it Touch the playback bar at the bottom of the screen to open the following playback screen Track title Back to library Album cover Shuffle Playback control Current playlist Options Add to favorites Repeat Progress ...

Page 101: ...ng title to restore the playback screen or you can pause resume playback or skip songs Setting a Song as the Default Ringtone You can set a song as the default phone ringtone or notification ringtone The special ringtones you have assigned to selected contacts will not be affected see Edit Contact Details 1 Swipe up on the home screen and touch Music All songs to see the music library NOTE If you ...

Page 102: ...ike in the order you prefer Touch Add to next to a song to add it to a playlist or create a new playlist Touch a playlist in the My playlist section and touch top right of the screen Delete DELETE to delete the playlist Touch a playlist in the My playlist section and touch top right of the screen Rename to rename the playlist Touch a playlist to view its content To delete a song touch and hold the...

Page 103: ...r video library Swipe up or down to find the video you want You can also touch Search to search for video files or touch View or Sort to change the display mode or sort the list Playing and Controlling Videos Touch a video in the video library to play it Touch the screen to show the playback controls You can control the video and audio or carry out other operations ...

Page 104: ...ard Slide vertically on the right or left part of the screen to adjust volume or brightness respectively Touch or to skip to the previous or the next video More options Progress Playback control Back to library Hide control buttons Full screen or fit video to screen ...

Page 105: ...o library touch and hold a video 2 Touch other videos you want to delete if necessary 3 Touch OK Share Videos 1 In the video library touch and hold a video 2 Touch other videos you want to share if necessary 3 Touch and select how you want to share them ...

Page 106: ...e recording During recording you can touch to add time tags 4 Touch DONE to stop recording 5 Edit the name of the clip and touch SAVE or touch DELETE to cancel Playing a Voice Memo 1 Touch to see all recordings 2 Touch the title of a memo to play it NOTES You can touch and hold a memo to select multiple memos for sharing or deletion Touch next to a memo to delete share rename or edit it check its ...

Page 107: ... off Scanning and Saving Channels 1 Plug in a 3 5 mm wired headset 2 Swipe up on the home screen and touch FM Radio 3 Your phone automatically scans for all available channels and saves them to the All channels list the first time you use it Or you can touch Scan in the FM Radio screen to scan for the channels again NOTE Touch All channels to view the list Listening to FM Radio 1 Touch FM Radio wh...

Page 108: ...Open the FM Radio app and touch All channels to display the list of saved channels 2 Touch next to a channel and select Rename or Delete or touch next to a channel to add it to favorites Other Options and Settings To turn off FM Radio automatically Touch Auto off and select the time you want to turn off the radio A count down clock appears above the frequency and the radio is turned off when the c...

Page 109: ...Clock Swipe up on the home screen and touch Clock The Clock app allows you to check local time in places around the world set alarms and use timers and nightstand clock Set a New Alarm 1 Open the Clock app and touch the tab 2 Touch a default alarm to configure it or touch at the bottom of the screen to create a new alarm 3 Set up the alarm options such as time repeat alarm ringtone vibration and l...

Page 110: ...d hold on any of the clocks or any empty area to enable the screen saver where your local time is displayed silently on a dark background You can then dock the phone and use it as a nightstand clock Use Stopwatch and Countdown 1 Open the Clock app and touch or 2 Stopwatch allows you to record lap times while countdown allows you to set a time and count down to zero Configure the Clock App Settings...

Page 111: ...of your personal digital assistant Calendar Keep track of life s important events with Google Calendar synced across your devices Chrome Use the Chrome app to browse the Internet and get your bookmarks browsing history and more synced with your Google account Files Go Check files on your phone free up space and transfer files to your friends fast without Internet Gmail Send and receive emails via ...

Page 112: ...Manage photos on the phone and Google account Play Store Purchase and download apps games and more from the Google Play Store YouTube Watch video clips from YouTube com or upload your own and share with the world ...

Page 113: ...cting to Wi Fi and Using Wi Fi Direct Mobile Network Control mobile data use and adjust other network settings see Connecting to Mobile Networks Data Usage Check and manage mobile data use You can view and restrict Wi Fi data usage as well Touch Data saver to enable Data saver which prevents apps from using data connection in the background For an app you re currently using it can access data but ...

Page 114: ... set mobile data warning and limit Touch Wi Fi data usage to view the Wi Fi usage of apps Touch Network restrictions to select Wi Fi networks that are mobile hotspots Apps may warn before using these networks for large downloads to avoid high mobile data bills NOTE The data usage is measured by your phone and the data usage accounting of your service provider may differ Wi Fi Hotspot Use your phon...

Page 115: ... and advanced communication services where available Call Settings Configure call options which you can also access from the Phone app See Use Fixed Dialing Numbers Forward Incoming Calls Set Call Waiting and Set Caller ID Connected Devices Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections see Connecting to Bluetooth Devices Printing Configure Google Cloud Print service o...

Page 116: ...ABLE ENABLE Disable or enable the app App notifications Manage the app notifications in the notification panel the home screen and the lock screen Permissions Check or change the app permissions Storage Check the amount of storage required and clear its data or cache Data usage Check data used by the app during a specified time cycle restrict background data for the app or allow unrestricted data ...

Page 117: ...lable for all apps Below the app list you can configure notifications app permissions default app settings special app access and emergency alerts Features The following features are available Navigation keys Swap the positions of the Back key and the Recent apps key Scheduled power On Off Set the day and time when the phone automatically powers on or off You can also touch the switches on the rig...

Page 118: ... improve battery life Touch App Power saver manager to optimize each app to improve battery life or control policies or restrictions Display Brightness level Set the brightness of the display Night Light Set the schedule status and intensity of Night Light mode Adaptive brightness Automatically adjust screen brightness Wallpaper Select a background image for the home screen and lock screen Sleep S...

Page 119: ... set the backlight duration Indicator light Flash the indicator light to notify you of charging low battery incoming call message or other notifications Sound Adjust different types of volume see Adjusting Volumes set notification mode and Do not disturb preferences see Switching to Vibration or Silent Do Not Disturb Mode and Setting Silent Do Not Disturb Mode Preferences set up ringtone and notif...

Page 120: ...SDHC Card as Portable or Device Storage Security Location The Security location menu allows you to configure the following options Google Play Protect Check your apps and device for harmful behavior Find My Device Link your phone to your Google account so you can locate the phone remotely and keep your data safe when the phone is lost Security update Check and download system updates Screen lock S...

Page 121: ...otification behavior and customize text on the lock screen Smart Lock Keep the phone unlocked when connected to trusted devices in trusted places or while being held or carried Location Activate location services to determine your location when using location related applications Set location mode app permissions and more Show passwords Display characters in a password briefly as you enter them De...

Page 122: ...ivate or deactivate trust agents Screen pinning Keep a screen of your choice in view so that others cannot switch to other apps and access personal information see Protecting Your Phone With Screen Pinning Apps with usage access Turn on or off some apps access to your phone usage information Accounts The Accounts menu lists the accounts you have signed in on the phone for you to manage them You ca...

Page 123: ... system Virtual keyboard Configure on screen text input methods Physical keyboard Configure assistive options for physical keyboards connected to your phone Spell checker Activate Google Spell Checker to check for spelling errors when entering text and change its settings Autofill service Select an autofill service account Personal dictionary Add new words to the phone s dictionary or remove words...

Page 124: ...ng the Date and Time Backup In the Settings app touch System Backup to set Google backup options You can add a Google account and back up your data to Google Drive System Update In the Settings app touch System System update to check and download system updates Reset Options In the Settings app touch System Reset options to reset all network settings including Wi Fi mobile data and Bluetooth reset...

Page 125: ...ackage offered by your mobile service provider Use your PC to download an upgrade package to your microSDHC card and install it to your phone from the card NOTE Visit the ZTE official handset service support website http www ztedevices com support to learn more about the above upgrade methods as well as which phones and methods are supported ...

Page 126: ... wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after waiting a short time You are too far away from a base station for your service provider Y...

Page 127: ...ture is below 32 F 0 C or higher than 113 F 45 C Adjust the battery charging environment to avoid extreme temperatures Poor contact between the battery and charger Check all connectors to ensure that all connections have been properly made Shortened standby time The standby time is related to your service provider system configuration The same phone used with different service providers systems wi...

Page 128: ...oned or is damaged Take the nano SIM card to your service provider for testing The nano SIM card is inserted improperly Insert the nano SIM card properly Debris is on the nano SIM card contacts Use a soft dry cloth to clean the nano SIM card contacts Cannot answer incoming calls You have activated the Call blocking feature Disable this feature See Set Call Blocking Cannot make outgoing calls You h...

Page 129: ...e three consecutive times Contact your service provider If the service provider provides the nano SIM card s PUK code use the PUK code to unlock the nano SIM card Phone crashes reboots freezes or cannot be powered on Some third party software is not compatible with your phone Uninstall the software that may be causing the problem Upgrade the phone software Reset the phone to factory status ...

Page 130: ... ear or body while making calls Small parts may cause choking Your phone can produce a loud sound Avoid contact with anything magnetic Keep away from pacemakers and other electronic medical devices Power off when asked to in hospitals and medical facilities Power off when told to in aircrafts and airports Power off when near explosive materials or liquids ...

Page 131: ...of your phone in fire To prevent possible hearing damage do not listen at high volume levels for long periods Avoid extreme temperatures Avoid contact with liquids Keep your phone dry Don t take your phone apart Only use approved accessories Don t rely on your phone for emergency communications ...

Page 132: ...well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate or SAR The SAR limit set by the...

Page 133: ...sitions they all meet the government requirements SAR compliance for body worn operation is based on a separation distance of 15 mm between the unit and the human body Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level To support body worn operation choose the belt clips or holsters which do not contain metallic components to m...

Page 134: ...e to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving anten...

Page 135: ... undesired operation of the device This Class B digital apparatus complies with Canadian ICES 003 IC 5200E Z557BL IC Radiation Exposure Statement This EUT is in compliance with SAR for general population uncontrolled exposure limits in IC RSS 102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209 This equipment should be installed and...

Page 136: ...es are more immune than others to this interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label loc...

Page 137: ...s Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled M4 is the better higher of the two ratings T Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Switch than unrated phones T4 is the better higher of the two ratings No...

Page 138: ... in order to reduce the risk of an accident Product Handling General Statement on Handling and Use You are responsible for how you use your phone and any consequences of the use You must always turn off your phone wherever the use of a phone is prohibited Use of your phone is subject to safety measures designed to protect users and their environment Always treat your phone and its accessories with...

Page 139: ...erosols to clean the device or its accessories Do not paint your phone or its accessories Do not attempt to disassemble your phone or its accessories only authorized personnel can do so Do not expose or use your phone or its accessories in an environment with or that can reach extreme temperatures minimum 23 F and maximum 122 F minimum 5 C and maximum 50 C Do not place your phone inside or near he...

Page 140: ...ached and create a choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media close to your phone for a long time Electrostatic Discharge ESD Do not touch the metallic connectors of the nano SIM card and the microSDHC card Antenna Do not touch the antenna unnecessarily Normal Use Position When placing or receiving a phone call hold your ph...

Page 141: ... have experienced seizures or blackouts or have a family history of such occurrences please consult a physician To reduce the risk of blackouts or seizures use your phone in a well lit room and take frequent breaks Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury RSI when texting or playing games with your phone Do not grip the phone too tightly Press the buttons lightly...

Page 142: ...ices Phone Heating Your phone may become warm during charging and normal use Electrical Safety Accessories Use only approved accessories Do not connect with incompatible products or accessories Take care to not touch the device to metallic objects such as coins or key rings or allow them to contact or short circuit the charging port and battery terminals Never puncture the surface of the phone wit...

Page 143: ...or other liquids expose to fire explosion or other hazard Only use the battery for the device for which it is specified Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725 Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Only authorized...

Page 144: ...s that bear the USB IF logo or products that have completed the USB IF compliance program Radio Frequency Interference General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices such as pacemakers and hearing aids Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the ...

Page 145: ...educe the interference You may also consult your hearing aid manufacturer to discuss alternatives Medical Equipment Turn off your wireless device when you are requested to do so in hospitals clinics or health care facilities These requests are designed to prevent possible interference with sensitive medical equipment Aircraft Turn off your wireless device whenever you are instructed to do so by ai...

Page 146: ...ive atmospheres obey all posted signs to turn off wireless devices such as your phone or other radio equipment Areas with potentially explosive atmospheres include fueling areas below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders Blasting Caps and Areas Power off your mobile phone or wireless d...

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Zte Z557, User Manual

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