Zte WP822R User Manual Download Page 53

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12 Troubleshooting

If the phone appears following phenomenon in the process of

application, please read following relative information at first. If the

problems still can not be solved, please contact with the distributor or

service provider.

Problem Check

Point

No Dial Tone when

off-hook.

Hook on and hook off receiver again.

No corresponding

response from the interface

of keypad system (After

several attempts).

Power off and then power on again.

Incorrect display of system

time.

Check whether the system signal is

too weak.

No display on screen when

disconnect external power

supply.

Check whether the battery has

electricity, or it is damaged; or power

on the phone again.

Press

CALL/REDIAL key

but no number is sent.

Check whether you have hooked off

(Notice: Be sure to hook off before

sending the number when making a

call.)

There is incoming call, but Please check the mute mode and the

Summary of Contents for WP822R

Page 1: ...ZTE WP822R CDMA Wireless Phone User Manual ...

Page 2: ... any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Release 1 0 Manual number 079584500000 Aug 2009 ...

Page 3: ...1 Configuration 13 2 2 Technical Specifications 13 2 3 Appearance 14 2 4 LCD Screen Description 16 2 5 Installation 17 2 6 Power Supply 18 2 7 Switching Power 19 2 8 Connecting to Network 19 3 Basic Operations 20 3 1 Making a Call 20 3 1 1 Making a Domestic Call 20 3 1 2 Making an International Call 20 3 1 3 Dialing a Number in the List 21 3 1 4 Hand free 21 3 1 5 Redialing 22 ...

Page 4: ...w 26 4 4 Speed Dial List 27 4 4 1 Setting Speed Dial 27 4 4 2 Viewing and Making Speed Dial 28 4 4 3 Erase contacts in speed dial list 28 4 5 Memory Status 29 5 Messages 30 5 1 New Message 30 5 2 Creating Message 30 5 3 InBox 31 5 4 OutBox 31 5 5 Erasing Message 32 5 6 Voice Mail 32 5 7 Preformatted Message 33 5 8 Message Settings 33 5 9 Send To Multi 34 6 Call History 35 ...

Page 5: ... Info 42 10 Settings 43 10 1 Silence All 43 10 2 Call Settings 43 10 2 1 Call Forwarding 43 10 2 2 Call Waiting 44 10 3 Sound 45 10 4 Display 45 10 5 Call Timers 46 10 6 Security 46 10 7 Voice Privacy 48 10 8 Minute Alert 48 11 Text Input 49 11 1 Multitap Mode 50 11 2 Numbers Mode 50 11 3 eZiText Mode 50 11 4 Symbols Mode 51 ...

Page 6: ...5 12 Troubleshooting 52 ...

Page 7: ...or your reference They might not be completely identical with your phone Please subject to the material object 1 2 For Your Safety Some electronic devices are susceptible to electromagnetic interference sent by phone if inadequately shielded Please keep using phone at least 20 cm or as far away as you can from TV sets radio and other automated office equipment so as to avoid electromagnetic interf...

Page 8: ...ocessed because even if your phone is in idle state it still transmits radio frequency RF energy Therefore power off your phone if required Do not touch the antenna while calling Keep the phone out of the reach of small children The phone may cause injury if used as a toy Do not put other things on the terminal to avoid overlaying radiator Keep the antenna free from obstructions and position the a...

Page 9: ...isks Do not expose your phone to direct sunlight or store it in hot areas High temperatures can shorten the life of electronic devices Prevent liquid from leaking into your phone Please disconnect external power supply and do not use your phone during thunderstorm Unplug the external power adapter or remove battery when your phone is not in use esp for a long period of time It is highly recommende...

Page 10: ...and then CALL REDIAL key to send Do not attempt to disassemble the phone by yourself Non expert handling of the devices may damage them Keep the antenna at least 20cm away from your body 1 3 Cleaning and Maintenance The phone is non waterproof please keep it dry and store in shady and cool place If you want to clean your phone please use clean fabric that is a bit wet or anti static Do not use har...

Page 11: ...zed disassembly of the product c Water or any other liquid damage d Any unauthorized repair or modification e Power surges lightning damage fire flood or other events outside ZTE s reasonable control f Use of the product with any unauthorized third party products such as generic chargers g Any other cause beyond the range of normal usage for products End User shall have no right to reject return o...

Page 12: ... connection with using this product whether or not ZTE had been advised knew or should have known the possibility of such damages 1 6 Declaration We ZTE Corporation declared that The user is cautioned that changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment This device complies with part 15 of the FCC Rules Operation is subje...

Page 13: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit...

Page 14: ...Receiver Line 1 2 2 Technical Specifications z Frequency Range TX 824 849MHZ RX 869 894MHZ z External Interface a External power socket DC b Data interface DATA c Antenna connector ANT z Power Supply 100 240V AC 50 60Hz z Dimension Length Width Thick 210mm 170mm 72mm z Battery Continuous Standby Time Approx 120 hours Subject to Network ...

Page 15: ...eters about the battery and charger 2 3 Appearance Key Description 1 MENU SELECT key Enter main Menu select or confirm options in Menu and sub menu In condition of character input confirm the character chosen 2 0 9 Number key Use the number keys to enter numbers and characters Make Speed Dial 6 1 2 3 4 5 7 8 9 10 ...

Page 16: ...CLR BACK key Press CLR key to erase character while editing or dialing Hold CLR key to erase all the characters Press BACK key to cancel operating exit to previous pop up window interface 6 EXT PWR Indicator Lights on when external power supply connected 7 MESSAGE key Press MESSAGE key to enter Messages menu 8 EXIT key End an active call or reject calls Power on power off Exit from any window inte...

Page 17: ...n Description These icons may appear on screen display of your phone Signal strength New Message Mute CDMA 1x service mode Incoming call or calling Phone lock Alarm clock New Voice Mail Battery Indicator Voice Privacy ...

Page 18: ...rnal power socket 4 Battery switch BATT 1 Receiver Connect phone set and receiver with the handset cord 2 Antenna Install antenna to antenna connector ANT Hold the plastic stick of the antenna and rotate the metal screw cap in clockwise direction to fix it up Do not rotate antenna directly 1 2 3 4 ...

Page 19: ...e use of external power supply When power down or unavailable power supply nearby you can use battery for backup With external power supply connection and switch BATT to ON phone can automatically detect battery s current capability and charge the battery accordingly At that time external power adapter becomes hot It is normal Note When the battery is in low voltage phone may not work normally In ...

Page 20: ...chime Note When abnormal power blackout causes abnormal phone restart please disconnect and connect again external power adapter and then switch on off your phone Please switch BATT at rear back of phone to OFF to power off battery supply or remove battery if your phone won t be in use for a long time 2 8 Connecting to Network Power on the phone it automatically searches for the network If connect...

Page 21: ...icator turns off and there is no dial tone while picking up the phone receiver maybe RF signal is weak or antenna is not screwed on and fixed well please change the position of the terminal or check the antenna installation 3 1 1 Making a Domestic Call Enter the telephone number add area code when making a long distance call if necessary Press CALL REDIAL key to send a call 3 1 2 Making an Interna...

Page 22: ... key to enter Call history Press Up Down key and MENU SELECT key to select record listed and confirm options All the numbers listed can be directly dialed by CALL REDIAL key in the condition of off hook or hand free 3 1 4 Hand free z Hand free ZTE WP822R supports hand free function Press HANDFREE key to activate The dial tone make user easy to recognize whether phone is in status of hand free or n...

Page 23: ...abnormal power down causes abnormal phone restart the last one dialed will not be saved 3 2 Answering a Call When phone rings pick up the receiver or press HANDFREE key to answer Usually originating caller s number displays in the screen If the number is listed in the contacts already the corresponding name will be shown Hang on receiver to end call Make sure to exit hand free mode to guarantee ne...

Page 24: ...tive the call on hold and enter the Three way Call state Note This function needs local network s support Please consult with network service provider to get corresponding service application 3 5 Menu Functions Main Menu Function 1 In standby mode press MENU SELECT key to enter main Menu Scroll with Up Down or Left Right key through the menu and select functions 2 If the menu contains submenus and...

Page 25: ...ELECT key and then Left Right key to select Press MENU SELECT key or CLR BACK key to set or exit The functions of phone are mainly grouped in the main Menu Contacts Messages Call History SMS Services Extra Phone Info and Settings Please refer to the text hereinafter in this manual in detail ...

Page 26: ...re searching for And then press MENU SELCET key to confirm 5 Press Up Down key to scroll though the corresponding name s and records in the list 6 Scroll to the name you want and press MENU SELCET key to view the details Note For text input when key in character or number see 4 3 Adding New and 11 Text Input 4 2 Viewing Records You can view the corresponding records in list in details 1 Press MENU...

Page 27: ... SELECT key to confirm 5 Enter Phone Number and Enter Name of the Contact See 11 Text Input more instructions for writing text and character So the new contact record is added 6 Reedit added record to execute further operation Select Options press MENU SELECT key to Add New Add telephone number or E mail Edit Name Edit Contact name Classify Contact Group records into Personal Business or Neither E...

Page 28: ...Speed Dial of stored number by keying in digit 2 9 4 4 1 Setting Speed Dial 1 Press MENU SELECT key to enter Menu in standby state 2 Select Contacts to enter submenu 3 Select Find or View All to search for the record you want to set as speed dial number press MENU SELECT key 4 And then move to number in window and press MENU SELECT key 5 Scroll to select Add to Speed Dial 6 Select an Empty slot in...

Page 29: ...and press CALL REDIAL key to call speed dial number Option 2 In standby mode press a specific digit key for seconds to speed dial directly For example the speed dial number is 8 press 8 for seconds the phone calls out Note 1 key is used for voice mail 4 4 3 Erase contacts in speed dial list 1 Press MENU SELECT key to enter Menu in standby state 2 Select Contacts to enter submenu 3 Select Speed Dia...

Page 30: ...t of maximum and contacts records stored in phone s memory 1 Press MENU SELECT key to enter Menu 2 Select Contacts to enter submenu 3 Scroll down to Memory Status to view entries number For example Phone 9 200 indicating that 200 records entries in Max out of which 9 have been stored in phone s memory ...

Page 31: ... different service your area offers Please consult with your service provider for more detailed information 5 1 New Message On receipt of a new message the phone chimes and prompts MESSAGE on the screen Press View to read or press Ignore to ignore New message is automatically saved in phone If the store space is full the new message cannot be saved If you enable Auto Erase Inbox the phone can eras...

Page 32: ...to sender Forward Forward message to other recipients Erase Erase the message Next Read next piece of short message Sender Select Call to directly dial the number of sender Select Reply to answer the sender by the short message Select New to store the sender to the contacts Select To Existing to store the sender s number to the existed records of contacts 5 4 OutBox Select OutBox and press MENU SE...

Page 33: ...the read messages in InBox 5 6 Voice Mail 1 Before using voice mail box please consult with network service provider to confirm that the function of voice mail box has been activated 2 After your successful setting network will automatically send messages to your phone 3 Press MENU SELECT key to enter Menu 4 Select Messages Voice Mail to read the message and dial voice mail number to listen to the...

Page 34: ...ing Message in detail 5 8 Message Settings Before using message functions please make necessary short message settings Access Message Settings submenu Voice Mail Number Set voice mailbox number Please contact with network service provider for details Callback Number Edit the SMS callback number or set the number as Active or Deactive Message Alert Set prompt tone of new incoming message Auto Erase...

Page 35: ...ti Select Add Receiver to add the phone numbers and you can select one from Contacts then select OK to view the multi receiver list if you add them successfully the number can be list in the multi receiver list Select a phone number in the list you can Delete it or change it to the number selected from contacts Select Edit Message you can edit and send one message to the multi receiver Press Send ...

Page 36: ...story Select Missed Calls to view all calls missed Select Incoming Calls to view all calls received Select Outgoing Calls to view all calls dialed 3 Select call number listed in and press CALL REDIAL key to directly dial 4 Or select one entry of the records and press MENU SELECT key to select Call Number Dial the number directly Send SMS Message Send short message to the selected number View Numbe...

Page 37: ... current number in contacts Save To Existing Save current number to the existed records in contacts Date Time Indicate call date time and duration Edit Number Edit and save number Without this option in Outgoing Calls ...

Page 38: ...c number to enjoy SMS Services which are available to the subscribers such as news Cricket Astrology or other particular service Note This function needs network support by service provider If UIM card and network provider don t support the function is invalid The application of this function may ask for extra fee Please contact with network provider to acquire more information ...

Page 39: ...vate alarm Select Set to set the alarm time and press MENU SELECT key to confirm it 3 Press Left Right key to move the cursor and press Up Down Key to set Alarm Clock hour minute and AM PM Press MENU SELECT key to confirm it 4 Select Once Daily or Weekday alarm Press MENU SELECT key 5 When alarm rings select OFF to stop alarming or select Snooze to postpone alarming time Alarm rings again 10 minut...

Page 40: ...he operator Division Sign Subtraction Sign Equal Sign Plus Sign X Multiply Sign Decimal point C Clear all input digits and reset to Zero MR Reckon the Number saved MS Save the current result MC Clear the saved result Change digit to positive number or negative Press CLR BACK key to erase digit one by one and exit to previous window press key to exit to Menu display ...

Page 41: ...ress HANDFREE key and wait for a certain time that has been set already the phone can automatically dial out the hotline number without keying in any phone number 1 Select Menu Extra Hotline 2 Select options of Activation to set hotline function as On or Off 3 Set Start Time of hotline activation as 2 to 9 seconds after picking up the receiver or pressing HANDFREE key 4 Number Input and edit hotli...

Page 42: ...HANDFREE key 8 5 Autodial Timer Input and edit digit number s 4 and up to 9 seconds allowed for dialing automatically designated seconds after keying in phone number in condition of off hook or hands free ...

Page 43: ...hone Info List the number information of your phone 1 Press MENU SELECT key to enter Menu 2 Select Phone info to enter submenu 3 View or edit your own phone number in PhoneNumber 4 View the SW HW PRL version ...

Page 44: ...wo options Normal Normal sound and tone ringer message and alarm etc mode with no special setting Backlight Only No sound and tone prompt backlighting only 10 2 Call Settings When network supports you can use network services of call waiting and call forwarding Note All these functions are network services Please consult with network service provider to get corresponding service application 10 2 1...

Page 45: ...y the network or dial another call meanwhile putting the first call on hold These calls can be shifted while you have calls in conversation Call Waiting lets you enjoy three party conversation without missing call 1 Select Menu Settings Call Settings Call Waiting 2 Select Option Enable To activate the Call Waiting function The network will notify you of an incoming call while you have a call in pr...

Page 46: ...phone in silence or ring when you power on the phone Power Off ring tone Set the phone in silence or ring when you power off the phone 10 4 Display Backlighting Select backlight duration or turn Off backlight Banner View and edit greeting to your own in standby status Language Set the displayed language as English or Hindi Contrast Press Up Down key or Left Right key to adjust the contrast of the ...

Page 47: ... to zero 10 6 Security Introduction to phone s security options preventing others to avoid illegal use or acquire your phone s personal information Note Please input right phone password PIN code to enter security setting The default PIN code is 0000 Please change it to your own password as soon as possible Erase All Contacts Erase all the records in Contacts saved in the phone Erase All Recent Ca...

Page 48: ...IN code Lock Code Change the Phone Lock Code and select Option to set the phone s password as On or Off If select ON you will need to input the Phone Lock Code after powering on the phone otherwise you can not use the phone The default password is 0000 IDD International Direct Dial PIN Set IDD PIN code IDD PIN Set Select Enable to active requirement of IDD dial PIN code input or select Disable to ...

Page 49: ...edited and deleted Add Add new number barred Delete All Delete all the barring number 10 7 Voice Privacy Set voice encryption in Standard or set voice encryption in Enhanced privacy Note This function needs local network s support 10 8 Minute Alert Enable or Disable the phone of reminding before every minute in conversation By default Minute Alert is disabled ...

Page 50: ...the common instruction in hereinafter table Operation Method Input Letters In Multitap Traditional mode press corresponding letter digit key till the desired letter appears Input Digits In Numbers mode press digit key once Input Symbol In Symbols mode press corresponding digit key to the symbol In Multitap mode press 1 key till the symbol common symbols appears Input Space Press key except for bei...

Page 51: ...ultitap Mode Select Multitap Mode Each key stands for multiple letters Press key till your letter appears When the cursor moves enter the next letter 11 2 Numbers Mode Select Numbers Mode Press the corresponding key once to input the number 11 3 eZiText Mode Select eZiText Mode Press digit key corresponding to the letter once until the word appears on the screen If the word displayed is not the wo...

Page 52: ...51 11 4 Symbols Mode Select Symbols Mode Press Up Down key to page the screen press digit key corresponding to the symbol to input symbol ...

Page 53: ...ing response from the interface of keypad system After several attempts Power off and then power on again Incorrect display of system time Check whether the system signal is too weak No display on screen when disconnect external power supply Check whether the battery has electricity or it is damaged or power on the phone again Press CALL REDIAL key but no number is sent Check whether you have hook...

Page 54: ...is enabled or not Certain call cannot be received Check whether the number is restricted in incoming list Cannot send short message Please check the network condition Other abnormal phenomenon Please first refer to user manual then check whether the power is connected correctly or not if there are no problems please power off and re start the phone again ...

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