96
Problem
Possible causes
Possible solution
You cannot
make
outgoing
calls.
You have activated the
Call barring
feature.
Go to
Call settings >
Call Barring Settings
,
and then select
Deactive All
.
You have activated the
Fixed dial numbers
feature.
Go to
Call settings >
Fixed Dialing Numbers
and disable it.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
(U)SIM card’s PUK
code, use the PUK code
to unlock the (U)SIM
card.
Unable to
enter
information
into the
phonebook
The phonebook’s
memory is already full.
Delete unnecessary
data from the contacts.
Phone
crashes,
reboots,
Some third-party
software is not
compatible with your
Reset the phone to
factory status.