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123
Problem
Possible causes
Possible solution
Unable to
select
certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
The battery or battery
charger is damaged.
Contact the dealer.
Spro2’s temperature is
below 0 °C or higher than
45 °C.
Adjust the battery
charging environment to
avoid extremes of
temperature.
Battery
cannot be
charged or
the charging
is slow
Poor contact between
Spro2 and the charger.
Check all connectors to
ensure that all
connections have been
properly made.
The standby time is
related to your service
provider system
configuration.
If you are located in an
area where signaling is
weak, temporarily power
off Spro2.
Shortened
standby time
The battery is depleted. In
high temperature
environments, battery
life will be shortened.
Contact the dealer to
replace the battery.