Confidential and Proprietary Information of ZTE CORPORATION 35
Problem Description
Possible Causes
Problem Solving
Connected to the
Internet, but it cannot
open any website
page.
1. After connection, you are unable to
open web pages.
1. Check the APN settings.
2. IE browser is causing problems.
2. Upgrade to the new
version or reinstall the IE
browser.
3. Your operating system maybe
infected by a virus. Worm Blaster for
example can affect upload and
downloaded data flow, resulting in an
inability to access a website.
3. Use the professional
anti-virus software to check
and remove the virus.
4. You have connected to an APN
which cannot connect to the Internet.
4. This happens when you
modify the default settings.
Check the entry and enter
the correct APN from your
operator.
