Confidential and Proprietary Information of ZTE CORPORATION 43
C h a p t e r
5
Troubleshooting
Problem
Suggested Solution
Can
not
establish
the
USB
connection between your device
and PC
1. You need install the software. Run the installation program in
path of
My Computer >Portable Hotspot
.
2. If the driver of your device is abnormal, please install the
software again. You need uninstall the software first.
Can not establish the Wi-Fi
connection between your device
and client
1. Make sure Wi-Fi LED is blue blinking.
2.
Refresh
network
list
and
select
SSID
named
―MF60_XXXXXX‖.
3. Check the IP address to make sure your client to obtain an IP
address automatically in the Internet protocol (TCP/IP) properties.
4. Type the correct network key when you connect to the device.
The client connected to the device
can not access the Internet
1. Make sure your SIM card is available.
2. Change the location to find a place with good signal.
3. Check WAN Connection mode setting.
4. Contact with your service provider and confirm your APN
settings.
Forget the password
1. For the Wi-Fi connection password,
please check the label on
the battery compartment of your device.
2. For the webGUI configuration page password, the default
password is
Admin
.
3. If you changed the password, and forgot the new password. You
need to
restore the device to the factory default settings.
For more assistance, please: