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54

5.7 Tools

5.7.1 System Commands

After access MODEM setup page successfully, please click

Tools



Sys-

tem

Commands

link to access the following screen:

---- Once click

Restart

link, the Web page will no response within

several minutes, because restarting MODEM needs some delayed
time, you must wait until MODEM finish restarting.

---- Click

Allow Access

link, Customer care will remote access your

MODEM and help you solve some problem.

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Summary of Contents for IX380

Page 1: ... ZTE IX380 WiMAX MODEM User Manual ...

Page 2: ...otocopying and microfilm without the prior written authorization of ZTE Corporation There may be possibility of inconformity between the manual and new pub lishing documents we promise a timely update No prior notification for the updated materials but transfer into update version Copyright 2012 by ZTE Corporation All rights reserved ...

Page 3: ...on of Liability 9 2 Getting Started 10 2 1 Appearance 10 2 2 LED Indicator 10 2 3 Working Condition 12 2 4 Technical Parameters 12 2 5 Ports 13 3 Connecting MODEM 14 3 1 Application Structure 14 3 2 Hardware Installation 14 3 2 1 Connect to LAN 14 3 2 2 Connect to Phone 15 3 2 3 Connect Power Adapter 15 3 2 4 Power on MODEM 15 ...

Page 4: ...rowser 19 4 2 3 Others 20 5 Ordinary Operation 21 5 1 Login 21 5 2 Status 24 5 2 1 Connection Status 24 5 2 2 WiMAX Information 26 5 2 3 About My Modem 28 5 3 Setup 29 5 3 1 IP Configuration 29 5 3 2 DHCP Clients 30 5 3 3 DHCP Binding 31 5 3 4 WAN Connection 32 5 4 WLAN 33 5 4 1 Basic Settings 33 5 4 2 Security 35 5 4 3 MAC Filter 38 5 4 4 Advanced Settings 40 ...

Page 5: ...n 44 5 6 Security 46 5 6 1 Port Forwarding 46 5 6 2 Port Trigger 49 5 6 3 DMZ 52 5 7 Tools 54 5 7 1 System Commands 54 5 7 2 Ping 55 5 7 3 User Management 56 5 7 4 Update MODEM 57 5 7 5 System Log 58 5 8 WIMAX Settings 59 5 8 1 Channel Settings 59 5 8 2 WiMAX Authentication 60 6 Troubleshooting 64 Appendix Glossary 67 ...

Page 6: ...cautions Some electronic devices may be susceptible to electromagnetic interference Locate the MODEM away from TV set radio and other electronic equipment to avoid electromagnetic interference The MODEM may interfere with medical devices like hearing aides and pacemakers Consult with a physician or the manufacturer of the medical device before using the MODEM Do not use your MODEM in dangerous env...

Page 7: ... Do not allow children to play with the MODEM or charger Keep the length of the cable between the MODEM and the phone less than 33 feet The MODEM is for indoor use only Do not use the MODEM outside Do not connect telephone extensions which run outside of the building These can result in lightning damage to your unit This device has been tested for compliance with FCC RF Exposure SAR limits in the ...

Page 8: ...nty This warranty does not apply to defects or errors in the Product caused by a Reasonable MODEM Appearance Disfiguration b End User s failure to follow ZTE s installation operation or maintenance instructions or procedures c End User s mishandling misuse negligence or improper installation disassemble storage servicing or operation of the Product d Modifications or repairs not made by ZTE or a Z...

Page 9: ...he implied warranties of mer chantability and fitness for a particular purpose unless otherwise required under the mandatory provisions of the law 1 5 Limitation of Liability ZTE shall not be liable for any loss of profits or indirect special incidental or consequential damages resulting from or arising out of or in connection with using of this product whether or not ZTE had been advised knew or ...

Page 10: ...10 2 Getting Started 2 1 Appearance Front Panel 2 2 LED Indicator There are total nine LEDs for the MODEM detailed description as following table ...

Page 11: ...k Off No signal WiFi Status Green WiFi On Off WiFi Off Phone1 Phone2 Off Hook on Out of Service Solid Green Hook off Power Solid Green Power Supply Solid Red Power Supply Failure LAN1 LAN2 Top left corner LED Off Out of Connection Solid Green Connection Flashing Green Data Service Process Top right corner LED Off 10M Interface Solid Yellow 100M Interface ...

Page 12: ...Mode of Access WiMAX Worldwide Interoperability for Micro wave Access WiMAX Protocol 802 16e IEEE 802 16 2005 WiFi protocol IEEE 802 11b 802 11g WiMAX Frequency Range 3400MHz 3600MHz WiFi Frequency Range 2400MHz 2483 5MHz Dimensions W H D 175 mm 122 mm 35 mm Excluding the height of antenna Weight About 420 g Including antenna Please refer to the real objects for the related parameters about the ch...

Page 13: ...13 2 5 Ports All seven ports are in back panel Port Indicator Description External power socket LAN port Phone port Reset button WLAN button ...

Page 14: ...on Make sure that your MODEM is powered off You can turn on off modem by connecting disconnecting power cable 3 2 1 Connect to LAN 1 Connect to LAN via Network Cable Plug one end of an Ethernet network cable into LAN ports on the back of the MODEM and plug the other end into an Ethernet port on a network device ...

Page 15: ...able into LAN ports 3 2 2 Connect to Phone Connect phone cable to or port of MODEM 3 2 3 Connect Power Adapter Connect the included power adapter to the MODEM power port and then plug the power adapter into an electrical outlet The Power LED on the front panel will light up when the adapter is connected properly Note Make sure you use the power adapter that is supplied with the MODEM Use of a diff...

Page 16: ...by yourself 4 1 TCP IP Installation and Configuration Installation If TCP IP protocol is not installed please install it first Please refer to instal lation steps in Windows XP as follows For classic start menu 1 Select Start Settings Control Panel Network Connections 2 Double click Local Area Connection and click Properties 3 Click Install and double click Protocol ...

Page 17: ... classic start menu 1 Click Start and select Settings then click Network Connections 2 Double click Local Area Connection and click Properties 3 Double click Internet Protocol TCP IP and select Obtain an IP address automatically Obtain DNS server address automatically ...

Page 18: ...18 Note If the service provider provides DNS IP address please select Use the fol lowing DNS server addresses and enter the specified IP address ...

Page 19: ...e Enter key 2 If you get a reply as follows the LAN connection is ok 3 If you get a reply as follows please check the LAN and TCP IP configuration Refer to chapter 3 2 and chapter 4 1 in detail 4 2 2 Cancel Proxy Server in Browser For classic start menu 1 Select Start Settings Control Panel Internet Options 2 Select Connections 3 Click the LAN Settings button and remove anything that is checked ...

Page 20: ... Cancel button to go back to the previous screen 5 Click the OK button to confirm canceling proxy server in browser 4 2 3 Others Sometimes you also need several parameters please ask your service pro vider in detail ...

Page 21: ... enter the MODEM s default IP address 192 168 1 1 in the address field then press the Enter key A screen will appear asking you for your User name and Password detail as following picture Enter admin in the User name field and admin in the Password field Select the proper language Then click the login button ...

Page 22: ...22 Note If you click exit button you will see the following prompt message When you access the MODEM setup page the first screen you see as fol lowing ...

Page 23: ...basic settings Clicking WLAN link allows you to edit WLAN interface Clicking Advanced link allows you to configure advanced features like SNTP DNS etc Clic king Security link allows you to configure Port Forwarding Port Trigger etc Clicking Tools link allows you to carry out system commands and perform simple system tests Clicking WiMAX link allows you to configure WiMAX settings Clicking logout l...

Page 24: ...fter you access the MODEM setup page successfully please click Status Connection Status link you will see the basic information WiMAX IP Address The IP address of the MODEM obtained automatically Modem IP Address The IP Address of the MODEM ...

Page 25: ...tatus Phone 2 Phone 2 current status Show the current network signal strength and connection status Detail as follows Name Icon Description Signal strength More real lines show stronger signal No signal Connection status Connected MODEM accesses network successfully Disconnected Disconnected with WiMAX network Connecting MODEM is connecting or searching for WiMAX network ...

Page 26: ...26 5 2 2 WiMAX Information After access MODEM setup page successfully please click Status WiMAX Information link to access the following screen ...

Page 27: ... the MODEM connected Frequency Frequency information Tx Bytes Transmission flow statistic Rx Bytes Receiver flow statistic Connection Duration Duration of time for connection RSSI Receive signal strength indicator Tx Power Transmission power PER Packet error ratio CINR Carrier to interference and noise ratio UL Modulation Adjustment encoding mode of uplink DL Modulation Adjustment encoding mode of...

Page 28: ...us About My Modem link to access the following screen Model Name The model name of this MODEM Software Version Current software version of this MODEM Hardware Version Current hardware version of this MODEM Uptime The running elapsed of the MODEM MAC Address The MAC address of the MODEM ...

Page 29: ...sfully please click Setup LAN Configuration IP Configuration link to access the following screen IP Address IP address for LAN NetMask Net mask for LAN Enable DHCP Enable or disable the DHCP service when this item is checked you should set DHCP server information as follows ...

Page 30: ...erver NetMask Net mask assigned by DHCP server WINS Server IP for WINS server Lease Time Time that DHCP server rents the IP address Unit day 5 3 2 DHCP Clients After access MODEM setup page successfully please click Setup LAN Configuration DHCP Clients link to access the following screen ...

Page 31: ...dress is static bound then demonstrated Infinity 5 3 3 DHCP Binding After access MODEM setup page successfully please click Setup LAN Configuration DHCP Binding link to access the following screen You can set MAC address and IP address binding create a DHCP bind ing table to mapping MAC address and IP address of clients When DHCP ...

Page 32: ...red For example MAC address is 00 0a e2 c6 48 ba and IP address is 192 168 1 133 it means that the IP address DHCP Server assigns to the MAC address corresponding host is 192 168 1 133 5 3 4 WAN Connection After access MODEM setup page successfully please click Setup WAN Connection link to access the following screen ...

Page 33: ...ddress DNS Main DNS address Standby DNS Standby DNS address Lease Time The time that WAN rent IP address from DHCP server connect disconnect button Use to WAN connect disconnect 5 4 WLAN 5 4 1 Basic Settings After access MODEM setup page successfully please click WLAN Basic Settings link to access the following screen ...

Page 34: ...tus based on the WLAN button status On or Off Mode Use to select default wireless mode Channel Use to configure default wireless channel SSID Use to configure SSID not more than 32 characters submit button use to active the basic wireless configuration ...

Page 35: ...ge successfully please click WLAN Secu rity link to access the following screen Hide SSID Select the option to hide SSID of WLAN Security Mode Use to select the security mode of WLAN submit button use to active the wireless security configuration ...

Page 36: ...the 64 bit or 128 bit the 128 bit can provide much better security than 64 bit WEP Key Type You can select Alphanumeric or Hexadecimal Use WEP Type You can select 1 4 to use the Key1 Key4 Key1 Key4 You can set the WEP key submit button use to active the wireless security configuration ...

Page 37: ...ou can select WPA or WPA2 Encryption Type You can select TKIP or AES Group Key Renewal You can input 0 3600 seconds as the interval of change the key PSK Passphrase You can input 8 32 bytes digit as the WPA key submit button use to active the wireless security configuration ...

Page 38: ...38 5 4 3 MAC Filter After access MODEM setup page successfully please click WLAN MAC Filter link to access the following screen ...

Page 39: ...r disable the access restriction function Restriction Type If Access Restriction enabled you need select the restriction type submit button use to active the configuration Clients MAC Wireless Clients MAC List The wireless clients MAC address list ...

Page 40: ...e click WLAN Ad vanced Settings link to access the following screen Zone Use to select Zone Beacon Interval Use to configure beacon interval Tx Rate Use to configure transmit rate Tx Power Use to configure transmit power submit button used to active the advanced configuration ...

Page 41: ...lly please click Advanced Route link to access the following screen Default Gateway Interface Use to configure default gateway interface Destination Network Address Use to configure destination network address Destination Mask Use to configure destination network mask address ...

Page 42: ...e to save the route item modify button Use to modify the selected route item delete button Use to delete the selected route item 5 5 2 SNTP Client Configuration After access MODEM setup page successfully please click Advanced SNTP link to access the following screen Automatically adjust clock for daylight saving changes Enable ...

Page 43: ...dress Main SNTP server address Secondary Server Address Standby SNTP server address Poll Interval Poll interval time and the unit is second submit button Use to active the SNTP client configuration 5 5 3 DDNS Setup After access MODEM setup page successfully please click Advanced DDNS link to access the following screen ...

Page 44: ...NS Active Inactive DDNS function Server Available server address The modem uses ddns nu protocol the server has a domain name and the default name is ns ddns nu Username Username which has registered successfully in DDNS Password Password which has registered successfully in DDNS Handle Bind character string and the corresponding IP address Only available in the ddns nu protocol WAN Connection Use...

Page 45: ...n Host Name Host name IP Address Host IP address submit button Use to active the Host configuration cancel button Use to cancel the Domain Host configuration add button Use to add DNS Configuration delete button Use to delete DNS Configuration edit IP button Use to edit IP Address edit name button Use to edit Host Name ...

Page 46: ...urity Port Forwarding link to access the following screen In this page you can configure one rule which permit the port visiting redi rected policy for the rule that WAN IP is the source and LAN IP is the desti nation The mainly application example is that WAN side client visits the LAN side server ...

Page 47: ...rwarding Enable Enable the port forwarding function Protocol Select the protocol type TCP or UDP LAN IP IP address in local area network WAN Port Range Port range for WAN connection LAN Port Port number in Local area network Click add button to save the configured rule Click back button to return to the port forwarding page ...

Page 48: ...ct the project that you want to modify and click modify button to ac cess following screen Click back button to cancel the change and return to the port forwarding page Click modify button to submit the change and return to the port forwarding page ...

Page 49: ...9 5 6 2 Port Trigger After access MODEM setup page successfully please click Security Port Trigger link to access the following screen Application Project Name Application name for port trigger function ...

Page 50: ... connection End Display end port of transfer connection Status Display current status of trigger application Action Active or inactive current configuration there are two type buttons Enable and Disable when you click current button the action changed to another Click add to add a port trigger rule Click reset to load default configuration from system Choose the project then click modify to change...

Page 51: ...51 5 6 2 1 Add Port Trigger Rule Click add button to access following screen Click back button to return to the port trigger page and click add button to save the port trigger configuration ...

Page 52: ...to access following screen Click back button to return to the port trigger page and click modify button to save the port trigger configuration 5 6 3 DMZ After access MODEM setup page successfully please click Security DMZ link to access the following screen ...

Page 53: ...figure one specified host or an IP address as DMZ zone the host within DMZ zone can provide the server function for the outside To ensure the security of LAN side non DMZ zone host it s recommended that set the DMZ zone host as FTP or WEB server thus the ftp or WEB visit request from WAN side host can be redirected to the FTP or WEB server within DMZ zone ...

Page 54: ...ands link to access the following screen Once click Restart link the Web page will no response within several minutes because restarting MODEM needs some delayed time you must wait until MODEM finish restarting Click Allow Access link Customer care will remote access your MODEM and help you solve some problem ...

Page 55: ...current configuration 5 7 2 Ping After access MODEM setup page successfully please click Tools Ping link to access the following screen Destination IP address or network address After input the destination address please click ping button the test result will be displayed in the text box ...

Page 56: ...fter access MODEM setup page successfully please click Tools User Management link to access the following screen New Password New password Confirm Password Repeat password Click submit button to active the password configuration ...

Page 57: ...ess MODEM setup page successfully please click Tools Update MODEM link to access the following screen Click Browse button to select the version and configuration files click Update button to upload the version and configuration files ...

Page 58: ...please click Tools Sys tem Log link to access the following screen This page includes four buttons refresh Display the latest 20 log items save Save current log to flash clear Clear current log item download Download the current log to the local specified directory ...

Page 59: ...59 5 8 WIMAX Settings 5 8 1 Channel Settings After access MODEM setup page successfully please click WiMAX Channel Settings link to access the following screen Bandwidths Bandwidth lists can be selected ...

Page 60: ...l ID Frequency Frequency of the channel After finish the configuration click Submit button to take effect 5 8 2 WiMAX Authentication After access MODEM setup page successfully please click WiMAX WiMAX Authentication link to access the following screen 1 EAP TTLS MSCHAPv2 ...

Page 61: ...er to Confirm Enter user authentication password once again Anonymous Identity anonymous identity for EAP TTLS MSCHAPv2 After finishing the above configuration click Submit button to take effect CA Certificate File Click Browse button to select CA certificate file in local disk then click Update button to upload 2 EAP MD5 ...

Page 62: ... Default Password Default Password for EAP MD5 Re enter To Confirm Enter user authentication password once again Anonymous Identity Anonymous identity for EAP MD5 After finishing the related configuration click Submit button to take effect 3 EAP TLS ...

Page 63: ...guration click Submit button to take effect Device Private Key File Click Browse button to select device private key file in local disk then click Update button to upload Device Certificate File Click Browse button to select device certificate file in local disk then click Update button to upload CA Certificate File Click Browse button to select CA certificate file in local disk then click Update ...

Page 64: ...e contact with distributor or service provider Problem Check Point Indicator light After power on the MO DEM power LED is off 1 Make sure power adapter is original accessories 2 Power adapter correctly connect with MODEM and wall socket power After insert Ethernet cable the LAN indicator light is off 1 Make sure Ethernet cable correctly connect with computer HUB and MODEM 2 Confirm computer HUB is...

Page 65: ...t your computer is properly connected to the MODEM Please refer to chapter 4 2 If it still does not work please contact your service provider Can not access Internet 1 Please check your PC s settings and connection according to the above advices make sure that your PC can access MODEM setup page 2 If PC is configured correctly and only can access MODEM setup page please check your MODEM Detailed r...

Page 66: ...tly connect with MODEM If the call still fails please contact with your service provider Web page configuration lost after restart the MO DEM 1 Make sure you have clicked submit button after modify the configuration every time 2 If you click submit button but the problem still exist please contact with your service provider ...

Page 67: ...iewpoints within millions of computer IP Address 32 bit address Use to identify one computer in TCP IP LAN Use to connect some communication equipment computer MODEM and printer within one room school or other limited region MAC Address The Media Access Control MAC address is a unique number assigned by the manufacturer to any Ethernet networking device such as a network adapter that allows the ne...

Page 68: ...ransfer transmit and receive data SNTP Simple Network Time Protocol TCP IP Transmission Control Protocol Internet Protocol basic communication protocol of network communication but TCP IP defines one group of protocol not only include TCP and IP UDP User Data Protocol packet exchanging communication protocol in internet its default under layer protocol is IP provide simple protocol mechanism when ...

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