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Zte DWM-158 User Manual Download Page 37

 

37

Problem 
Description 

Possible Causes 

Possible Solution 

The modem is not properly 
connected. 

Exit the software 
and remove the 
modem as usual. 
Then insert it again. 

The SIM/USIM card is not 
properly inserted. 

Remove the card 
and reinsert it 
properly. Please 
refer to 2.2 
Hardware 
Installation. 

The position of the USB modem 
affects the signal reception. 

Adjust the angle 
and position of the 
USB modem or its 
proximity to other 
electronic devices. 

When the USB 
modem has been 
plugged in, the 
computer cannot 
find it. 

 

The installation programs of the 
USB modem have not been 
installed properly. 

Run the installation 
program first, then 
plug in the modem. 
Now install the 
drivers as normal in 
Windows. 

The modem Is not properly 
connected. 

Restart the 
computer, or 
remove and reinsert 
the modem again.   

The SIM/USIM card is not 
properly inserted. 

Reinsert the 
SIM/USIM card 
correctly. 

Summary of Contents for DWM-158

Page 1: ...1 HSPA USB Modem User Manual ...

Page 2: ...e 15 2 5 Hardware Uninstall 16 2 6 Software Uninstall 16 3 Functions Operation 19 3 1 Interface introduction 19 3 1 1 Main Interface 19 3 1 2 Description of Mini Icons 20 3 2 Connecting to the Internet 21 3 3 SMS 22 3 3 1 Check SMS 23 3 3 2 Create a new message 24 3 3 3 The SMS box operating guide 26 3 4 USB modembook 26 3 5 Settings 28 3 5 1 Connection settings 29 3 5 2 Selection settings 31 3 5 ...

Page 3: ...3 3 5 7 System settings 34 3 5 8 Update settings 34 3 6 Data record 35 3 7 MicroSD card 35 3 8 Help 35 4 FAQ 36 ...

Page 4: ...will help you break away from the limit of time and space and realize wireless communication at any moment everywhere 1 2 Warning and Notice To the owner The use of electronic transmitting devices is forbidden in aircraft at petrol stations and in hospitals Please observe and obey all warning signs and switch off your modem in these conditions Operating USB modem may interfere with medical devices...

Page 5: ...dard operating positions accepted by the FCC with the USB modem transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the USB modem while operating can be well below the maximum value This is because the USB modem is designed to operate at multiple power levels so as to use only th...

Page 6: ...ent generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipme...

Page 7: ...ice application management microSD card supported etc 1 6 Specification Interface Type USB 2 0 high speed Systems supported Supports most types of laptop and desktop PC Operating systems Windows XP Vista Windows 7 MAC OS Functions SMS service Data service Applications management support microSD card etc Network Standards HSPA HSUPA HSDPA UMTS EDGE GPRS GSM Frequency band HSDPA UMTS 2100MHz GSM GPR...

Page 8: ...8 Operation 10 60 Dimension 76 77mm 28 0mm 11 92mm Weight About 30g MicroSD Capability Up to 8G ...

Page 9: ... Modem Your SIM USIM card stores your service details USB modembook and text messages You can obtain it from a mobile USB modem service provider when you sign on as a subscriber To install SIM USIM card z Remove the back cover on the modem z Hold your SIM USIM card with the cut corner oriented as shown and then slide it into the card holder with the metal contacts facing the modem ...

Page 10: ... the card holder Pull out the card Replace the back cover 2 Install memory card You can use a compatible microSD card to save more data Only microSD card is supported by the modem and do not insert other memory card into the modem z Remove the back cover of the USB modem z Insert the microSD card into the holder until you hear a click Make sure that the memory card is orientated as shown in the fo...

Page 11: ...B modem have been connected properly z If you are using Windows XP Vista Windows 7 or Mac OS X system the installation program will start automatically after a few seconds 2 3 Software Installation If your laptop or destop PC supports automatic installation the following installation interface will appear on the screen a few seconds after your PC recognizes the new hardware If your PC doesn t supp...

Page 12: ...12 1 It is strongly recommended that you exit all other Windows programs before clicking on Next ...

Page 13: ...13 2 Select the folder that you want to install the software to You can select a different path by clicking Change 4 Click Next to start the installation of the MF668 Modem connection manager software ...

Page 14: ...14 5 The system shows the installation progress Wait a minute until the following screen appears ...

Page 15: ... installation steps above please contact your service provider or ZTE After the installation select Start Programs Join Air You can find Join Air and Uninstall There will be a shortcut icon on the desktop just as follows 2 4 Run the Application Software After the modem is correctly connected to the computer click Start Programs Join Air Join Air on the computer to run the application software ...

Page 16: ...se the software then remove the hardware following the procedures below 1 Click the close button 2 Click OK to close the software 3 Safely remove the USB modem 2 6 Software Uninstall 1 Close the application program before uninstall 2 Click Start Programs Join Air Uninstall on the PC 3 Click Yes to confirm the removal of the software 4 Make sure to remove the modem device from the computer before c...

Page 17: ...17 5 Click Finish to complete the uninstall of Join Air ...

Page 18: ...18 ...

Page 19: ...ation area Icons in this area show the system status and different kinds of tips Icon Explanation Indication of signal strength which is divided into 6 stages from none to the strongest Indication of current network type Roaming Packet switched Circuit switched Internet information area This area shows the name of the current service provider device condition and connection information Function bu...

Page 20: ...mation and network settings Help Enter connection manager software help Exit Close the software 3 1 2 Description of Mini Icons Click the minimize button and the software will minimize as an icon on the taskbar This will not influence data transfer or sending and receiving of SMS Double click the icon on the taskbar to restore the window Taskbar icons description The USB modem is ready to connect ...

Page 21: ... the help of MF668 USB Modem you can access the Internet and browse web pages while still be able to send and receive SMS Click the Connect button The system will search for available networks automatically You can click Cancel button to cancel connection When connected connection duration and data record will be shown in the Internet information area Then you can access the Internet and receive e...

Page 22: ... 3 SMS Note To make sure that the SMS can be used properly please setup the correct SMS center number Refer to section 3 5 4 Messages settings Click the SMS icon to switch to the SMS interface which shows the number of SMS in your PC LOCAL and U SIM card Click Inbox Sentbox Draftbox Important Deleted Report to enter relative interface ...

Page 23: ...fts can only be saved in PC not SIM USIM Important Save the important messages that you have moved from other folders Deleted Save the deleted messages Report Save the message reports 3 3 1 Check SMS When an incoming message is received a pop up dialog box will appear above the taskbar Click the Inbox button to check the new message ...

Page 24: ...he SMS window to view the messages in each folder Select a message to read its full content below the message list 3 3 2 Create a new message Click New to open a new dialog box and input the recipient s number and message content ...

Page 25: ...otal characters and the number of messages need to be sent are shown in the dialog box Click Send a prompt box will appear Click OK to send the short message If the message is sent successfully it will be saved in Sentbox automatically Otherwise it will be saved in Draftbox automatically Sending SMS while browsing the web If your network supports you can send short messages the same time surfing t...

Page 26: ...V or import SMS from CSV Save to Important Move the SMS to Important folder Revert Move the SMS from Important or Deleted folder back to other folders If you want to select several messages hold Ctrl or Shift key and left click on the items New messages can not be received when the U SIM card is full different USIM SIM cards have different capacities The system will indicate that the inbox is full...

Page 27: ...27 3 4 1 Creat a new contact 1 Click New to add a new contact 2 select contact type PC or SIM and input the information Then click OK ...

Page 28: ... contacts list 3 4 6 Other buttons Description If any contact is selected you can execute any of the following by clicking on the corresponding button View View the selected contact s information Move Change the location PC or SIM where selected contacts information is stored Right click on the contacts and you can create new contacts view edit copy and paste move delete export or import selected ...

Page 29: ...ration file Click Add button to add new connection information to the system According to the requirement there may be two modes for adding a new config Add RAS Config and Add NDIS Config Add RAS Config There are two parts of configuration information Common and Advance The Common information includes Config File APN and User name The Advance information includes DNS PDP server Authentication mode...

Page 30: ...s Config name APN IP Address User name and Password The Advance information includes Preferred DNS Alternate DNS Preferred NBNS Alternate NBNS and Authentication Please consult your network service provider for all above information The configuration information may vary as the service provider and network type differ ...

Page 31: ...Search button to search for available networks Select the proper network from the search results and click Apply to enter the network 3 5 3 Preference settings Automatic The system selects available network automatically UMTS HSPA Only The system will only select UMTS or HSPA networks GPRS EDGE Only The system will only select GPRS or EDGE networks ...

Page 32: ... for more information SMS validity Set the time limit for saving SMS in the network side This function needs network support You can select 12 hours A day A week or The longest period The default setting is the longest period permitted by the network Default save location of received SMS Select PC to save the received SMS in your PC select U SIM card to save it in SIM USIM card State report Enable...

Page 33: ...ou can set Network connect alert Network disconnect alert and SMS alert These alerts will sound on the PC side The audio file supports MP3 WAV MID and WMA formats Select Mute to mute corresponding alert 3 5 6 Security settings ...

Page 34: ... is enabled you need to enter the PIN code every time you start to use the modem 3 5 7 System settings Auto start when device is available The software will start automatically when the modem is inserted into the PC Auto connect Automatically connect to the Internet when the software is ready 3 5 8 Update settings You can set online update settings Click Update now to update immediately ...

Page 35: ...nd date To on top to view the record of data exchange in the given period Select a record and click Delete button to delete the record Click Clear to delete all the records in the list Note Data usage is approximate only please contact your operator for actual usage 3 7 MicroSD card When you use a microSD card in the modem the PC will display the MicroSD card as a removable disk You can use it fre...

Page 36: ...am please uninstall it first After the full installation the system doesn t install the driver program properly The system is not properly configured for auto run Please install the driver program manually The driver program can be found in the installation folder After the modem is plugged in the UI program doesn t run automatically The system configuration is Incorrect Please open the UI program...

Page 37: ... signal reception Adjust the angle and position of the USB modem or its proximity to other electronic devices When the USB modem has been plugged in the computer cannot find it The installation programs of the USB modem have not been installed properly Run the installation program first then plug in the modem Now install the drivers as normal in Windows The modem Is not properly connected Restart ...

Page 38: ...ge Move to an area with better signal The network is busy Try later The APN in the configuration file is incorrect Check the APN in the configuration file in the Connection settings The modem data is corrupted Local network access or the target server may be experiencing problems Retry data request The network type has been selected manually and is incorrect Reselect the network type according to ...

Page 39: ... to the new version or reinstall the IE browser The operating system is infected by viruses Use a professional anti virus software to check your computer and remove the viruses You have connected an APN which cannot connect to the Internet Check and correct the entry Consult your service provider if necessary ...

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