Zte DWM-158, User Manual, Page: 36 / 39

36
4 FAQ
When you meet the following problems in service, please refer to the following
answers to solve it. If the problems persist, please contact your retailer.
Problem
Description Possible Causes Possible Solution
The system can
not run the
installation
program
automatically. The system is not properly
configured for auto run. The device will
appear as a virtual
CD-ROM under “My
Computer”. Click on
the icon to start
installation. If you
have previously
installed a version
of the program,
please uninstall it
first.
After the full
installation, the
system doesn’t
install the driver
program properly. The system is not properly
configured for auto run. Please install the
driver program
manually. The
driver program can
be found in the
installation folder.
After the modem is
plugged in, the UI
program doesn’t
run automatically. The system configuration is
Incorrect. Please open the UI
program manually.
You can find it on
the desktop or in the
Programs menu.
After restarting the
computer, there is
no signal. You are in a place where there is
no available
GSM/GPRS/EDGE/UMTS/HSPA
+ network, such as underground
parking lot, tunnels and remote
rural areas. Try again in other
locations.