Zte cymbal Z-320 User Manual Download Page 82

Page: 82 / 99

Problem

Possible causes

Possible solution

Cannot turn
your phone
on

Battery power has been
depleted.

Recharge the phone‟s
battery.

micro-SIM
card error

micro-SIM card
malfunction or damage.

Take the micro-SIM card
to your service provider
for testing.

micro-SIM card inserted
improperly.

Insert the micro-SIM
card properly.

Debris on the micro-SIM
card contacts.

Use a soft, dry cloth to
clean the micro-SIM
card contacts.

Unable to
connect to
the network

micro-SIM card invalid. Contact your service

provider.

You are not within the
network‟s service area.

Check the service area
with your service
provider.

Poor signal.

Move to an open space,
or if you are inside a
building, move closer to
a window.

Summary of Contents for cymbal Z-320

Page 1: ...1 User Manual ...

Page 2: ...modifications on print errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or implied Please refer to For Your Safety to be sure to use your phone properly and safel...

Page 3: ...arks ZTE and the ZTE logos are trademarks of the ZTE Corporation Google and Android are trademarks of Google Inc The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license microSDHC logo is a trademark of the SD 3C LLC Other trademarks and trade names are the property of their respective owners Version No R1 0 Edition Tim...

Page 4: ...ting to Know Standby Mode 18 Personalizing 19 Changing the System Language 19 Setting the Date and Time 19 Changing Ringtone and Notification Sound 19 Turning On Off Key Tone 20 Adjusting Volumes 20 Switching to Silent Mode 21 Applying New Wallpapers 21 Changing Screen Brightness 22 Enabling Anti Theft 22 Protecting Your Phone With Screen Locks 23 Knowing the Basics 24 Monitoring the Phone Status ...

Page 5: ...ls 35 Working With the Call Log 36 Calling Your Contacts 37 Checking Voicemail 37 Using Options During a Call 38 Managing Multi party Calls 38 Adjusting Your Call Settings 40 Contacts 45 Checking Contact Details 45 Adding a New Contact 45 Setting Up Your Own Profile 46 Importing Exporting and Sharing Contacts 46 Working With Groups 48 Searching for a Contact 49 Editing Contacts 50 Messages 52 Open...

Page 6: ...Event 56 Changing Calendar Settings 56 MetroWEB 57 Opening the Browser 57 Changing Browser Settings 58 Camera 59 Capturing a Photo 59 Customizing Camera Settings 60 Recording a Video 61 Gallery 63 Opening Gallery 63 Working With Albums 63 Working With Pictures 64 Playing Videos 64 Music 65 Copying Music Files to Your Phone 65 Viewing Your Music Library 65 Playing Music 66 ...

Page 7: ...ng and Saving Channels 68 Listening to FM Radio 68 To turn off FM radio immediately 69 Sound Recorder 70 Recording a Voice Memo 70 Playing a Voice Memo 70 More Apps 71 Clock 71 Calculator 72 File Manager 73 Settings 74 Profiles 74 General Settings 74 Personal 78 Troubleshooting 79 For Your Safety 85 General Safety 85 Radio Frequency RF Energy 86 ...

Page 8: ...8 Hearing Aid Compatibility HAC regulations for Mobile phones 88 Distraction 90 Product Handling 90 Electrical Safety 94 CTIA Requirements 95 Radio Frequency Interference 96 Explosive Environments 98 ...

Page 9: ...9 Getting Started Getting to Know Your Phone External screen Headset jack Auxiliary microphone Speaker Back cover Camera Volume key up down ...

Page 10: ...10 Internal screen 4 way navigation and OK center key Camera key Send key Delete key Earpiece Charging micro USB jack Left soft key Recent apps key Right soft key Power end key Main microphone ...

Page 11: ... used applications Camera key Press to launch the Camera app Delete key Delete text before the cursor while editing text Power end key Press and hold to turn on or off airplane mode power off or restart the phone Press to end a call or cancel a call attempt Press to return to the home screen 4 way navigation and OK key From standby mode press up down left right to activate pre set functions Press ...

Page 12: ... SIM Card and the microSDHC card Switch off your phone before installing or replacing the battery or the micro SIM card 1 Insert your fingernail into the slot at the bottom left of the back cover and lift it up gently 2 Hold the micro SIM card with the cut corner oriented as shown and slip it into the card holder ...

Page 13: ...id damage to the phone do not use any other kind of SIM card or any non standard micro SIM card cut from a SIM card You can get a standard micro SIM card from your service provider This device uses a micro SIM card only ...

Page 14: ... microSDHC card to work normally or may store certain data on it Therefore it is recommended that you keep a microSDHC card installed and not remove or replace it randomly 4 Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment Gently push down on the battery until it clicks into place ...

Page 15: ...r for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible If the battery is low there will be a pop up message on the screen As you charge your phone the screen will tell you the exact battery level each time you wake up your phone WARNING Use only ZTE approved chargers and cables The use of unapproved accessories could damage your phone ...

Page 16: ...et If the phone is on you ll see a charging icon such as or appear on the status bar 3 Disconnect the charger when the battery is fully charged NOTE If the battery is extremely low you may be unable to power on the phone even when it is being charged In this case try again after charging the phone for at least 10 minutes Contact customer service if you still cannot power on the phone after prolong...

Page 17: ...n use Powering On Off Press and hold the Power end key to turn on your phone To turn it off press and hold the Power end key to open the options menu and then select Power off Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings you need to do some settings before using it Select the language you want to use and then press the Right...

Page 18: ...your phone the phone is in standby mode the standby mode is the starting point for your phone s applications functions and menus Status Notifications The function for the Right soft key The function for the Left soft key The function for the OK key ...

Page 19: ...eed Setting the Date and Time 1 From standby mode press the OK key and choose Settings 2 Select General settings Date time 3 Uncheck Automatic date time and Automatic time zone if you want to set the date time and time zone by yourself 4 Set the date time time zone and date time format Changing Ringtone and Notification Sound You can customize the default ringtone for incoming calls and the defaul...

Page 20: ...ft key for Save NOTE See the chapter Contacts Editing Contacts Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact Turning On Off Key Tone 1 From standby mode press the OK key 2 Select Settings Profiles General 3 Press the Left soft key for Edit 4 Press the OK key to turn on or off the switch next to Key tone Adjusting Volumes 1 From standby mode press the OK...

Page 21: ... one of the following methods Keep pressing the Volume Down key when no media application is active When the icon appears on the status bar the phone is set to silent mode with vibration When the icon appears on the status bar the phone is in silent mode From standby mode press the OK key Select Settings Profiles Silent only Vibrate only Applying New Wallpapers 1 From standby mode press the OK key...

Page 22: ...tolen and the antitheft feature is initiated by an authorized user You can remotely ring or lock your device erase everything on it 1 From standby mode press the OK key and choose Settings 2 Select Personal Security Anti Theft 3 Turn the Anti Theft switch on and follow the on screen prompts to finish the setup If you lose your phone you can use the trusted email to send the command Lock Alarm or F...

Page 23: ...hen it is enabled you need to enter a numeric PIN to unlock the phone 1 From standby mode press the OK key and choose Settings 2 Select Personal Security Screen lock 3 Select None or PIN Select None to disable the screen lock Select PIN to set a numeric PIN that you must enter to unlock your screen ...

Page 24: ...the right side Below are some of the icons you may see 4G LTE connected Signal strength 4G connected Mobile data in use 3G connected Airplane mode 2G connected Bluetooth on No signal Speaker on Vibration on Phone microphone off Silent mode no interruptions Alarm set Battery low Battery charging Battery partially drained Battery full ...

Page 25: ...tering Text You can enter text using the following input methods T12 abc T12 Abc T12 ABC abc Abc ABC and number input Current Text Mode When you are in a field that allows characters to be entered the text input mode indicator is shown in the upper of the display Changing the Input Mode Press and hold the key and select an input method T12 abc T12 Abc T12 ABC Mode The predictive text method is bas...

Page 26: ...he letter to the left of the cursor Press and hold the Delete key to delete all entered text to the left of the cursor abc Abc ABC Mode Press a number key 2 to 9 repeatedly until the required character is shown on the screen Press once to input the first letter on the keypad press twice quickly to input the second letter etc Press the 0 key to add a space 123 Mode When the input method icon is sho...

Page 27: ...lt input method and choose the settings for input methods Opening and Switching Apps Open an App 1 From standby mode press the OK key 2 Press the 4 way navigation key and the OK key to select and open the app Switch Between Recently Opened Apps 1 Press the Recent apps key A list of the names and thumbnails of apps you ve used recently opens If you ve been using more apps recently than can fit on t...

Page 28: ...s Network operators 3 Select Search networks to search for all available networks 4 Select a network in the network list to register manually You can also select Choose automatically to select preferred network automatically Control Mobile Data Use To enable or disable data access 1 From standby mode press the OK key 2 Select Settings General settings Mobile networks 3 Select Mobile Data to enable...

Page 29: ... Choose the type of network you prefer to connect to Set Access Point Names To connect to the Internet you can use the default Access Point Names APN And if you want to add a new APN please contact the service provider to get the necessary information 1 From standby mode press the OK key 2 Select Settings General settings Mobile networks Access Point Names 3 Press the Left soft key and choose New ...

Page 30: ...s The Bluetooth devices must be paired before the communication is performed Turn Bluetooth On Off 1 From standby mode press the OK key 2 Select Settings General settings Bluetooth 3 Press the OK key When Bluetooth is on the icon will appear in the status bar Change the Device Name 1 From standby mode press the OK key 2 Select Settings General settings Bluetooth 3 Turn on the Bluetooth if Bluetoot...

Page 31: ...me between the two devices and press the OK key for Pair Alternately enter a Bluetooth passkey and press the OK key for Pair Pairing is successfully completed when the other device accepts the connection or the same passkey is entered NOTE The Bluetooth passkey may be fixed for certain devices such as headsets and handsfree car kits You can try entering 0000 or 1234 the most common passkeys or ref...

Page 32: ...in the phone storage or microSDHC directory You can access them with the File Manager app Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music pictures and other files in both directions Your phone stores these files in internal storage or on a removable microSDHC card Connect Your Phone to a Computer via USB 1 Connect your phone to the P...

Page 33: ...hronize music files Disconnect Your Phone From the Computer To disconnect the phone from the computer simply unplug the USB cable when you re finished Erase the microSDHC Card 1 From standby mode press the OK key 2 Select Settings Device Storage 3 Scroll down and select Erase SD card OK ERASE SD CARD ERASE EVERYTHING CAUTION The formatting procedure erases all the data on the microSDHC card after ...

Page 34: ...ey to delete incorrect digits NOTE As you enter the phone number your phone searches for matching information in your contacts If you see the number and contact you want to call select it and press the Send key to place the call immediately 2 Press the Send key to call the number NOTE To make an international call press and hold the key to enter the plus symbol Next enter the country code followed...

Page 35: ...you receive a phone call open the flip when flip is close or press the OK key for Answer when flip is open NOTE To silence the ringer before answering the call press the Volume keys up or down Reject a Call When you receive a phone call close the flip or press the Right soft key for Decline to reject the call You can also press the Left soft key and choose Message reject to reject the call and sen...

Page 36: ...for more information about the call or press the Send key to call back Add a Call Log Number as a Contact 1 Open the call log 2 Select a number to view more call information 3 Press the Left soft key 4 To add the number to an existing contact select Update existing contact To add a new contact select Create new contact Take Other Actions on a Call Log Entry 1 Open the call log 2 Select a number to...

Page 37: ...NOTE You can search for a contact by inputting the contact name you want to search for at the bottom of the screen 3 Select a contact or number and press the Send key to call it Checking Voicemail If you have set the phone to divert calls to voicemail callers can leave voicemail messages when they cannot reach you Here s how to check the messages they left 1 From standby mode press and hold the 1 ...

Page 38: ...ress the Right soft key to mute or unmute your microphone Press the Left soft key for more call options You can hold or unhold the current call add another call or end the call WARNING Because of higher volume levels do not place the phone near your ear during speakerphone use Managing Multi party Calls When the call waiting and three way call features are available you can switch between two call...

Page 39: ...th this feature you can talk to two people at the same time 1 Enter a number with hard keyboard and press the Send key 2 Once you have established the connection press the Left soft key and choose Add call and then enter the second number This puts the first caller on hold 3 When you re connected to the second party press the Left soft key and choose Merge calls If one of the people you called han...

Page 40: ...re available Enable FDN Input the PIN2 code to enable the FDN feature Change PIN2 Change the PIN2 code for FDN access FDN list Manage the FDN list NOTE The PIN2 code is provided by your carrier Entering an incorrect PIN2 code more times than allowed can get your micro SIM card locked Contact the service provider for assistance Edit Quick Response to Rejected Callers 1 From standby mode press the O...

Page 41: ... Device Call settings TTY mode 2 Select one of the following options Consult your teletypewriter manufacturer s manual if necessary TTY Off Users who can hear and talk can disable TTY support TTY Full Users who cannot talk or hear may use this mode to send and receive text messages through a TTY device TTY HCO Users who can hear but cannot talk may use this mode to listen to conversation of the ot...

Page 42: ...e contact list 4 Press the OK key for OK Bar Certain Calls Call barring feature allows you to forbid certain types of calls from your phone 1 From standby mode press the OK key and choose Settings Device Call settings Carrier Setting Call Barring Settings 2 Set the restriction of specific types of calls from your phone Forward Incoming Calls Call forwarding feature allows you to forward your incom...

Page 43: ...call Or check Call waiting to get notified of incoming calls during a call NOTE Please contact the service provider to check whether the caller ID and call waiting features are available Open to Answer When you receive a call you can open the flip to answer the call 1 From standby mode press the OK key and choose Settings Device Call settings 2 Check Open to answer Close to end call During a call ...

Page 44: ... Call Timers Set Hearing Aids Your phone supports the Hearing Aid Compatibility HAC function When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone it will help you hear more clearly during the phone call 1 From standby mode press the OK key and choose Settings Device Call settings 2 Check Hearing aids to turn on hearing aid compatibility CAUTION D...

Page 45: ...soft key to access your contact list 2 Scroll through the list to view all your contacts 3 Select a contact to view its details Adding a New Contact 1 From standby mode press the Left soft key 2 Press the Left soft key and choose New contact NOTE If there are no contacts press the OK key to select CREATE A NEW CONTACT 3 Enter the information of the contact such as name phone numbers and so on 4 Pr...

Page 46: ...acts You can import export contacts from to your micro SIM or microSDHC card This is especially useful when you need to transfer contacts between different devices You can also quickly share your contacts using Bluetooth and Messages Import Contacts From the Storage 1 From standby mode press the Left soft key 2 Press the Left soft key and choose Import Export Import from storage 3 If prompted pres...

Page 47: ...t Contacts to the Storage 1 From standby mode press the Left soft key 2 Press the Left soft key and choose Import Export Export to storage 3 The phone will prompt you with the name of the vCard file Press the OK key to create the file on the storage Share Contacts 1 From standby mode press the Left soft key 2 Press the Left soft key and choose Multi Select 3 Select the contacts you want to share 4...

Page 48: ...elect the group and press the Left soft key and then choose Send Group message to select message recipients from the listed group members Set Up a New Group 1 From standby mode press the Left soft key 2 Select the contact groups tab 3 Press the Left soft key and choose Create group 4 Enter a group name 5 Select Add member and select the contacts you wish to be the group members 6 If necessary sele...

Page 49: ...The contacts in the group will not be deleted Edit a Group 1 From standby mode press the Left soft key 2 Select the contact groups tab 3 Select a group 4 Press the Left soft key and choose Edit group Searching for a Contact 1 From standby mode press the Left soft key 2 Scroll down to field at the bottom of the screen 3 Input the contact name you want to search for The contacts matched will be list...

Page 50: ... a special ringtone to a contact so you know who is calling when you hear the ringtone 1 From standby mode press the Left soft key 2 Select a contact you want to set a ringtone 3 Press the OK key for Edit 4 Select Default below RINGTONE 5 Select a ringtone you like and press the Left soft key for Save Delete Contacts 1 From standby mode press the Left soft key 2 Press the Left soft key and choose ...

Page 51: ...51 4 Press the Left soft key and choose Delete 5 Press the OK key to confirm ...

Page 52: ...d choose New message to write a new text or multimedia message Select an existing message thread to open the conversation you ve had with a certain number Sending a Message 1 From standby mode press the Right soft key 2 Press the Left soft key and choose New message 3 Enter the recipient s phone number s You can also press the OK key for Recipients to add recipients from Recent Calls Contacts or G...

Page 53: ...for a multimedia message Replying to a Message Messages you receive are appended to existing threads for the same number If the new message comes from a new number a new thread is created 1 On the Messaging screen select the thread that has the message you want to reply to 2 Enter your reply in the text box at the bottom You can press the Left soft key and choose Insert attach to attach a file to ...

Page 54: ...rward 2 Select the message 3 Select Forward in the menu that opens 4 Enter a recipient for the message and edit the content if you want 5 Press the OK key for Send to send the message Changing Message Settings Press the Left soft key and choose Settings in the Messaging screen to change Messages settings ...

Page 55: ...views press the Left soft key and choose View by and then select the view you prefer View Event Details In Agenda or Week view select an event to view its details In Month view select a day and then choose an event to view its details Creating an Event 1 In any Calendar view press the Left soft key and choose New event You can also select a spot in Week view to add an event to that time spot 2 Ent...

Page 56: ...View Event Details in this chapter 3 Do one of the following as you need To do Edit the event press the Left soft key and choose Edit Delete the event press the Left soft key and choose Delete Changing Calendar Settings To change Calendar settings open a Calendar view Week Month or Agenda and press the Left soft key and then choose Settings ...

Page 57: ...y your home page opens Browser also opens when you select a web link for example in a text message Open a Web Page or Search the Web 1 Press the OK key and choose MetroWEB 2 To visit a particular website press the Left soft key and select Type URL 3 Enter the web address and press the OK key for Select 4 To access your bookmarks press the Left soft key and select Bookmarks 5 Select a bookmark and ...

Page 58: ...gs You can configure a number of Browser settings to customize the way you browse the web including several that you can use to control your privacy To open the Browser settings screen press the Left soft key and choose Settings ...

Page 59: ...s Photos and videos are stored on the phone s memory card or in the phone s internal storage You can copy them to your computer or access them in the Gallery app Capturing a Photo 1 From standby mode press the Camera key 2 Line up your shot in the camera viewfinder ...

Page 60: ... exit 3 Press the OK key Customizing Camera Settings Before taking a photo you can press the Left soft key to open the following camera setting options Filter Set the filter White balance Select how the camera adjusts colors in different kinds of light to achieve the most natural looking colors for your shots or choose to allow the camera to adjust the white balance automatically Brightness Adjust...

Page 61: ...1 Settings Set the picture size video quality shutter tone photo auto review or store location Recording a Video 1 From standby mode press the OK key and choose Camcorder 2 Aim the camera at the subject ...

Page 62: ...between the camera and camcorder 3 Press the OK key to record a video 4 Press the Right navigation key to view pictures and videos you have taken 5 Press the Right soft key to exit 3 Press the OK key to start recording You can also press the Left soft key to pause or resume recording 4 Press the OK key to stop recording ...

Page 63: ...to view the pictures and videos it contains To share pictures or videos 1 Press the Left soft key and choose Multi select after you open an album to select a picture or a video 2 Select more items that you want to share 3 Press the Left soft key and choose Share 4 Select how you want to share the items To delete albums 1 Press the Left soft key and choose Multi select in the Albums view 2 Select m...

Page 64: ... detail or browse the album contents in a slideshow Press the OK key to view the picture in fullscreen Press the Right soft key to return to the album Playing Videos 1 Select an album in the gallery and then choose the thumbnail of a video 2 Press the OK key for Play to start playing ...

Page 65: ... need to copy or download audio files to your phone Copy From a Computer 1 Connect your phone and the computer with a USB cable 2 Select Media device MTP to browse the files in the phone storage and on the microSDHC card 3 Copy the music file from the PC and paste it to the phone storage or microSDHC card Receive via Bluetooth You can receive music files from other devices via Bluetooth See Receiv...

Page 66: ...the Left soft key and choose Now Playing and then the playback screen appears Press the OK key to pause and resume playback Press the Left Right navigation key to skip songs Managing Playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer Select a song press the Left soft key and choose Add to playlist to add it to ...

Page 67: ...jump to any part of the video You can also exit the video by pressing the Right soft key Managing Video Files To delete videos 1 Using the Up Down navigation key to select a video in the video library The video is highlighted 2 Press the Left soft key and choose Multi Select 3 Select a video to remove more videos select them 4 Press the Left soft key and choose Delete OK To share videos 1 Using th...

Page 68: ...e works as an antenna so always connect the headset when using the radio When you receive an incoming call while listening to the radio the radio will be turned off Scanning and Saving Channels The first time you plug in a wired headset and open FM Radio you phone scans for all available channels automatically To scan again press the Left soft key and choose Scan All previously saved channels will...

Page 69: ...69 To turn off FM radio immediately Press the Left soft key and choose Exit ...

Page 70: ...Press the OK key for Record to start recording You can press the OK key to pause or continue during the recording 3 Press the Left soft key for Stop to stop recording The memo is automatically saved Playing a Voice Memo To play any saved memo 1 Press the Left soft key and choose All Recordings to see all recordings 2 Select the title of a memo and press the OK key for Play to play it ...

Page 71: ...lect the tab in the Clock app 2 Select an existing alarm press the Left soft key and choose Edit to configure it or press the Left soft key and choose New alarm to create a new alarm 3 Set up the alarm options such as time alarm days repeat snooze and alarm ringtone 4 Press the Left soft key for Save to save and exit NOTE To enable or disable existing alarms directly just press the OK key ...

Page 72: ...watch and Countdown Select the or tab in the Clock app to use the stopwatch or the countdown timer Stopwatch allows you to record lap times 100 laps at most while countdown allows you to set a time and count down to zero Calculator Press the OK key and select Tools Calculator Modify your number with hard keyboard and the 4 way navigation key ...

Page 73: ...ly access all of your images videos audio clips and other types of files on your phone and on the memory card Press the OK key and select Tools File Manager Select to switch between the phone storage and memory card storage ...

Page 74: ... Mode set up ringtone and notification sound see Personalizing Changing Ringtone and Notification Sound and select system sounds refer to Turning On Off Key Tone General Settings Airplane Mode In the Settings select General settings Airplane mode All the phone s radios that transmit voice or data are turned off Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections See Connect...

Page 75: ...f time of inactivity before the screen turns off Keypad light Set the light of the keypad Font size Set the font size of the text on the screen Date Time Set date time time zone and how date and time are displayed You can also use network provided data Navigation Key Shortcuts Select to assign a navigation key as a shortcut to functions such as the Calendar Language Input Language Select a languag...

Page 76: ...ynthesizer using your current settings Default language status View the default language status Device Data Usage You can check how much data has been used during the time cycle you set set a mobile data limit and warning see what apps have been using mobile data or restrict background data for individual apps NOTE The data usage is measured by your phone Your carrier s data usage accounting may d...

Page 77: ...etween your phone and PC See Connecting to Your Computer via USB Call Settings Customize the settings for phone calls See Phone Calls Adjusting Your Call Settings Accessibility Configure accessibility plug ins on your phone such as using TalkBack for low vision users About Phone View phone status and legal information You can also upgrade your phone system from update packages copied to the storag...

Page 78: ...r deactivate the PIN lock to require PIN before accessing the micro SIM card Change SIM PIN Change the PIN used to access the micro SIM card Anti Theft Used to control the lost phone remotely It s different from PIN See Enabling Anti Theft Reset Factory data reset Reset your phone to factory default settings All your personal data from the phone s internal storage will be erased You can also erase...

Page 79: ...ak at your current location for example in a basement or near a tall building because wireless transmissions cannot effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after wait...

Page 80: ...k or phone line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Battery not charging The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher than 45 C Adjust the battery charging environment to avoid extremes of t...

Page 81: ...ted in an area where signaling is weak temporarily power off the phone The battery is depleted In high temperature environments battery life will be shortened Use a new battery If you are not able to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Change your locati...

Page 82: ...testing micro SIM card inserted improperly Insert the micro SIM card properly Debris on the micro SIM card contacts Use a soft dry cloth to clean the micro SIM card contacts Unable to connect to the network micro SIM card invalid Contact your service provider You are not within the network s service area Check the service area with your service provider Poor signal Move to an open space or if you ...

Page 83: ...l barring feature Go to Settings Device Call settings Carrier Settings Call Barring Settings and then select Deactive All You have activated the Fixed dial numbers feature Go to Settings Device Call settings Carrier Settings Fixed Dialing Numbers and disable it PIN Code blocked You have entered an incorrect PIN code three consecutive times Contact your service provider If the service provider prov...

Page 84: ... into the phonebook The phonebook s memory is already full Delete unnecessary data from the contacts Phone crashes reboots freeze or cannot be powered on Some third party software is not compatible with your phone Reset the phone to factory status Upgrade the phone software ...

Page 85: ... Your phone may produce a bright or flashing light Small parts may cause choking Don t dispose of your phone in fire Your phone can produce a loud sound To prevent possible hearing damage do not listen at high volume levels for long periods Avoid contact with anything magnetic Avoid extreme temperatures Keep away from pacemakers and other electronic medical devices Avoid contact with liquids Keep ...

Page 86: ... testing this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation and near the body with the separation of 10 mm Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum v...

Page 87: ...fcc gov oet ea fccid after searching on FCC ID SRQ Z320 For this device the highest reported SAR value for usage against the head is 0 75 W kg for usage near the body is 0 83 W kg While there may be differences between the SAR levels of various phones and at various positions they all meet the government requirements SAR compliance for body worn operation is based on a separation distance of 10 mm...

Page 88: ...hearing aids and cochlear implants users may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing...

Page 89: ...ange policies consult your service provider or phone retailer M Ratings Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled M4 is the better higher of the two ratings T Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Sw...

Page 90: ...n order to reduce the risk of an accident Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use You must always turn off your phone wherever the use of a phone is prohibited Use of your phone is subject to safety measures designed to protect users and their environment Always treat your phone and its accessories ...

Page 91: ...Do not paint your phone or its accessories Do not attempt to disassemble your phone or its accessories Only authorized personnel can do so Do not expose or use your phone or its accessories in a environment with or that can reach extreme temperatures minimum 5 and maximum 50 degrees Celsius Do not place your phone inside or near heating equipments or high pressure containers such as water heaters ...

Page 92: ...y cause an injury or may become detached and create a choking hazard Demagnetization To avoid the risk of demagnetization do not allow electronic devices or magnetic media to be close to your phone for a long time Electrostatic Discharge ESD Do not touch the micro SIM card s metal connectors Antenna Do not touch the antenna unnecessarily Normal Use Position When placing or receiving a phone call h...

Page 93: ...had one before when exposed to flashing lights or light patterns such as when playing games or watching video If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury RSI when texting or playing games with your phone Do not grip the phone too tightly Press the bu...

Page 94: ...mage your hearing Turn down the volume before using headphones Bluetooth stereo headsets or other audio devices Phone Heating Your phone may become warm during charging and during normal use Electrical Safety Accessories Use only approved accessories Do not connect with incompatible products or accessories Take care not to touch or allow metal objects such as coins or key rings to contact or short...

Page 95: ... be checked at an authorized service center CTIA Requirements Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard Only use the battery for the system for which it is specified Only use the battery with a charging system...

Page 96: ...n should be supervised Avoid dropping the phone or battery If the phone or battery is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard The phone shall only be connected to CTIA certified adapters products that bear the USB IF logo or products that have completed the USB I...

Page 97: ...s nearby The level of interference will depend on the type of hearing device and the distance from the interference source Increasing the separation between them may reduce the interference You may also consult your hearing aid manufacturer to discuss alternatives Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the o...

Page 98: ...le manufacturers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres obey all posted signs to turn off wireless devices such as your phone or other radio equipment Areas with potentially explosive atmosphere...

Page 99: ...lasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas posted power off two way radios or electronic devices to avoid interfering with blasting operations ...

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