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11 Troubleshooting
If your phone appears following phenomenon in the process of
application, please read following relative information at first. If the
problems still can not be solved, please contact with the distributor or
service provider.
Problem Check
Point
When switching on the phone, it
prompts “Enter PIN”.
Please input your PIN Code which
offered with UIM Card together. If
you have changed PIN code,
please input new PIN Code. You
can also set PIN code
deactivated, see “7.4 Security
Setting”.
When switching on the phone, it
prompts “Insert card and restart
phone”.
Please check whether valid UIM
card is inserted or not.
No key beep on pressing keys.
Please check the setting of Key
Beep in
Setting
.
When there is an incoming call,
the prompt ringer not rings.
Please check the setting of sound
Alert Type and ringer Volume in
Setting
.