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Troubleshooting Solution
How do I check
the software
version?
Settings > About phone > Build number
How do I reset to
factory defaults?
Settings > Backup & reset > Factory data
reset
How do I check
the SMS service
centre number?
Messages > Options > Settings
How do I configure
the MMS
Settings?
Messages > Options > Settings
How do I configure
Email settings?
Apps > Email, or Menu > Settings >
Accounts
How do I copy
Contacts to or
from my SIM card?
Contacts > Options > Import/Export >
Follow the directions on screen
How do I select
Network mode?
Settings > More > Mobile Networks >
Preferred network type