Zte AT&T Maven 3 User Manual Download Page 127

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125

Problem

Possible causes

Possible solution

Cannot

turn your

phone on

Battery power has been

depleted.

Recharge the phone’s battery.

Nano-SIM

card error

The nano-SIM card has

malfunctioned or is damaged.

Take the nano-SIM card to your

service provider for testing.

The nano-SIM card is inserted

improperly.

Insert the nano-SIM card

properly.

Debris is on the nano-SIM card

contacts.

Use a soft, dry cloth to clean

the nano-SIM card contacts.

Unable to

connect to

the network

The nano-SIM card is invalid.

Contact your service provider.

You are not within the

network’s service area.

Check the service area with

your service provider.

Poor signal.

Move to an open space, or if

you are inside a building, move

closer to a window.

Cannot

make

outgoing

calls

You have activated the Fixed

Dialing Numbers feature.

Disable this feature.

See Phone Calls – Adjusting

Your Call Settings – Using Fixed

Dialing Numbers.

PIN Code

blocked

You have entered an incorrect

PIN code three consecutive

times.

Contact your service provider.

Phone

crashes,

reboots,

freezes, or

cannot be

powered on

Some third-party software

is not compatible with your

phone.

Reset the phone to factory

status.
Uninstall the software that may

be causing the problem.
Upgrade the phone software.

TROUBLESHOOTING

Summary of Contents for AT&T Maven 3

Page 1: ...User Guide ...

Page 2: ...modifications on print errors or update specifications without prior notice ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software Images and screenshots used in this manual may differ from the actual product Content in this manual may differ from the actual product or software microSDHC logo is a trademark of SD 3C LLC The Blu...

Page 3: ...Keys 10 Using the Touch Screen 10 Getting to Know Your Phone 12 Key Functions 13 Getting to Know the Home Screen 14 Personalizing 16 Changing the System Language 16 Setting the Date and Time 16 Changing the Ringtone and Notification Sound 17 Turning System Sounds On Off 17 Adjusting Volumes 18 Switching to Silent or Vibration Mode 18 Using Do Not Disturb Mode 19 Applying New Wallpapers 20 Setting ...

Page 4: ...ts 30 Organizing With Folders 31 Rearranging the Primary Shortcuts 31 Entering Text 31 Editing Text 39 Opening and Switching Apps 39 Connecting to Networks and Devices 41 Connecting to Mobile Networks 41 Connecting to Wi Fi 42 Using Wi Fi Direct 45 Connecting to Bluetooth Devices 46 Connecting to Your Computer via USB 48 Using the microSDHC Card as Portable Storage 50 Sharing Your Mobile Data Conn...

Page 5: ...Checking Contact Details 66 Adding a New Contact 66 Setting Up Your Own Profile 67 Importing Exporting and Sharing Contacts 67 Working With Favorite Contacts 68 Working With Groups 69 Searching for a Contact 70 Editing Contacts 71 Accounts 73 Adding or Removing Accounts 73 Configuring Account Sync 74 Email 76 Setting Up the First Email Account 76 Writing and Sending an Email 76 Checking Your Email...

Page 6: ... 82 Replying to a Message 84 Deleting Messages or Threads 84 Forwarding a Message 85 Changing Message Settings 85 Calendar 86 Viewing Your Calendars and Events 86 Creating an Event 87 Editing Deleting or Sharing an Event 88 Changing Calendar Settings 88 Searching an Event 88 Browser 89 Opening the Browser 89 Downloading Files 90 Changing Browser Settings 90 Camera 91 Capturing a Photo 91 Using Man...

Page 7: ...r Music Library 99 Setting a Song as the Default Ringtone 99 Playing Music 100 Managing Playlists 101 Video Player 102 Opening the Video Library 102 Playing and Controlling Videos 102 Managing Video Files 103 More Apps 105 Calculator 105 Clock 105 Downloads 106 File Manager 106 Sound Recorder 107 Google Apps 108 Settings 110 Wireless Networks 110 Device 112 ...

Page 8: ...ation SAR 127 FCC Regulations 128 Hearing Aid Compatibility HAC regulations for Mobile Phones 129 Distraction 131 Product Handling 132 Electrical Safety 135 CTIA Requirements 136 Radio Frequency Interference 137 Explosive Environments 139 Warranty 140 LIMITED WARRANTY 141 How to Get Warranty Service 142 Other Warranty Programs 142 Specifications 143 ...

Page 9: ...d nano SIM card from your service provider 1 With the phone powered off remove the back cover via the notch at the bottom corner of the phone and then remove the battery via the notch below it 2 Insert the nano SIM card with the cut corner first and the gold colored contacts facing down into the slot above the battery compartment 3 Insert the microSDHC card sold separately with the gold colored co...

Page 10: ...to the charging port 2 Connect the charger to a standard AC wall outlet If the phone is on you ll see a charging icon such as or appear in the Status Bar 3 Disconnect the charger when the battery is fully charged Note If the battery is extremely low you may be unable to power on the phone even when it is being charged In this case try again after charging the phone for at least 20 minutes Contact ...

Page 11: ...ptions menu Tap Power off Note If the phone freezes or takes too long to respond press and hold the Power key for about 10 seconds to restart the phone Setting Up Your Phone for the First Time When you first power on your phone after you purchase it or reset it to factory settings see Settings Personal Backup Reset you will need to set it up before using it Tap the language field to select a langu...

Page 12: ...ceive messages and calls while the phone screen is off Unlocking the Screen and Keys 1 Press the Power key to turn the screen on 2 Press and hold a blank area of the screen or to wake the phone or Press and hold to use Google voice command Press and hold to open the front camera Double tap a notification to open the related app Note If you have set an unlock pattern PIN or password for your phone ...

Page 13: ...ot release your finger until you have reached the target position Pinch In some apps such as Maps and Browser you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in Rotate the Screen For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways Not...

Page 14: ...12 Getting to Know Your Phone GETTING STARTED Back key Charging micro USB port Home key Indicator light Recent apps key Touch screen Volume key Front camera Power key Proximity and light sensor Earpiece ...

Page 15: ...ss and hold to access the Google app Recent apps key Press to see recently used applications Double tap to switch to the most recent application Press and hold to activate split screen mode see Knowing the Basics Opening and Switching Apps Using Two Apps in Split Screen Mode Back key Press to go to the previous screen Volume key Press or hold either end of the key to turn the volume up or down GET...

Page 16: ...olders widgets and more Extending the Home Screen Your home screen is extendable providing more space for shortcuts widgets and more Simply swipe your finger to the left or right to see the extended home screen panels You can also add or remove home screen panels or adjust their order GETTING STARTED Status and notification bar Wallpaper Folder Primary shortcuts Shortcut Widgets ...

Page 17: ...Home 2 Swipe left or right to view the home screen thumbnails Tap on the top right corner of a thumbnail 3 Tap OK The items on the panel will also be removed Note There must be at least three home screen panels Moving a Home Screen Panel 1 Press and hold an empty area of the home screen and then tap Home 2 Swipe left or right to view the home screen thumbnails Press and hold a thumbnail and drag i...

Page 18: ...ngs Date time 2 Set the date time time zone and time format To adjust the date and time automatically tap to turn on Automatic date time To adjust the date and time manually tap to turn off Automatic date time and tap Set date Set time to change the date and time To adjust the time zone automatically tap to turn on Automatic time zone To adjust the time zone manually tap to turn off Automatic time...

Page 19: ...ap OK Notes Many applications have their own notification sound settings See Contacts Editing Contacts Setting a Ringtone for a Contact for how to assign a special ringtone to an individual contact When selecting ringtones or sounds tap the Music or Recording tab to select an audio file saved on the phone or the memory card Turning System Sounds On Off 1 From the home screen tap Settings Sound Oth...

Page 20: ...e key and tap Drag the Ringtone slider to the far left to put the phone in vibration mode Press the lower end of the Volume key while in vibration mode to put the phone in silent mode From the home screen tap Settings Sound Notification mode and select Vibrate or Mute to put the phone in vibration or silent mode With two fingers swipe down from the top of the screen to open the Quick Settings menu...

Page 21: ...ly 3 Set the detailed settings If you have selected Scheduled tap Days Start time and End time to specify the time periods during which Do not disturb mode is on Tap Disturb rules to choose whether or not to allow certain notifications Priority only Only notifications you have marked as priority are allowed Alarms only Only alarms are allowed Total silence No notifications are allowed If you have ...

Page 22: ...Press and hold an empty area of the home screen 2 Tap Wallpapers 3 Tap Lock screen or Home screen to select where the new wallpaper will be applied 4 Swipe left or right on the wallpaper panel to select a wallpaper or tap PHOTOS or LIVE WALLPAPER to choose the image or animation you want to use as the wallpaper Note Alternatively from the home screen you can tap Settings Display Wallpaper to pick ...

Page 23: ...ey to return to the home screen with the currently selected effect enabled Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock To wake and unlock the phone s screen and keys when a screen lock is enabled you must press and hold an area on the the screen and then draw a pattern or enter a numeric PIN or a password 1 From the home screen tap Settings Security...

Page 24: ...counts application data music and other media downloaded information and so on If you do you must draw an unlock pattern or enter a numeric PIN or a password each time you power on your phone Warning Encryption is irreversible The only way to revert to an unencrypted phone is to perform a factory data reset which erases all your data Encryption provides additional protection in case your phone is ...

Page 25: ...ge your mind about encrypting your phone press the Back key Warning If you interrupt the encryption process you will lose your data 3 Tap ENCRYPT PHONE 4 Draw your screen lock pattern or enter your PIN or password 5 Tap ENCRYPT PHONE again The encryption process will begin Encryption can take an hour or more during which time your phone may restart several times and MUST NOT be interrupted 6 When ...

Page 26: ...the screen tap the switch to turn on Ask for unlock pattern PIN password before unpinning Pinning a Screen 1 Ensure that screen pinning is turned on 2 Open the app you want to keep in view 3 Press the Recent apps key 4 If there are many app tabs swipe up to find on the front most tab 5 Tap GOT IT Unpinning the Screen To unpin the screen and return to normal use press and hold the Back key If you h...

Page 27: ... the icons you may see Indicator What it means No signal Signal strength No nano SIM card installed Airplane mode Bluetooth on Connected to a Wi Fi network Wi Fi in use Speakerphone on Phone microphone off Indicator What it means 4G LTE connected Silent mode Vibration mode Do not disturb mode Battery low Battery full Battery charging Alarm set GPS on KNOWING THE BASICS ...

Page 28: ... Sending data USB connected USB tethering on Wired headset connected Indicator What it means New SMS New Email message s New Gmail message s Missed call Call in progress Call on hold Song playing Opening Closing the Notification Panel Notifications report the arrival of new messages calendar events and alarms as well as ongoing events such as when music is playing You can open the Notification Pan...

Page 29: ...swipe two fingers vertically or pinch zoom to expand or collapse certain notifications To remove a notification swipe it left or right To remove all notifications tap CLEAR ALL at the end of the list of notifications To manage notifications you have received press and hold a notification You can then tap Block all notifications DONE to hide future notifications from this app or tap MORE SETTINGS t...

Page 30: ...cting to Wi Fi Bluetooth Tap to turn Bluetooth on or off Press and hold to access the Bluetooth menu See Connecting to Networks and Devices Connecting to Bluetooth Devices Sound Vibrate Silent Tap to switch between sound vibration and silent mode See Personalizing Switching to Silent or Vibration Mode Location Tap to turn location services on or off Press and hold to access the Location menu See S...

Page 31: ...alizing Using Do Not Disturb Mode Sync Tap to turn auto syncing of accounts data on or off Press and hold to access the Accounts menu See Accounts or Settings Personal Accounts Data Saver Tap to turn Data Saver mode on or off Press and hold to open the Data usage menu See Settings Wireless Networks Data Usage Invert colors Tap to turn the Color inversion feature on or off Press and hold to open th...

Page 32: ...dget or an app icon to the right edge of the screen to create a new home screen panel Moving Shortcuts and Widgets 1 Press and hold a shortcut or widget on the home screen 2 Drag it to the place you need Removing Shortcuts and Widgets 1 Press and hold a shortcut or widget on the home screen 2 Drag it to to remove it Adjusting Widget Size 1 Press and hold a widget on the home screen and then releas...

Page 33: ...older before releasing it Notes To rename a folder tap the folder and then tap the name field To delete a folder drag it to Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area at the bottom of all home screens You can keep up to four items in addition to Apps in the primary shortcuts area Drag shortcuts or folders in or out of the area to rearrange the ...

Page 34: ...r keyboard Turn the phone sideways and the keyboard will change from portrait to landscape The landscape keyboard is not supported in all applications Tap the alphabetic keys to enter letters Press and hold some specific keys to enter associated accented letters or numbers For example to enter È press and hold and the available accented letters and number 3 appear Then slide to choose È As you ent...

Page 35: ...nd hold and slide to to enable one handed mode Tap to switch to the left hand or right hand keyboard respectively Tap to switch back to the full sized keyboard Gesture Typing The Google Keyboard supports the gesture typing feature Use this feature to input a word by sliding from letter to letter on the keyboard To enable and use gesture typing 1 Press and hold on the Google Keyboard and then tap G...

Page 36: ... mobile or Wi Fi network to use it 1 Access Google voice typing While using the Google Keyboard tap While entering text with any keyboard swipe down from the top of the screen to open the Notification Panel and tap Change keyboard Google voice typing 2 When you see the microphone image speak what you want to type You can tap underlined words to select an alternative 3 Tap to delete recently entere...

Page 37: ...offers an input experience similar to a computer keyboard The alphabetic keys Tap the keys to enter letters You can also press and hold a key and slide to choose more characters The shift key Tap to use uppercase Double tap to lock uppercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Word prediction Press and hold or an...

Page 38: ...ayout The PHONEPAD layout is similar to a phone pad If word protection is disabled tap an alphabetic key repeatedly until the desired letter or number appears You can also press and hold the key and slide left or right to choose the letter or number you need If word prediction is enabled just tap the keys once and choose the right word The T Layout If word prediction is disabled tap to enter the l...

Page 39: ...nd tap inside a text field to open the keyboard and then tap FULL to switch to the FULL layout 3 Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word Notes Curve Word gesture is only available in the FULL layout Tap to type when you want to If you want to enter a single letter simply tap the key once Lift your finger ...

Page 40: ...en the keyboard and then tap FULL to switch to the FULL layout 3 Tap or use Curve Word gesture to enter the first word As the first word appears on the text field candidate words appear on the keyboard for you to choose from as the following word 4 Drag the correct candidate word to the space key to add the word to the text field Notes If no candidate word is correct type the word as you normally ...

Page 41: ...then tap CUT or COPY to cut or copy the text to the clipboard Replace text with the clipboard text Select the text you want to replace and then tap PASTE Insert clipboard text in the text field Tap the tab below the cursor and then tap PASTE Share text Select the text you want to share tap SHARE or SHARE and select a method Search the text with Google search Select the text you want to search and ...

Page 42: ... Note Not all apps support split screen mode Method One 1 Press the Recent apps key to view your recently used apps 2 Press and hold the tab of the first app you want to use and then drag it to Drag here to use split screen 3 If the second app you want to use is in the recent apps list tap its tab If not from the home screen tap to find and open the app you need Method Two 1 Open the first app you...

Page 43: ...onal Data Roaming 2 Slide the Mobile Data switch to enable or disable roaming Note Data roaming may incur significant roaming charges Setting Access Point Names You can use the default Access Point Names APNs to connect to the Internet To add a new APN you may need to contact your service provider for the required information 1 From the home screen tap Settings Mobile networks Access Point Names 2...

Page 44: ...Wi Fi Wi Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet depending on the Wi Fi router and your surroundings Turning Wi Fi On and Connecting to a Wi Fi Network 1 From the home screen tap Settings Wi Fi 2 Slide the switch to the On position to turn on Wi Fi 3 Tap a network name to connect to it 4 If the network is secured enter the password and...

Page 45: ...ls from the network s administrator 1 From the home screen tap Settings Wi Fi 2 Slide the switch to the On position 3 Tap Add network 4 Enter the network SSID name If necessary enter security or other network configuration details 5 Tap SAVE Forgetting a Wi Fi Network You can make your phone forget the details of a Wi Fi network that you ve connected to previously for example if you don t want the...

Page 46: ...he access point will recognize your phone and add it to the network Method Two PIN 1 From the home screen tap Settings Wi Fi 2 Slide the switch to the On position 3 Tap Advanced WPS Pin Entry 4 The WPS PIN displays on the screen Enter the PIN into the access point s setup page After entering the PIN your phone automatically finds the access point and configures the connection Note For detailed inf...

Page 47: ... the Wi Fi Direct feature See Connecting to Networks and Devices Using Wi Fi Direct WPS Push Button Connect to a WPS network via the push button method WPS Pin Entry Connect to a WPS network via the phone PIN method Connect to AT T Wi Fi spot Slide the switch to enable or disable automatic connection to an AT T Wi Fi spot when one is available Using Wi Fi Direct Wi Fi Direct allows Wi Fi devices t...

Page 48: ...ect the option for sharing via Wi Fi Direct The method may vary by application and data type 3 Tap a device the phone has connected with Connecting to Bluetooth Devices Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet The Bluetooth devices must be paired before the...

Page 49: ... with 4 Confirm that the Bluetooth passkeys are the same between the two devices and tap PAIR Alternatively enter a Bluetooth passkey and tap PAIR Pairing is successfully completed when the other device accepts the connection or the same passkey is entered Note The Bluetooth passkey may be fixed for certain devices such as headsets and hands free car kits You can try entering 0000 or 1234 the most...

Page 50: ...g Data via Bluetooth 1 Turn Bluetooth on before trying to receive data via Bluetooth 2 Tap ACCEPT when the file sharing prompt appears or swipe down on the Status Bar and tap ACCEPT Depending on your storage setting and whether a microSDHC card is installed received files are stored automatically in a dedicated folder Bluetooth for instance in the phone storage or microSDHC directory You can acces...

Page 51: ...dows Media Player 11 or later version when you use Media device MTP for the first time Camera PTP Transfer photos using camera software Note To make your phone connect to the computer automatically using the selected connection type check Don t ask me again Connecting With Windows Media Player You can sync music with your phone and your computer installed with Windows Media Player 1 Connect your p...

Page 52: ...ou should unmount it first 1 From the home screen tap Settings Storage 2 Tap next to the card name in the Portable storage section 3 When the screen prompts that the card is safely ejected you can remove it from the phone Erasing and Formatting the microSDHC Card 1 From the home screen tap Settings Storage 2 Tap the card name in the Portable storage section 3 Tap Format ERASE FORMAT DONE Caution T...

Page 53: ...te To stop sharing your data connection tap USB tethering again or disconnect the USB cable Sharing Your Mobile Data Connection via Bluetooth If your computer can obtain an Internet connection via Bluetooth you can configure your phone to share its mobile data connection with your computer 1 Pair your phone with your computer via Bluetooth 2 Configure your computer to obtain its network connection...

Page 54: ...the On position If Wi Fi was on tap OK to turn it off After a moment the phone starts broadcasting its Wi Fi network name SSID 3 On another device locate your phone via Wi Fi and connect with it to start using the phone s mobile data Note To stop sharing your data connection slide the switch to the Off position Setting Up Your Wi Fi Hotspot You can change the name of your phone s Wi Fi network SSI...

Page 55: ...s that can connect to the hotspot simultaneously Sleep policy Set hotspot sleep policy and notification Connecting to Virtual Private Networks Virtual private networks VPNs allow you to connect to the resources inside a secured local network VPNs are commonly deployed by corporations schools and other institutions to let people access local network resources when not on campus or when connected to...

Page 56: ...t on the VPN screen Connecting to a VPN 1 From the home screen tap Settings More VPN 2 Tap the VPN that you want to connect to 3 When prompted enter any requested credentials and tap CONNECT Modifying a VPN 1 From the home screen tap Settings More VPN 2 Tap next to the VPN that you want to modify 3 Edit the VPN settings and tap SAVE CONNECTING TO NETWORKS AND DEVICES ...

Page 57: ...matching information in your contacts If you see the number and contact you want to call tap it to place the call immediately 3 Tap below the keypad to dial You can also tap the search box at the top of the Phone app screen and enter the phone number or contact name you want to call Tap the matching contact or Call number to place the call Notes To make an international call press and hold the 0 k...

Page 58: ...ive tap If the phone screen is locked slide down to Note To silence the ringer before answering the call press the Volume key or the Power key Rejecting a Call To reject an incoming call If the phone screen is active tap If the phone screen is locked slide up to You can also reject the call and select a preset text message or write one to send to the caller If the phone screen is active tap If the...

Page 59: ... number Note You can tap View full call history to see more entries and then tap or to filter the records by call type Taking Other Actions on a Call History Entry Open the call history and tap a listing Tap to create a new contact with the number Tap to add the number to an existing contact Tap to send a text message to the number Tap to view more information Note You can tap View full call histo...

Page 60: ...mail for how to set your voicemail service For detailed information please contact your service provider Using Options During a Call During a call you will see a number of on screen options Tap an option to select it Tap to put the call on hold Tap to make another call separately from the first call which is put on hold Tap to go to Contacts Tap to open the dialpad when you need to enter a code fo...

Page 61: ...in additional charges Please contact your service provider for more information Switching Between Current Calls When you re on a call and another call comes in your phone screen informs you and displays the caller ID To respond to an incoming call while you re on a call Tap to answer the call This places the first caller on hold and answers the second caller Tap to answer the call This ends the fi...

Page 62: ...r stay connected If you initiated the call and are the first to hang up all callers are disconnected Adjusting Your Call Settings Setting Contact Display Options You can set the order of the contacts displayed in the CONTACTS tab of the Phone app 1 From the home screen tap in the top search field Settings Display options 2 Tap Sort by or Name format to set the order of the contacts and the format ...

Page 63: ...tion you want to configure Check Power button ends call to enable ending calls by pressing the Power key Check Vibrate when call is answered to enable vibration when a call is answered Setting Speed Dials You can press and hold the 1 9 keys from the dialpad to call the corresponding speed dial number The 1 key is reserved to speed dial your voicemail To assign a speed dial key 1 From the home scre...

Page 64: ... voicemails Check Vibrate to enable vibration for notification Using Fixed Dialing Numbers The Fixed Dialing Numbers FDN feature allows you to restrict outgoing calls to a limited set of phone numbers 1 From the home screen tap Settings Call settings 2 Tap Fixed Dialing Numbers and set the following options Enable FDN Input the PIN2 code to enable the FDN feature Change PIN2 Change the PIN2 code f...

Page 65: ... allows you to get notified of incoming calls during a call 1 From the home screen tap Settings Call settings Call waiting 2 Check Call waiting to enable this feature Note Please contact your service provider to check whether the Call waiting feature is available Additional Settings 1 From the home screen tap Settings Call settings Additional settings 2 Tap Caller ID to choose whether your number ...

Page 66: ...Y mode for your phone to work with a TTY device or turn TTY off 1 From the home screen tap Settings Accessibility TTY mode 2 Select one of the following options Consult your TTY device manufacturer s manual if necessary TTY Off Users who can hear and talk can disable TTY support TTY Full Users who cannot talk or hear may use this mode to send and receive text messages through a TTY device TTY HCO ...

Page 67: ... it will help you hear more clearly during phone calls 1 From the home screen tap Settings Accessibility 2 Check Hearing aids to turn on hearing aid compatibility CAUTION Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing PHONE CALLS ...

Page 68: ...een tap CONTACTS 2 Scroll through the list to view all your contacts 3 Tap a contact to view its details Note There is a slider on the right side of the screen Drag the slider up or down to the initial letter you need Adding a New Contact 1 From the home screen tap CONTACTS 2 Tap to add a new contact 3 If you have added accounts that support contact syncing you can tap Saving to to choose where to...

Page 69: ...age or a microSDHC card This is especially useful when you need to transfer contacts between different devices You can also quickly share your contacts using Bluetooth Wi Fi Direct Email Gmail or Messaging Importing Contacts From the Nano SIM Card 1 From the home screen tap 2 Tap Import Export Import from SIM card 3 Check the contacts you want to import and then tap 4 If you have added contact acc...

Page 70: ...the microSDHC Card or Phone Storage 1 From the home screen tap 2 Tap Import Export Export to storage 3 The phone will prompt you with the name of the vCard Tap OK to create the file Sharing Contacts 1 From the home screen tap CONTACTS 2 Tap Multi select 3 Tap to select the contacts you want to share and then tap 4 Choose how you want to share the contacts Options depend on the applications and ser...

Page 71: ...through the list to view the preset groups and any groups you have created 3 Tap a group to view its members Note To send a message or an email to all or some of a group s members you can tap beside the group s name in the list Setting Up a New Group 1 From the home screen tap GROUPS 2 Tap to create a new group 3 If you have added contact accounts other than the phone tap to choose an account for ...

Page 72: ... a Group 1 From the home screen tap GROUPS 2 Tap a group You can add or remove group members rename the group and make other changes To add members tap tap to select contacts you want to add and tap To remove members tap Multi select tap to select members you want to remove and tap OK To make other changes tap Edit group change the name or ringtones and tap Searching for a Contact 1 From the home ...

Page 73: ...you want to set a ringtone for and then tap 3 Tap More Fields Default ringtone 4 Select a ringtone you like and tap OK 5 Tap Deleting Contacts 1 From the home screen tap CONTACTS 2 Tap Multi select 3 Tap to select the contacts you want to remove 4 Tap OK Linking Contacts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all th...

Page 74: ...nd contact is no longer displayed in the contacts list You can repeat these steps to link another contact to the main contact Separating Contact Information If contact information from different sources was linked in error you can separate the information back into individual contacts on your phone 1 From the home screen tap CONTACTS 2 Tap a contact you want to separate 3 Tap Unlink 4 Tap UNLINK t...

Page 75: ...rmation about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the Accounts menu in Settings Removing an Account Removing an account will delete it and all information associated with it such as emails and contacts fro...

Page 76: ...nced with each other When automatic sync is turned off you need to sync manually to collect emails updates or other recent information Note You can also turn auto sync on or off in the Quick Settings menu see Knowing the Basics Managing Notifications Using Quick Settings Syncing Manually When auto sync is turned off you can sync account data manually 1 From the home screen tap Settings Accounts 2 ...

Page 77: ...nc settings screen appears showing a list of information the account can sync 3 When auto sync is enabled tap items to turn syncing on or off as you need Items with syncing turned on will be kept in sync automatically When auto sync is disabled tap an item in the list to sync that type of information between the phone and the web ACCOUNTS ...

Page 78: ... manually by tapping MANUAL SETUP or if automatic setup fails 4 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email messages Writing and Sending an Email 1 Open Email and tap 2 Tap the To field and enter a contact name or email address or tap to select recipients from your contacts or history 3 Enter the email subjec...

Page 79: ...he account You can also check for new emails manually by dragging down on the message list To load earlier emails swipe up to go to the bottom of the message list and tap LOAD MORE Responding to an Email You can reply to or forward a message that you receive You can also delete messages and manage them in other ways Replying to or Forwarding an Email 1 Open the email you want to reply to or forwar...

Page 80: ...Tap Starred to find all messages you have flagged Deleting an Email You can delete a single email after reading it or a batch of emails all at once While reading a message tap While in a message list such as the Inbox tap the circle in front of the message s you want to delete and then tap Note If you delete an email by mistake tap UNDO Adding a Signature to Your Emails You can set a few lines of ...

Page 81: ... up the account as you did with the first one Note You can also add accounts from the Settings menu See Accounts Adding or Removing Accounts Adding an Account Editing an Email Account 1 From the Email inbox tap Settings 2 Tap the account you want to edit 3 Make the changes you want and press the Back key when you re finished Note Options you can edit may vary depending on the account type Deleting...

Page 82: ...ing General Email Settings General settings apply to all email accounts you add 1 From the Email inbox tap Settings General settings 2 Make the changes you want and press the Back key when you re finished EMAIL ...

Page 83: ...rds Tap an existing message thread to open the conversation Sending a Message 1 On the Messaging screen tap 2 Add recipients Manually enter the recipient s number or the contact name You can tap to enter numbers with a dialpad If the phone presents a few suggestions tap the one you want to add Select recipients from your contacts by tapping FREQUENTS or ALL CONTACTS and tapping a name To add more ...

Page 84: ... see Messaging Adding an Attachment 5 Tap Notes You can also include email addresses as recipients for multimedia messages Do not add any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Adding an Attachment MESSAGING 2 3 1 5 6 7 4 ...

Page 85: ...the message Swipe up and tap to select multiple photos 5 Tap to select another attachment option Video Voice Recorder Files Contacts or Quick reply 6 Tap to enlarge the camera viewscreen to full size Tap to switch to the front facing camera Tap to switch to the back camera 7 Tap to snap a photo it will be attached instantly Notes Swipe up on the mini viewscreen to enlarge it to full size swipe dow...

Page 86: ...ad that has the message you want to reply to 2 Type your reply in the text box at the bottom You can tap if you want to reply with an MMS 3 Tap Deleting Messages or Threads 1 On the Messaging screen press and hold a thread you want to delete or tap a thread and press and hold a message you want to delete 2 If there are more threads messages you want to delete tap them one by one 3 Tap DELETE MESSA...

Page 87: ...message you want to forward 2 Press and hold the message and then tap 3 Tap an existing thread or tap to enter a recipient for the message 4 Edit the content if needed 5 Tap Changing Message Settings Tap Settings in the Messaging screen to change the messaging settings MESSAGING ...

Page 88: ... Open the Calendar app 2 Tap Calendars to display 3 Tap to check the calendars you want to see or uncheck the calendars you d like to hide Events from hidden calendars are not shown in the Calendar app Changing Calendar Views You can view your calendars in different forms The app offers four views Month Week Day and Agenda To change calendar views tap the current view at the top left and select th...

Page 89: ...s In Month view tap a day to view events on that day and then tap an event to view its details Creating an Event 1 In any Calendar view tap to open an event details screen for a new event You can also tap a spot in Day or Week view twice to add an event to that time slot 2 Add details about the event Note If you have more than one calendar you can choose the calendar to which to add the event by t...

Page 90: ...settings open a calendar view Day Week Month or Agenda and tap Settings To add a corporate or Google account tap Settings For General settings choose options for Calendar view setting and Notifications reminders You can choose to show the week number set the day of the week the calendar starts on and use home time zone when you are traveling You can also choose event reminder settings such as noti...

Page 91: ...pening a Web Page or Searching the Web 1 From the home screen tap 2 Tap the address box at the top of the web page 3 Enter the address URL of a web page or enter terms you want to search for 4 Tap a URL or search suggestion or tap the enter key on the keyboard to open the web page or search results Using Multiple Browser Tabs You can open several web pages at the same time one page in each tab and...

Page 92: ...old an image or a link to a file or to another web page 2 In the menu that opens tap Save image or Save link The downloaded files are saved to your phone or the microSDHC card You can view or open them in the Downloads app Changing Browser Settings You can configure a number of Browser settings to customize the way you browse the web including several that you can use to control your privacy To op...

Page 93: ...copy them to your computer or access them in the Photos app Capturing a Photo 1 From the home screen tap 2 Aim the camera at the subject and make any necessary adjustment PHOTO automatic camera mode is used by default 3 Tap the area on the screen where you want the camera to focus or let the camera autofocus on the center of the image 4 Tap CAMERA ...

Page 94: ...ing back camera only 2 Change the camera settings 3 Switch among the default PHOTO mode VIDEO mode and MANUAL mode 4 Exit the camera 5 Select a filter 6 Capture a photo 7 View pictures and videos you have taken CAMERA 4 3 10 9 2 7 8 11 6 5 1 12 ...

Page 95: ... the flash Do not point the flash toward the eyes of people or animals Notes You can pinch or spread your fingers on the screen to zoom in or out before taking a picture In PHOTO mode when you tap the screen to focus the exposure bar appears beside the focus point You can drag up or down to adjust the exposure When using the front camera you can tap to use smile detection Using Manual Camera Mode ...

Page 96: ...s 4 Tap to take the photo Using Other Camera Modes Besides capturing photos and videos in the traditional way the Camera app offers other powerful and interesting camera modes Tap in the viewfinder screen to find them PANORAMA Capture panorama photos MULTI EXPOSURE Capture multiple photos to create collages and special effects TIMELAPSE Record time lapse videos back camera only you can set the tim...

Page 97: ...can drag up or down to adjust the exposure While recording is in progress tap to save the frame as a separate photo To capture a time lapse video tap TIMELAPSE Tap to begin recording and to stop Customizing Camera and Video Settings Before capturing a photo or video you can tap to open the following camera setting options Note Some camera and video options will change in different modes Options in...

Page 98: ...er you take them so that you can delete or share them right away Volume key Assign the function of the Volume key Options in Video Mode Front or Back Camera Video quality Set the quality for your video Options in Manual Mode Back Camera Resolution Set the resolution for your photo Metering Adjust the light metering setting Composition Show or hide the grid or golden spiral to help with balanced ph...

Page 99: ...ti banding Set the anti banding value when you take photos or record videos of TV or computer screens to avoid stripes on the screen Save location Change the storage location for captured photos and videos Help Enable the Help icon on the viewfinder screen or tap More to view help details Restore defaults Restore default camera and video settings CAMERA ...

Page 100: ... Computer 1 Connect your phone to the computer with a USB cable 2 Tap Media device MTP if supported on the PC as the connection mode see Connecting to Networks and Devices Connecting to Your Computer via USB 3 Copy the music files from the PC to the phone storage or the microSDHC card Downloading From the Internet You can download music from various sources such as Google Play Music Receiving via ...

Page 101: ... of the screen Tap the area to open the playback screen Setting a Song as the Default Ringtone The song will be used as the ringtone for all incoming calls except those from contacts to whom you have assigned special ringtones see Contacts Editing Contacts Setting a Ringtone for a Contact 1 From the home screen tap Music All Songs 2 Tap next to a song 3 In the menu that opens tap Set as ringtone 4...

Page 102: ...n Number Function 1 Song album and artist information 2 Tap to go back to the music library 3 Tap for track information 4 Playback control Skip songs or pause and resume playback Drag the slider to jump to any part of the song 5 Tap to play the current playlist in shuffle mode where tracks are played in random order 5 4 3 9 8 2 6 7 10 1 MUSIC ...

Page 103: ...nize your music files into sets of songs so that you can play the songs you like in the order you prefer From any music library category Tap Add to playlist next to a song to add it to a existing playlist or create a new one From the Playlists music library category Tap Rename next to a playlist to rename it Tap Delete next to a playlist to delete it Tap a playlist to view its contents from here y...

Page 104: ...ary Swipe up or down to find the video you want You can also tap to search for video files or tap View by or Sort by to change the display mode or sort the list Playing and Controlling Videos Tap a video in the video library to play it Tap the screen to show the playback controls You can control the video and audio or carry out other operations 1 7 4 3 2 6 5 VIDEO PLAYER ...

Page 105: ... Share delete or trim the video or adjust Video Player settings Notes Slide horizontally on the video to rewind or fast forward Slide vertically on the right or left part of the screen to adjust volume or brightness respectively Managing Video Files Deleting Videos 1 In the video library press and hold a video 2 Tap any other videos you want to delete 3 Tap OK Sharing a Video 1 In the video librar...

Page 106: ...to start playing it 2 Tap Trim 3 Drag the two tabs on the progress bar to select the portion you want to keep You can tap to preview the selected portion 4 When the preview has finished playing tap The trimmed video is saved as a new video file VIDEO PLAYER ...

Page 107: ... in places around the world set alarms and use timers Setting a New Alarm 1 Open the Clock app and tap 2 Tap a default alarm to configure it or tap at the bottom of the screen to create a new alarm 3 Set up the alarm options such as time alarm days snooze and alarm ringtone 4 Tap Save to save and exit Notes To enable or disable existing alarms directly just slide the switches on the right side of ...

Page 108: ...the files you have downloaded using apps such as Browser or Email From the home screen tap Downloads Tap a file to open it with the appropriate application Press and hold a file to delete it share it or check its file information File Manager Quickly access all of your images videos audio clips and other types of files on your phone and the microSDHC card From the home screen tap File Manager You ...

Page 109: ...ables you to record and listen to voice memos Recording a Voice Memo 1 From the home screen tap Sound Recorder 2 Tap to turn high quality recording mode on or off 3 Tap to start recording Tap to pause or continue the recording 4 Tap to stop recording The memo is automatically saved Playing a Voice Memo To play a memo you just recorded Tap at the bottom of the screen To play any saved memo 1 Tap at...

Page 110: ...Google services Some Google apps can be found in the Google folder on the home screen Note Some contents or Google services may not be available in certain region Some apps will require you to sign in to or create a Google account Chrome Use the Chrome app to browse the Internet and to sync your bookmarks browsing history and more with your Google account Drive Store files on Google servers for fr...

Page 111: ... phone and your Google account Play Movies TV Purchase download and watch the latest and your favorite movies and TV shows Play Music Play music on the phone and streamed from your Google account Play Store Buy and download apps games and other content from the Google Play Store Voice Search Search for information with your voice YouTube Watch video clips from YouTube com or upload your own and sh...

Page 112: ...ions see Connecting to Networks and Devices Connecting to Bluetooth Devices Mobile Networks Enable or disable data service allow data services while roaming disable 2G service or set access point names for data access see Connecting to Networks and Devices Connecting to Mobile Networks Mobile Hotspot Share your phone s mobile data connection with computers or other devices via Wi Fi see Connecting...

Page 113: ...n the Settings app tap More Enhanced LTE Services to enable or disable HD Voice and advanced communication services where available USB Tethering In the Settings app tap More USB tethering to share your phone s mobile data connection with computers or other devices via USB see Connecting to Networks and Devices Sharing Your Mobile Data Connection Sharing Your Mobile Data Connection via USB Bluetoo...

Page 114: ...image for the home screen and the lock screen Sleep Set the length of time of inactivity before the screen turns off automatically Press power button twice for camera Tap to enable disable this feature which allows you to quickly open the Camera app without unlocking your screen Screen saver Manage the Screen saver function When this feature is enabled photos or animations will be displayed as a s...

Page 115: ...notifications off allow them in Do not disturb mode allow pop up display or hide content on the lock screen Options depend on the app Note The notifications of some apps cannot be turned off Content hiding is available only if you have set a pattern a PIN or a password screen lock Sound Adjust different types of volume see Personalizing Adjusting Volumes select notification mode see Personalizing ...

Page 116: ...op the app UNINSTALL Uninstall the app DISABLE ENABLE Disable or enable the app Storage Check the amount of storage required and clear the app s data or cache Data usage Check data used by the app during a specified time cycle and change background data restriction settings Permissions Check or change the app s permissions Notifications Manage the app s notifications Open by default Check the app ...

Page 117: ...evice storage Tap Phone Used space to see space usage by file type Tap a data type to see more information or to delete files you do not need Portable storage View the microSDHC card s size and available space unmount the card for removal and format erase the card see Connecting to Networks and Devices Using the microSDHC Card as Portable Storage Battery Check battery usage details since last full...

Page 118: ...ch to turn location services on or off 3 When location access is enabled tap Mode to select the location mode you want to use High accuracy Get accurate location using GPS Bluetooth Wi Fi and mobile networks Battery saving Use only Wi Fi Bluetooth and mobile networks to get your approximate location This will drain less power from your battery than using GPS Device only Use GPS to pinpoint your lo...

Page 119: ... With Encryption Set up SIM card lock Lock the nano SIM card and change the SIM PIN Lock SIM card Activate or deactivate the PIN lock to require PIN before accessing the nano SIM card Change SIM PIN Change the PIN used to access the nano SIM card Note Put all your confidential passwords in a safe place for future use If you enter the wrong SIM PIN more times than allowed your nano SIM card will be...

Page 120: ...oice in view so others cannot switch apps and access personal information Apps with usage access Turn on or off some apps access to your phone usage information Accounts Manage your accounts and synchronization Tap Add account to sign in to or create accounts on your phone Tap an account type to see accounts of that type you have added and adjust their settings Google Manage settings for Google ap...

Page 121: ...Preferred engine Select the speech synthesis engine you want to use or change its settings Speech rate Select how quickly you want the synthesizer to speak Pitch Adjust the tone of spoken text Reset speech rate Reset the speed at which the text is spoken to normal Reset speech pitch Reset the pitch at which the text is spoken to default Listen to an example Play a brief sample of the speech synthe...

Page 122: ...ngs All your data in the internal storage will be erased You can also erase the data on the memory card during the process System Date Time Set date time time zone and time format or use network provided data see Personalizing Setting the Date and Time Accessibility Configure the system accessibility options and accessibility plug ins on your phone such as using Color inversion Font size and TalkB...

Page 123: ...121 AT T Software Update Check for available software updates for your device About Phone View phone status legal information and other information SETTINGS ...

Page 124: ...y your mobile service provider Use your PC to download an upgrade package to your microSDHC card and install it to your phone from the card Note Visit the ZTE official handset service support website http www ztedevice com support and click your country or region to learn more about the above upgrade methods as well as which phones and methods are supported UPGRADING THE PHONE SOFTWARE ...

Page 125: ...here the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after waiting a short time You are too far away from a base station for your service provider You can request a service area map from your service provider Echo or noi...

Page 126: ...ve been properly made Shortened standby time The standby time is related to your service provider system configuration The same phone used with different service providers systems will not provide exactly the same length of standby time If you are located in an area where signaling is weak temporarily power off the phone The battery is depleted In high temperature environments battery life will be...

Page 127: ...ovider You are not within the network s service area Check the service area with your service provider Poor signal Move to an open space or if you are inside a building move closer to a window Cannot make outgoing calls You have activated the Fixed Dialing Numbers feature Disable this feature See Phone Calls Adjusting Your Call Settings Using Fixed Dialing Numbers PIN Code blocked You have entered...

Page 128: ...when near explosive materials or liquids Don t rely on your phone for emergency communications Don t make or receive phone calls while driving Never text while driving Keep your phone at least 10 mm 0 4 in away from your ear or body while making calls Small parts may cause choking Your phone can produce a loud sound Avoid contact with anything magnetic Keep away from pacemakers and other electroni...

Page 129: ...cause the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg This device is complie...

Page 130: ...rt body worn operation choose the belt clips or holsters which do not contain metallic components to maintain a separation of 10 mm between this device and your body RF exposure compliance with any body worn accessory which contains metal was not tested and certified and using such body worn accessory should be avoided FCC Regulations This mobile phone complies with part 15 of the FCC Rules Operat...

Page 131: ...ving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The ...

Page 132: ...heir box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated phone successfully Trying out the phone with your hearing device is the best way to evaluate it for your personal needs This phone has been tested and rated ...

Page 133: ...elecoils in them Your phone meets the M3 T3 level rating Hearing devices may also be rated Your hearing device manufacturer or hearing health professional may help you find this rating For more information about FCC Hearing Aid Compatibility please go to http www fcc gov cgb dro Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident Usin...

Page 134: ...een or camera lens may slow down the phone s reaction to your operations or lower image quality Clean your phone and its accessories with a soft material such as cleaning cloth for eyeglass lenses Do not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your phone or its accessories to open flames or lit tobacco products Do not expose your phone or it...

Page 135: ... check local regulations for disposal of electronic products Do not carry your phone in your back pocket as it could break when you sit down Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it They could hurt themselves or others or could accidentally damage the phone Your phone contains small parts with sharp edges that may c...

Page 136: ... Blackouts The phone can produce a bright or flashing light A small percentage of people may be susceptible to blackouts or seizures even if they have never had one before when exposed to flashing lights or light patterns such as when playing games or watching video If you have experienced seizures or blackouts or have a family history of such occurrences please consult a physician To reduce the r...

Page 137: ...gency communications Loud Noise This phone is capable of producing loud noises which may damage your hearing Turn down the volume before using headphones Bluetooth stereo headsets or other audio devices Phone Heating Your phone may become warm during charging and during normal use Electrical Safety Accessories Use only approved accessories Do not connect with incompatible products or accessories T...

Page 138: ...r shred Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard Only use the battery for the system for which it is specified Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725 ...

Page 139: ...bear the USB IF logo or products that have completed the USB IF compliance program Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices such as pacemakers and hearing aids Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of ...

Page 140: ... do so in hospitals clinics or health care facilities These requests are designed to prevent possible interference with sensitive medical equipment Aircraft Switch off your wireless device whenever you are instructed to do so by airport or airline staff Consult the airline staff about the use of wireless devices on board the aircraft and enable the airplane mode of your phone when boarding an airc...

Page 141: ...tially explosive atmospheres include fuelling areas below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas posted power off two way radios or electronic devices to avoid interfering with blas...

Page 142: ...t limited to any subsequent purchaser or owner of the Product This limited warranty is applicable only to end users in the United States 1 This product is warranted for 12 twelve months from date of purchase 2 For warranty service information please call ZTE service number 877 817 1759 Toll Free The manufacturer s website http www zteusa com is also available for assistance 3 This warranty only ap...

Page 143: ...Y APPLICABLE LAW THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST ZTE AND ZTE S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT HOWEVER THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL STATUTORY RIGHTS UNDER THE APPLICABLE NATIONAL LAWS TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR CORRUPTION ...

Page 144: ...lease have the following information available when you send the device in for repair A valid Proof of Purchase Return address Daytime phone number or fax number Model IMEI Complete description of the problem Transportation prepaid Other Warranty Programs You may have other warranty programs with your purchase such as warranty exchange If so please refer to equipment package or the original point ...

Page 145: ...ear camera and 2 MP front camera Video capture Up to 720p 30 fps Memory 8 GB ROM 1 GB RAM Up to 32 GB microSDHC card support Battery 2 035 mAh RATED 2 115 mAh TYPICAL Continuous idle time Up to 17 days Continuous talk time Up to 15 hours Charge time 3 hours Bluetooth 4 2 Note The phone s talk time and idle time are based on ideal working environments The use of extended backlighting browser and ne...

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