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Chapter 1: Installation Instructions

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On the Autodetect page, click Write Settings to Flash.

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Verify that your Internet connection is working. Open your
Web browser (i.e., Internet Explorer or Netscape Navigator)

and try to connect to a familiar Web address.
If you connect successfully, your installation is complete
and you are ready to browse the Web!
Congratulations! You have completed all you need to do to

get your computer on the Internet. The remainder of this

user’s guide is for troubleshooting and for advanced users who

need information about status monitoring and advanced setup

options.

Important!

If you did not connect, see Appendix D: Troubleshooting

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Summary of Contents for ADSL X3

Page 1: ...ADSL X3 U S E R S G U I D E...

Page 2: ...hardware will work properly in all environments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness...

Page 3: ...S 29 ADVANCED SETUP OPTIONS 30 HOW TO USE THE ADVANCED OPTIONS 31 CHANGING YOUR WAN SETTINGS 36 CHANGING YOUR FIREWALL SETTINGS 37 CHANGING USER NAMES AND PASSWORDS 38 BACKING UP YOUR CONFIGURATION 39...

Page 4: ...ffic The X3 modem is also enabled for Universal Plug and Play UPnP This means that if you plug other devices with UPnP capabilities into your computer or network for example a gaming application route...

Page 5: ...your X3 using the separate Quick Start booklet provided for Windows users you can skip this chapter and begin with Chapter 2 Important Before You Begin Before installing your X3 you must have ADSL se...

Page 6: ...ge may include Phone jack adapter to adapt the phone cord to a particular phone jack certain countries only ADSL line filter s certain units only You Will Also Need One of the following A Windows 98 M...

Page 7: ...or network device skip this section and begin with the next one Installing the Hardware on page 8 Windows computer users MUST install the software BEFORE installing the hardware 1 1 1 1 Ensure that yo...

Page 8: ...rdware Step 2 Installing the Hardware 1 1 1 1 Shut down your computer if it is not shut down already 2 2 2 2 Connect the modem to the computer s Ethernet jack or to a network device such as a hub If y...

Page 9: ...h the X3 Other power cubes may damage your hardware 4 4 4 4 Turn the modem on by using the ON OFF button at the back of the modem The PWR light on the front panel of the modem should become steady on...

Page 10: ...hat is sharing the ADSL phone line Do not plug a filter between the wall jack and the X3 Phone filters block the ADSL frequencies so that someone making a normal phone call will not hear modem noise o...

Page 11: ...u use to make an Internet connection must be set for a network connection not a dial up connection This section includes instructions for recent versions of two popular Web browsers Internet Explorer...

Page 12: ...fter the period following the first digit 1 1 1 1 On the desktop right click the Internet Explorer icon and select Properties Tip If you cannot access Internet Explorer in this way open your computer...

Page 13: ...g box click Finish a On the Internet Connection Wizard dialog box select I want to set up my Internet connection manually or I want to connect through a local area network LAN then click Next b On the...

Page 14: ...the Netscape Navigator icon on your desktop to open the browser 2 2 2 2 From the Edit menu choose Preferences to open the Preferences dialog box 3 3 3 3 In the Category list click the triangle to the...

Page 15: ...ng one of the addresses above in your Web browser you can double click the Zoom icon b b b b When prompted type the following user name and password in the appropriate boxes then click OK You must ent...

Page 16: ...th of the following are true You already have the VPI VCI and Encapsulation settings from your Internet service provider You have a static IP address that you plan use with the X3 Only those whose Int...

Page 17: ...d Encapsulation settings and connects with your Internet service provider This may take a few minutes because the modem must try various combinations until it finds the settings that match your servic...

Page 18: ...otice that the Encapsulation setting has changed from bold to regular text These are NOT the same User Name and Password you that you used earlier to open the Zoom Configuration Manager Tip If you do...

Page 19: ...to a familiar Web address If you connect successfully your installation is complete and you are ready to browse the Web Congratulations You have completed all you need to do to get your computer on t...

Page 20: ...Zoom Configuration Manager and enter information on its Basic Setup page If you need help logging in see page 15 1 1 1 1 On the Basic Setup page ensure that the MANUAL option button is selected 2 2 2...

Page 21: ...re NOT the same User Name and Password you that you used earlier to open the Zoom Configuration Manager Tip If you do not know your Username and Password contact your service provider and tell them th...

Page 22: ...s guide is for troubleshooting and for advanced users who need information about status monitoring and advanced setup options If You Did Not Connect If you did not connect and you are using settings p...

Page 23: ...tra charge for a static IP address and you usually have to make a special request to get one Important If you do not know what static IP addressing is or why you would use it you most likely do not ne...

Page 24: ...e 43 Bridge and IGMP Ensure that Disabled is selected from both drop down lists IP Address and Subnet Mask Enter the values assigned to you by your service provider for each Use DHCP Ensure that the D...

Page 25: ...did not connect see Appendix D Troubleshooting on page 55 Removing the X3 Software If you have a Windows computer and want to remove your X3 for instance if you move your computer to a location withou...

Page 26: ...omer Support link to view comprehensive support information Macintosh and Linux users Insert the CD and navigate to the Mac_Linux folder to view documentation and support information Visit our Web sit...

Page 27: ...s point or a network hub you can monitor your X3 from any of the computers that are connected to the access point or hub Why Monitor Status The X3 provides two easy to read screens for you to review t...

Page 28: ...to log in to the Zoom Configuration Manager see page 15 The System Status page provides information about many aspects of your X3 including how long it has been since you last rebooted the modem your...

Page 29: ...er your ADSL connection is active or not the ADSL Status setting will display Showtime if connected You can also monitor related ADSL parameters for example how fast the X3 is transferring data Downst...

Page 30: ...anging Changing Your WAN Settings Your WAN Settings Your WAN Settings Your WAN Settings on page 36 for more information You want to change the default firewall settings for example if you have multipl...

Page 31: ...ou will notice that there are numerous buttons on the page broken into three groups Configuration Status and Administration Most users will not need to use any of the buttons on the Advanced Setup pag...

Page 32: ...s bridgeable or both Dynamic DNS Enter the Host name you registered with a Dynamic DNS service provider This page is for those who are using dynamic IP addressing the X3 s default and want to host a W...

Page 33: ...rd data to given the ultimate destination of the data Blocked Protocols Select the protocols you want blocked from your computer for example IP Milticast NetBEUI IPX APR AppleTalk Bridge Filter Filter...

Page 34: ...Configure a Point to Point Protocol PPP to enable communication between the X3 modem and your Internet service provider TCP IP Status View information about the IP packets handled by your modem EoA St...

Page 35: ...e path to the upgrade file you need to update your firmware Use the Browse button on this page to navigate to the file then click the Upload button to perform the firmware update Set Date and Time Set...

Page 36: ...ing on page 23 for information on how to do this The settings you can change on this page include Encapsulation VPI VCI DHCP Client IP Address Subnet Mask and so forth Once you have made the changes y...

Page 37: ...est in your browser s address bar For most users this access is secure and sufficient Most users will never need to change their firewall settings However use the Firewall Configuration page if you wa...

Page 38: ...default password Changing the password is not required To change the default password 1 1 1 1 On the User Configuration page locate the row that contains the default admin user name Unless you have ad...

Page 39: ...to back up your current configuration or restore an old configuration to your X3 To open this page click the Backup Restore Config button located in the Administration group on the Advanced Setup pag...

Page 40: ...ion if you ever want to restore the X3 to this backed up configuration To restore a configuration 1 1 1 1 On the Backup Restore Config page click Browse and navigate to the file containing the configu...

Page 41: ...e 15 if you need help logging in 2 2 2 2 In the Administration section click the Reboot button 3 3 3 3 From the Reboot Mode drop down list select Reboot From Default Configuration 4 4 4 4 Click the Re...

Page 42: ...if it meets the rule moves forward to its destination on your computer or network If it does not it is discarded The rule can be based on many characteristics including the network or Internet protoco...

Page 43: ...e settings do not work use the settings for the company that provides local telephone service in your area Refer to page 20 for more detailed installation instructions on entering the settings Table A...

Page 44: ...PPPoA LLC France 3 8 35 PPPoA VC MUX Germany 1 32 PPPoE LLC Hungary Sci Network 0 35 PPPoE LLC Iceland Islandssimi 0 35 PPPoA VC MUX Iceland Siminn 8 48 PPPoA VC MUX Israel 8 48 PPPoA VC MUX Italy 8 3...

Page 45: ...PPoA VC MUX Spain Telefonica 1 8 32 PPPoE LLC Spain Telefonica 2 Terra 8 32 1483 Routed IP LLC Spain Wanadoo 1 8 35 PPPoA VC MUX Spain Wanadoo 2 8 32 PPPoE LLC Spain Wanadoo 3 8 32 1483 Routed IP LLC...

Page 46: ...Ethernet port of a powered up device Blinks when data is sent LINK Blinks when the X3 is performing its startup sequence Stays on solid when the unit has synched up with its ADSL connection Note If th...

Page 47: ...to the ADSL telephone wall jack PHONE Jack to connect a phone to the modem RESET Button to reset the modem to its system default settings necessary if communication link is lost ETHERNET Jack that ca...

Page 48: ...nfigure the TCP IP settings This is because your Windows computer will automatically configure them for you Only Windows users who are troubleshooting the X3 will need to verify the TCP IP settings De...

Page 49: ...he Network pane For OS X 3 you also have to click the Configure button 2 2 2 2 Ensure that Automatic is selected from the Location list box 3 3 3 3 Under the Show drop down tab choose Built in Etherne...

Page 50: ...ndow 2 2 2 2 Under Connect via select Ethernet built in 3 3 3 3 Under Configure select Using DHCP Server Do not enter anything in the DHCP Client ID field 4 4 4 4 Close the TCP IP Window You will be a...

Page 51: ...h eth0 eth1 eth2 and so forth If you select an identifier other than eth0 for your ADSL modem use that identifier throughout RedHat Edit or create etc sysconfig network scripts ifcfg eth0 so that it c...

Page 52: ...lude TCP IP in it but not AOL Dial up or Adapter and click the Properties button 2 2 2 2 Ensure the following is selected depending on whether you are using dynamic DHCP or static IP addressing If you...

Page 53: ...2 2 2 2 Ensure the following is selected depending on whether you are using dynamic DHCP or static IP addressing If you are using DHCP most users Ensure that Obtain an IP address automatically is sel...

Page 54: ...DHCP or static IP addressing If you are using DHCP most users Ensure that Obtain an IP address automatically is selected and that either Obtain a DNS server address automatically or Enable DNS is sele...

Page 55: ...ctly Note that this is NOT the username and password you used to log into the Zoom Configuration Manager on page 15 If you had the modem automatically configure its settings open the Basic Setup page...

Page 56: ...light continually blinks and does not stay solidly lit Solution There are several issues that could cause this problem Check these items Ensure that the phone cord is firmly plugged into the wall jac...

Page 57: ...button If you are using a Windows computer perform a Release Renew operation Windows 2000 XP From the desktop click the Start button then point to Programs point to Accessories and then select Comman...

Page 58: ...ith advance notice so you can make the modifications necessary to obtain uninterrupted service There are no user serviceable components within this equipment See Warranty flyer for repair or warranty...

Page 59: ...ome situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctio...

Page 60: ...3364 A 27333 2004...

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