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initialization string. (Be sure to include the comma). Note
that this helps with outgoing but not incoming calls.
Problem: Your software says it can't find your faxmodem.
Solution: Make sure that you have set your communications
software to the proper COM port, the one where your
faxmodem is installed. If you did not record the
faxmodem’s COM port setting earlier, you need to find it
now. See the Installation section of this Quick Start.
Problem: You connected using BitWare, but got garbled data
on the screen.
Solution: Change the settings for Data Bits, Parity, Stop Bits,
and/or Term(inal) to match the modem or bulletin board
service you are calling. A common setting is Data Bits: 8,
Parity: None, Stop Bits: 1 (often abbreviated as 8N1).
Many bulletin boards use ANSI terminal emulation.
Problem: The maximum volume of your speaker is too low.
Solution: Install or move the jumpers on the faxmodem. This
procedure is described in Appendix B of the electronic
Owner’s Manual.
Problem: You can't receive faxes.
Solution: Make sure that Automatic Reception is enabled in the fax
software and that the fax software is running. Make sure that no
other communications software is running.
Problem: Your faxmodem goes off hook and seizes the
telephone line when there is an incoming voice call
that you want to take on your telephone.
Solution: The faxmodem is configured for auto-answer. Turn off
auto-answer in your software.
Problem: You encounter other communications problems with
your faxmodem.
Solution: Check that your communications software is properly set
up. Recheck the initialization string and dial string
specified in your software manual. Remember that
commands in the initialization string are sent to the
modem each time you start your software and override
the settings stored in the modem’s nonvolatile memory.
Summary of Contents for 2800
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