ZVK-66 User Manual
Issue 03
Page 13 of 17
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Maintenance
The ZVK-66 requires no Planned Preventive Maintenance periods (PPM’s) as it is mainly solid state in design.
The ZVK-66 contains no serviceable parts and should be returned to our Service Centre in Scunthorpe for repair or
replacement under warranty. Any repairs, attempted repairs or replaced components not carried out by the Meyertech
Service Centre will void all Meyertech warranties and liabilities.
If your ZVK-66 has to be returned to our Service Centre please follow the returns procedure below, otherwise delays may be
incurred in returning or replacing the ZVK-66.
Returns Procedure
Prior to returning your ZVK-66.
1. Contact our Service Centre by phone on 01724 278833 or by email
for a Goods Return
Number.
2. The GRN will be logged by our staff along with the reported problem.
3. Pack the ZVK-66 into the original packing it was delivered in. Failure to do so means the unit may incur further
damage in transit, which Meyertech cannot be responsible for.
4. Organise delivery of the ZVK-66 back to our Service Centre in Scunthorpe. Use a reputable carrier, as again
Meyertech cannot accept liability for loss of goods in-transit.
5. On receiving the ZVK-66 our staff will, after initial examination advise of the course of action we intend to take.
a. Repair the ZVK-66 under warranty. The ZVK-66 will be repaired and returned to you free of charge.
b. Replace the ZVK-66 under warranty. The ZVK-66 will be repaired and returned to you free of charge.
c. Repair the ZVK-66 at a quoted cost. An official purchase order to cover the cost and return of the product
will be required prior to commencement of repair.
d. Advise you that the ZVK-66 is not repairable. You can then decide to have the product returned to you at
the standard delivery charge or we can dispose of the product free of charge.
Meyertech Service Centre
Unit 4E Queensway Business Centre
Dunlop Way
Scunthorpe
DN16 3RN
Tel: 01724 278833
Fax: 01724 289099
