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TRACKER IS SLOW TO WAKE UP

1. Check that your tracker is getting full, early morning sun shining underneath the 

framework. The wake-up fin (under the west-side canister) must see the sun.

2. Check that modules and electrical components are balanced over the center axle.
3. Check that bearings are lubricated and move easily. 

NOTE:

 If the Track Rack™ is 

installed in a corrosive climate, check the axle and bearings frequently for rust / 
corrosion.

4. The shock/s may be sticking when collapsed or extended. Remove the shock bolt at 

the Bearing Plate and check the shock motion for “stick”. If the tracker wakes-up 
without the shocks, they may be defective. 

IMPORTANT:

 Do not leave the tracker 

defenseless without shocks – a strong wind could easily damage it. The rack can 
easily be tied down by using customer-supplied tie-downs or ratchet straps.

TRACKER DOES NOT HIT THE BUMPER STOPS

1. Trackers are very effective even if they don't track all the way to the bumper stop. The 

bumper stops are set for approximately 90° of rotation.

2. To increase the amount of rotation, raise the counterweight. 

NOTE: 

Raising the 

counterweight also makes the tracker slightly less stable in wind. For optimum tracking 
and stability, the Cross Arm should be only be resting lightly on the bumper bolt at the 
beginning and ending of the day. If the tracker rotates further to one side than the 
other, this may indicate that it is imbalanced left to right. This can be fixed by making 
small adjustments to the position of the mounting rails / modules.

GENERAL SUMMARY

1. For proper performance, trackers must be assembled correctly.
2. The Track Rack™ should rotate smoothly throughout the entire range, with the only 

drag supplied by the shock absorbers. If friction or interference is noted, check 
assembly against instructions and make required corrections.

3. Photovoltaic modules should be mounted as shown in the module layout diagram and 

as described in the instructions. Balance is critical!

4. There must be a minimum of 2” from the edge of the solar module to the Canister. 

Insufficient space will interfere with tracking.

5. The Track Rack™ must be in a location that maintains a clear line-of-sight to the sun 

throughout the day, and during different seasons. Shadows cast in the early-morning 
light can significantly delay the wake-up time.

6. If high winds or severe storms are expected, securing the rack in a horizontal position 

with straps is the best way to prevent damage.

7. Zomeworks Track Racks™ will move in the wind, much as trees do. This motion 

is expected and does not harm the tracker or its performance. Unless a tracker is 
blown far off the sun and stays there, the output is hardly affected. Overall, Track 
Racks™ far exceed the performance of a fixed array. 

For product and purchase inquiries contact:

www.ecodirect.com | 888-899-3509

Summary of Contents for Track Rack UTRF-064

Page 1: ...UTRK 040 Track Rack Assembly Instructions 1011A Sawmill Road NW PO Box 25805 Albuquerque NM 87125 USA 505 242 5354 800 279 6342 FAX 505 243 5187 E mail zomework zomeworks com ZOMEWORKS...

Page 2: ...light conditions Choosing A Location Choose a location where the tracker will receive clear unobstructed light throughout the day Keep in mind that the Sun rises and sets north of east and west in the...

Page 3: ...orks can only provide general guidelines for the design and installation of the mounting pole Our recommended hole diameters and depths are based on typical soils For installations in sandy or muddy a...

Page 4: ...proximate ground level Allow concrete and pipe to set for a MINIMUM of 36 hours before installing Track Rack Extruded Mounting Rail Description The Zomeworks Extruded Rail is designed to be mounted to...

Page 5: ...washers and nuts and tighten lightly Install the Counterweight Arm in the same way Make sure that the arm is close to centered on the rail sections Install spring lock washers and nuts When the alignm...

Page 6: ...or purposes of installation tilt the axle in the shallowest position Bolts only need to be lightly tightened for rack assembly After assembly is completed tighten the 5 8 bolt to 75 ft lbs and the 1 2...

Page 7: ...nstallation Bolt the upper half of the Shock to the Cross Arm using the 1 2 x 2 hex bolt and hex nut Do not tighten down on the urethane bushing there should be enough play to allow free movement of S...

Page 8: ...nstalling the provided 1 4 hex bolts in to the slots on the extruded rails 2 bolts on each rail per module Lift module up to the Cross Arms and locate the innermost hex bolt on the North Cross Arm wit...

Page 9: ...the bearing cutout faces towards the inside of the rack and is offset towards the module see drawing Carefully arrange the 1 4 bolts so they line up with the module holes Install the Cross Arm on to t...

Page 10: ...e tightened between the head of the bolt and the jam nut Using the 1 1 2 wrench or adjustable wrench tighten the Bumper Bolt jam nut against the welded nut to 75 ft lbs Gimbal Installation Install the...

Page 11: ...Instructions Canister Mounting Tabs Canister Mounting Tabs are pre assembled with the necessary hardware Two of the tabs are mirrored copies of the other The strap goes on the top side of the rack Lo...

Page 12: ...e strap clamps The Canisters can usually be installed so that they are centered with respect to the Cross Arms If the Canisters must be offset this will not affect the function of the rack Re install...

Page 13: ...usting tilt throughout the year can add approximately 3 6 to the annual output will vary with location climate etc If setting the rack for one year round setting the tilt should be close to the latitu...

Page 14: ...mes In very cold temperatures 10F trackers may cease to track In these conditions we recommend tying the tracker in a fixed due south position at the steepest tilt angle Tracker Troubleshooting TRACKE...

Page 15: ...day If the tracker rotates further to one side than the other this may indicate that it is imbalanced left to right This can be fixed by making small adjustments to the position of the mounting rails...

Page 16: ...to the customer and will be returned freight pre paid If the damage is not a manufacturing defect the factory will contact the customer before any repairs are made Original owners should contact thei...

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