background image

C

HAPTER

2 T

ROUBLESHOOTING

2–2

www.zoll.com

9650-0308-01 Rev. A

Troubleshooting the AED Plus Unit

The following tables include common issues and their solutions. First, try the recommendations 
given under “Operator Action.” If these steps do not remedy the problem, follow the 
suggestions under “Technical Action.”

For information on contacting ZOLL Technical Service, refer to page vii.

Table 2-1. AED Plus Troubleshooting

 Problem

Operator Action

Technical Action

Status indicator shows a 
red “X”.

— Press and hold the 

ON/OFF

 

button for at least 5 seconds to 
perform a self-test.

— Verify that the electrode cable is 
properly plugged into the patient 
cable connector.

— Replace the electrodes.

If the unit continues to fail, 
remove it from service and 
contact Technical Service.

!

UNIT FAILED

—Turn the unit off and then press 
and hold the 

ON/OFF

 button for at 

least 5 seconds to perform a 
self-test.

— Verify that the electrode cable is 
properly plugged into the patient 
cable connector.

— Replace the electrodes.

If the unit continues to fail, 
remove it from service and 
contact Technical Service.

Unit beeps while turned 
off.

— Verify that the electrode cable is 
properly plugged into the patient 
cable connector.

—Turn the unit off and then press 
and hold the 

ON/OFF

 button for at 

least 5 seconds to perform a 
self-test. Verify that a green check 
appears in the Status indicator.

If the unit continues to beep, 
remove it from service and 
contact Technical Service.

!

CHANGE BATTERIES

— Replace all batteries with new 
ones. When prompted, press the 
battery reset button.

If the message persists, 
remove the unit from service 
and contact Technical 
Service.

!

PLUG IN CABLE

— Ensure that the electrode cable is 
properly plugged into the patient 
cable connector.

If the message persists, 
remove the unit from service 
and contact Technical 
Service.

!

ANALYSIS HALTED
KEEP PATIENT STILL

— Keep the patient still during ECG 
analysis. If transporting the patient 
by stretcher or vehicle, stop all 
patient movement during analysis.

If the message persists, 
remove the from service and 
contact Technical Service.

!

NO SHOCK DELIVERED

(or 

NO TREATMENT 

DELIVERED

)

The 

Treatment

 button was not 

pressed or an internal error 
occurred.

— When prompted to press the 
button, do so within 30 seconds. 

If an internal error occurred 
(no shock was delivered 
when the

Treatment

 button 

was pressed properly), 
remove the unit from service 
and contact Technical 
Service.

Summary of Contents for Aed Plus

Page 1: ...Service Manual 9650 0308 01 Rev A March 2005...

Page 2: ...l product information updates are available ZOLL and stat padz are registered trademarks and AED Plus AED Pro CPR D padz pedi padz pro padz PowerCharger Preconnect RescueNet Smart Alarms and v pak are...

Page 3: ...g a Unit for Service vii Chapter 1 Maintenance Tests Preparations for Testing 1 2 Test Equipment 1 2 1 0 Physical Inspection 1 3 2 0 Preventive Maintenance Test 1 4 3 0 Manual Self Test 1 9 Chapter 2...

Page 4: ...TABLE OF CONTENTS ii www zoll com 9650 0308 01 Rev A...

Page 5: ...ew this section thoroughly before servicing an AED Plus unit Chapter 1 Maintenance Tests Provides the recommended procedures for evaluating the condition and performance of the AED Plus unit Chapter 2...

Page 6: ...or Operator s Guide 9651 0800 01 Describes the AED Plus simulator which you can use to test the AED Plus unit s response to various simulated cardiac rhythms Conventions This manual uses uppercase ita...

Page 7: ...tected Type BF patient connection ATTENTION Refer to the operator s guide for more information WARNING Dangerous voltage New battery cells Not new battery cells Push button Do not push button VARTA Re...

Page 8: ...ed by ZOLL Discard used batteries properly Do not recharge disassemble or dispose of batteries in fire Batteries might explode if mistreated This device is protected against interference from radio fr...

Page 9: ...t to the ZOLL Technical Service Department for repair obtain a service request SR number from the service representative Remove all batteries from the unit Pack the unit in its original container or e...

Page 10: ...PREFACE viii www zoll com 9650 0308 01 Rev A...

Page 11: ...h of which requires a pass fail rating For each step perform the specified action and then verify that the expected results occur If all expected results occur assign a Pass rating to the step otherwi...

Page 12: ...tional ZOLL AED Plus Simulator When connected to an AED Plus unit the simulator can send it various simulated cardiac rhythms ventricular fibrillation normal sinus rhythm or asystole and optional simu...

Page 13: ...ne Test Procedure Observe the following Pass Fail 1 1 Is the unit clean 1 2 Are all signs of wear reasonable and not excessive 1 3 Are the top panel and housing undamaged and free of cracks 1 4 Are in...

Page 14: ...on the analyzer and set its function to VF ventricular fibrillation Variations in Messages When verifying messages in the test results please be aware of the following issues The wording of some messa...

Page 15: ...D DON T TOUCH PATIENT PRESS TREATMENT BUTTON or PRESS SHOCK BUTTON 2 2 Press the Treatment button first shock Analyzer indicates a defibrillator discharge at the configured first shock energy level 12...

Page 16: ...TMENT ADVISED or SHOCK ADVISED DON T TOUCH PATIENT PRESS TREATMENT BUTTON or PRESS SHOCK BUTTON 2 4 Press the Treatment button third shock Analyzer indicates a defibrillator discharge at the configure...

Page 17: ...ghtly no more than 1 inch or 2 cm and continue to do so If the unit has a display prevent the bar on the chest compression gauge from extending into the area between the lower two lines Unit emits spa...

Page 18: ...L FOR HELP These three prompts are optional OPEN AIRWAY CHECK BREATHING GIVE TWO BREATHS CHECK CIRCULATION or CHECK PULSE PLUG IN CABLE 2 9 Check the expiration date on the previously connected defibr...

Page 19: ...and compression depth sensor are functional when CPR D padz are attached Audio output circuitry is functional Display screen if present is functional Tools Needed None Test Setup Turn off the AED Plus...

Page 20: ...CHAPTER 1 MAINTENANCE TESTS 1 10 www zoll com 9650 0308 01 Rev A...

Page 21: ...unit This chapter also lists critical AED Plus error log messages that indicate the unit requires technical service This chapter contains the following sections Troubleshooting the AED Plus Unit on p...

Page 22: ...ned off Verify that the electrode cable is properly plugged into the patient cable connector Turn the unit off and then press and hold the ON OFF button for at least 5 seconds to perform a self test V...

Page 23: ...ELEASE TREATMENT BUTTON Release the Treatment button Do not press the button until the charge ready tone sounds and the button begins flashing If the message persists remove the unit from service and...

Page 24: ...age COMMUNICATIONS ESTABLISHED refer to the ZAS help for instructions on saving the unit s history file and viewing the included error log Table 2 2 AED Plus Error Log Messages Error No Error Message...

Page 25: ...curred when calling a Nucleus operation 21 An unexpected error has occurred when calling a Rhapsody operation 22 An unexpected coding error has occurred 23 No Language installed corrupt language 24 Th...

Page 26: ...CHAPTER 2 TROUBLESHOOTING 2 6 www zoll com 9650 0308 01 Rev A...

Page 27: ...appendix provides a sample maintenance checklist for the AED Plus unit To ensure that the equipment is functioning properly and ready for emergency use complete the checklist periodically according t...

Page 28: ...structions To maintain records for maintenance testing photocopy the checklist shown on the following pages The checklist includes an entry for each test described in this manual Use these copies to r...

Page 29: ...e tests and keep it for your records For a description of each numbered test refer to Chapter 1 Maintenance Tests in the AED Plus Service Manual Serial No Location Date Tester Signature Result of Chec...

Page 30: ...A 4 www zoll com 9650 0308 01 Rev A...

Page 31: ...analyzer 1 2 1 4 Documentation iv E Error log 2 4 H History file device 2 4 I Impulse 4000 analyzer 1 2 1 4 Inspection physical 1 3 IrDA port 1 2 L Log error 2 4 M Maintenance tests 1 1 checklists A...

Page 32: ...ations vi Self test manual 1 9 Service technical vii Simulator iv 1 2 Software ZOLL Administration 1 2 2 4 T Technical Service vii Tests maintenance 1 1 checklist A 1 prerequisites 1 2 Troubleshooting...

Reviews: