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COMMON CAUSES
System hydraulically overloaded, homeowner inputs too taxing, recirculation device improperly
adjusted, pump timer improperly adjusted, poor installation, distribution piping needs cleaning,
chemicals have killed the system, not a watertight installation.
Media clogged, underdrain piping clogged, drain system pump not operating, lateral field not
operating properly.
Homeowner is not controlling inputs correctly, septic tank needs cleaning, chemicals have
killed the system, bad septic tank, poor system management.
Media Filter experiencing a disruption, anaerobic conditions exist, gravel cell flooded, lids not
gas- tight, roof vent odor could be confused with filter, system not maintained correctly.
Rodent burrowing or weeds must be removed from system immediately, landscaping not
maintained.
Float switch or timer incorrectly set, incorrect or low voltage, pump mechanically bound, defec-
tive electrical components, debris on or under float switch(es), check panel fuses and breakers.
Clogged pipe or orifices, timer set incorrectly, increased pipe friction, shut off valve closed, low
or incorrect voltage, discharge head exceeds pump capacity, clogged pump strainer, worn out
pump.
If the above chart does not uncover the problem, consult Zoeller Pump Company- Do not attempt to service or otherwise disassemble system
or pump.
Troubleshooting and Service Checklist
ELECTRICAL PRECAUTIONS- Before servicing a system, always shut off the main power breaker and then disconnect
the pump - making sure you are not standing in water. Wear insulated protective sole shoes. Under flooded conditions, contact your
local electric company or a qualified licensed electrician for disconnecting electrical service prior to pump removal.
Limited Warranty
Manufacturer warrants, to the purchaser and subsequent owner during
the warranty period, every new product to be free from defects in
material and workmanship under normal use and service, when properly
used and maintained, for a period of one year from date of purchase
by the end user, or 18 months from date of original manufacture of the
product, whichever comes first. Parts that fail within the warranty period,
one year from date of purchase by the end user, or 18 months from the
date of original manufacture of the product, whichever comes first, that
inspections determine to be defective in material or workmanship, will
be repaired, replaced or remanufactured at manufacturer's option,
provided however, that by so doing we will not be obligated to replace
an entire assembly, the entire mechanism or the complete unit. No
allowance will be made for shipping charges, damages, labor or other
charges that may occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for
any material or product that has been disassembled without prior
approval of manufacturer, subjected to misuse, misapplication,
neglect, alteration, accident or act of God; that has not been installed,
operated or maintained in accordance with manufacturer's installation
instructions; that has been exposed to outside substances including
but not limited to the following: sand, gravel, cement, mud, tar,
hydrocarbons, hydrocarbon derivatives (oil, gasoline, solvents, etc.),
or other abrasive or corrosive substances, wash towels or feminine
sanitary products, etc. in all pumping applications. The warranty set
out in the paragraph above is in lieu of all other warranties expressed
or implied; and we do not authorize any representative or other person
to assume for us any other liability in connection with our products.
Contact manufacturer at, 3649 Cane Run Road, Louisville, Kentucky
40211, Attention: Customer Support Department to obtain any needed
repair or replacement of part(s) or additional information pertaining
to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF
EXPRESSED OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied
warranty, so the above limitation may not apply to you. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
CONDITION
A. Treatment not as expected
B. Water ponding on surface
C. Effluent filter clogging
frequently
D. Production of odor
E. System aesthetics
F. Pump not operating properly-
Alarm
condition
G. Pump operates but delivers
little or no water
