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Zoeller BASEMENT SENTRY STBC201Q, Manual, Page: 1 / 22

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Zoeller BASEMENT SENTRY STBC201Q Manual Download Page 1

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© 2020. All rights reserved.

HIGH PERFORMANCE

SUMP PUMP

COMBO

MODEL #STBC201

Purchase Date

Questions, problems, missing parts? Before returning to your retailer, call our customer 

service department at 1-800-584-8089, 7:30 a.m. - 5:00 p.m., EST, Monday - Friday.

ATTACH YOUR RECEIPT HERE

24/7 BASEME

NT 

PROTECTION

Español p. 23

PN 156409 A 

SW1505 A

B Y

BasementSentry.com

Zoeller® is a registered trademark of Zoeller 

Co. All Rights Reserved.

HIGH PERFORMANCE 

SUMP PUMP COMBO

MODEL STBC201Q

B Y

BasementSentry.com

Zoeller® is a registered trademark of Zoeller 

Co. All Rights Reserved.

Summary of Contents for BASEMENT SENTRY STBC201Q

Page 1: ...department at 1 800 584 8089 7 30 a m 5 00 p m EST Monday Friday ATTACH YOUR RECEIPT HERE 24 7 BASEMENT PROTECTION Espa ol p 23 PN 156409 A SW1505 A B Y BasementSentry com Zoeller is a registered tra...

Page 2: ...Keep sparks and flame pilot light away from battery FIRE EXPLOSION HAZARD Pump only clear water Do not pump flammable or explosive fluids such as gasoline fuel oil kerosene etc Do not use in a flammab...

Page 3: ...OR PROPERTY DAMAGE MAY RESULT This pump is not designed for continuous operation SAFETY INFORMATION 3 2020 All rights reserved WARNING ELECTRICAL SHOCK ALERT Do not disassemble the motor housing The m...

Page 4: ...ump system or a competitive brand all use batteries that give o gaseous by products when charging Some of these by products can produce a rotten egg odor Also some of these by products can cause a CO...

Page 5: ...existing discharge piping and cut 1 1 2 in Sched 40 PVC to this size Install 1 1 2 in flex coupling or 1 1 2 in union between pipe connected to the pump and the discharge piping Glue all pipe and fit...

Page 6: ...oller to the battery terminals Connect positive lead to positive terminal on the battery and black negative lead to the negative battery terminal NOTE If wires are not connected properly a loud consta...

Page 7: ...STATUS BATTERY DC PUMP 24 7 BASEMENT PROTECTION USB RESET FLOAT DC PUMP FUSE 30 AMP 1 800 584 8089 BasementSentry com DC POWER 15V DC 1 6A Test 2 SILENCE TEST by FW2065 A P L U S AC POWER FLOAT STATUS...

Page 8: ...SID and password To prevent the most common troubleshooting issues double check to be sure you know exactly how the password is spelled including capitalization Verify that your mobile device has work...

Page 9: ...t you will need to click the link at the bottom of the home screen to create an account 2 3 Once you re logged in to your account create locations by touching the from the Locations screen 2 Open your...

Page 10: ...to the cloud the Basement Sentry controller may immediately update its firmware over the air OTA if an update is available If an update is taking place the Z Control LED will flicker for up to one min...

Page 11: ...ce to a different location in your account Use the Mobile App iOS and Android Continued 8 8 Open the Basement Sentry app to explore current status configuration settings and commands available such as...

Page 12: ...n the top of the controller NOTE The above list also helps to troubleshoot connectivity issues If the controller still will not connect after trying the above suggestions follow the same steps to conn...

Page 13: ...ore this and connect to it anyway 2 Select the Basement Sentry SSID The last 4 digits underlined will match the first 4 digits of the controller Device ID Connecting with your mobile device or compute...

Page 14: ...id log in to your account or create one at zcontrolcloud com Connecting with your mobile device or computer Continued 5 Choose the Add New Device button next to the location you want the controller Fo...

Page 15: ...ontroller s alert history on the Z Control Cloud will also be updated with the firmware upgrade information and notification to email accounts will occur START UP AND OPERATION The Basement Sentry con...

Page 16: ...ERY DC PUMP 24 7 BASEMENT PROTECTION USB RESET FLOAT DC PUMP FUSE 30 AMP 1 800 584 8089 BasementSentry com DC POWER 15V DC 1 6A All lights will be green when plugged into 115V outlet 2 START UP AND OP...

Page 17: ...p is above the inlet of the primary pump Press Silence for 3 seconds to cancel the alarm and reset the unit CAUTION Continuously running the pump dry may cause overheating and damage the pump Once the...

Page 18: ...com DC POWER 15V DC 1 6A Press and hold three seconds to reset system 9 SILENCE TEST by FW2065 A P L U S AC POWER FLOAT STATUS BATTERY DC PUMP 24 7 BASEMENT PROTECTION USB RESET FLOAT DC PUMP FUSE 30...

Page 19: ...t off after the water level is lowered and the float drops to the off position Hold the Silence reset button for three seconds to reset the controller and clear any alarms or indicators C Plug the con...

Page 20: ...s power has been restored and the float switch is in the off position If immediate use is required replace old battery with a fully charged battery NOTE The pump may continue to run on a low battery w...

Page 21: ...Float switch in on position for 3 seconds or more but pump won t run Pump is obstructed Remove pump and clear any debris from impeller or pump cavity Pump runs but pumps water intermittently Incoming...

Page 22: ...er than for what it was designed and manufactured RETURN OF WARRANTED COMPONENTS Any item to be repaired or replaced under this warranty must be returned to the manufacturer at Kendallville Indiana or...

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