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© Copyright 2012 Zoeller Co. All rights reserved.
ELECTRICAL PRECAUTIONS- Before servicing a pump, always shut off the main power breaker and then unplug the pump - making
sure you are not standing in water and wearing insulated protective sole shoes. Under flooded conditions, contact your local electric company or a
qualified licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps can become pressurized under normal operating conditions — allow 2½ hours after disconnecting before attempting service.
CONDITION
COMMON CAUSES
A. Pump will not start or run.
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound mechanically, defective
capacitor or relay when used, motor or wiring shorted. Float assembly held down. Switch defective, damaged, or out of adjustment.
B. Motor overheats and trips
overload or blows fuse.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, defective capacitor
or relay, motor shorted.
C. Pump starts and stops too often. Float switch tether length too short, check valve stuck, or none installed in long distance line, overload open, switch defective.
D. Pump will not shut off.
Debris under float assembly, float bound by basin sides or other, switch defective, damaged or out of adjustment.
E. Pump operates but delivers little
or no water.
Check pump inlet, discharge pipe, and weep holes for obstructions. System head exceeds pump capacity. Low or incorrect
voltage. Capacitor defective. Incoming water containing air or causing air to enter pumping chamber.
F. Drop in head and/or capacity
after a period of use.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could possibly deteriorate
impeller and pump housing. Check line. Inspect pump inlet.
G. If tank or fittings leak.
Carefully tighten pipe joints (use pipe dope) and screws. Check gasket location, tighten lid evenly. Do not over tighten
fittings or screws.
If the above checklist does not uncover the problem, consult the Product Support Department; do not attempt to service or otherwise disassemble
pump. Service must be by Zoeller Authorized Service Stations.
Service Checklist
Manufacturer warrants, to the purchaser and subsequent owner during
the warranty period, every new product to be free from defects in material
and workmanship under normal use and service, when properly used
and maintained, for a period of one year from date of purchase by the
end user, or 18 months from date of original manufacture of the product,
whichever comes first. Parts that fail within the warranty period, one
year from date of purchase by the end user, or 18 months from the
date of original manufacture of the product, whichever comes first,
that inspections determine to be defective in material or workmanship,
will be repaired, replaced or remanufactured at Manufacturer's option,
provided however, that by so doing we will not be obligated to replace
an entire assembly, the entire mechanism or the complete unit. No
allowance will be made for shipping charges, damages, labor or other
charges that may occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for
any material or product that has been disassembled without prior
approval of Manufacturer, subjected to misuse, misapplication,
neglect, alteration, accident or act of God; that has not been installed,
operated or maintained in accordance with Manufacturer's installation
instructions; that has been exposed to outside substances including
but not limited to the following: sand, gravel, cement, mud, tar,
hydrocarbons, hydrocarbon derivatives (oil, gasoline, solvents, etc.),
or other abrasive or corrosive substances, wash towels or feminine
sanitary products, etc. in all pumping applications. The warranty set
out in the paragraph above is in lieu of all other warranties expressed
or implied; and we do not authorize any representative or other person
to assume for us any other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky
40211, Attention: Product Support Department to obtain any needed
repair or replacement of part(s) or additional information pertaining
to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR
BREACH OF EXPRESSED OR IMPLIED WARRANTY; AND
ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE AND OF MERCHANTABILITY SHALL BE LIMITED TO
THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied
warranty, so the above limitation may not apply to you. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
Limited Warranty