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© Copyright 2020 Zoeller

®

 Co. All rights reserved.

General Maintenance

Service Checklist

  

 

Electrical precautions. Before servicing a grinder pump, always shut off the main power circuit. Make sure you are wearing 

insulated protective sole shoes and not standing in water. Under flooded conditions, contact your local electric company or a qualified 

licensed electrician for disconnecting electrical service to the pump prior to removal.

 

Grinder pumps contain oil which becomes pressurized and hot under operating conditions. Allow 2-1/2 hours after shut 

down before servicing pump.

 

Condition 

 

A.  Pump will not start or run.

  B.  Motor overheats and trips on overload. 

  C.  Pump will not shut off.

 

D.  Pump operates but delivers little or no water.

 
 

E.  Pump starts and stops too often.

 

F.  Large red flashing light comes on at control  box.

  G.  Grease and solids accumulate in pit around pump.

GENERAL SYSTEM INSPECTION

Before the system is placed into operation, it should be inspected by a 

qualified technician.

 

Wiring and grounding must be in accordance 

with the National Electrical Code and all applicable local codes 

and ordinances.

LUBRICATION PROCEDURES

No lubrication is required.

If pumps are to be stored for more than six months, refer to short term 

storage procedure in the Operation section.

PREVENTIVE MAINTENANCE

P

reventive maintenance is recommended to ensure a long service 

life from the product. Provided is a suggested maintenance schedule.

Every six months:

•  Inspect and test system for proper operation.

•  Check for proper and unobstructed float operation.

•  Listen for proper check valve operation.

Every 5 years or 10,000 hours of operation:

•  Remove pump, inspect and service using a Zoeller rebuild kit.

•  Flush and clean basin.

 

Repair and service should be performed by a Zoeller 

Pump Company Authorized Service Station only.

SAFETY PROCEDURES

 

For your protection, always disconnect pump 

and panel from its power source before handling.

 

Never enter the basin until it has been properly 

vented and tested. Any person entering a basin should be wearing 

a harness with safety rope extending to the surface so that they can 

be pulled out in case of asphyxiation. Sewage water gives off methane 

and hydrogen sulfide gases, both of which can be highly poisonous.

Installation and checking of electrical circuits and hardware should be 

performed by a qualified electrician.
Pump is never to be lifted by power cord.

 

Unit must be cleaned and disinfected, inside the 

pumping chamber and all exterior surfaces, prior to servicing.

Common Causes

Blown panel or circuit breaker fuse, low voltage, thermal overload open, de-

fective capacitor circuit, cutter or impeller clogged, float switch held down or 

defective, incorrect wiring in control panel, water in cap assembly.

Incorrect voltage, impeller or cutter blocked, negative head (discharge lower 

than intake of pump). Defective “off” float.  Pump runs continuously at low water 

level. Low oil level in motor shell.

Air  lock,  debris  under  float  assembly,  defective  switch,  incoming  sewage 

exceeds capacity of pump.

Intake clogged with grease or sludge, pump air locked (clear vent hole), low or 

incorrect voltage, clogged discharge line, operating near shut-off head.

Check valve stuck open or defective. Sump pit too small to handle incoming 

sewage. Level control out of adjustment. Thermal overload tripping.

High water in pit. Check pump for clogging, or overload trip. On single phase 

pumps, check the start capacitor in the control panel. See “A” and “D” above.

Break up solids and run pump with water running into the pit. Allow level to lower 

to the pump intake.  Continue until solids are cleared from the pit.

Do not drain kitchen grease down the sink.

If the above checklist does not uncover the problem, consult the factory. Do not attempt to service or otherwise disassemble pump. Service must be performed by 

Zoeller Authorized Service Stations. Go to www.zoellerpumps.com/servicestations

 to find the Authorized Service Station in your area.

Summary of Contents for 818-0002

Page 1: ...able of Contents Safety Instructions 1 Limited Warranty 2 Preinstallation Checklist 3 General Information 4 Pump Wiring Instructions 5 Typical Indoor Prepackaged System 6 Indoor Prepackaged Installation Instructions 7 Typical Outdoor Prepackaged System 8 Outdoor Prepackaged Installation Instructions 9 Operation 10 Cutter Maintenance 11 Service Checklist 12 Safety Instructions TOAVOIDSERIOUSORFATAL...

Page 2: ...re mechanism or the complete unit No allowance will be made for shipping charges damages labor or other charges that may occur due to product failure repair or replacement This warranty does not apply to and there shall be no warranty for any material or product that has been disassembled without prior approval of Manufacturer subjected to misuse misapplication neglect alteration accident or act o...

Page 3: ...liarities and are secured so that the grinder pump will shut off It is recommended to use rigid pipe and fittings and the pit be 24 in diameter for simplex systems and 36 in diameter for duplex systems or larger 4 Grinderinstallationsshouldbecheckedyearlyfordebrisand orbuildupwhich may interfere with the ON or OFF positions of variable level float control switches Repairandservice otherthancuttera...

Page 4: ...st comply with the National Electrical Code and applicable local codes Conduit and panel enclosure openings must have a gas and watertight seal Installation of electrical panels conduit and connections should be made by a qualified licensed electrician A UL Listed potting kit P N 10 2350 is available from Zoeller Company 4 When installing a pump with a check valve or a rail system with a check val...

Page 5: ... diagram above to secure the float switch properly and obtain the proper tether to customize the on off cycle to each application Note the minimum off level shown above On Prepackaged Systems the tether length is set at 5 Determining Pumping Range in Inches 1 inch 2 5 cm Tether Length 5 10 15 20 22 Pumping Range 9 13 5 18 22 24 Use only as a guide Due to weight of cable pumping range above horizon...

Page 6: ...4 STEEL CORD SEAL INSPECTION PLATE 3 GROMMET SEAL SWITCH CORD ALARM FLOAT BASIN COVER LIFTING BOLT 16 X 1 4 STEEL 5 16 304 STAINLESS STEEL PUMP PLATE PUMP POWER CORD SILENCE INPUT 1 POWER ON FIELD INSTALLED ALARM 4 RUBBER INLET CAST IRON ADAPTERS OFF 24 NOMINAL TO ALARM PANEL BALL VALVE FIELD INSTALLED GALVANIZED PIPE 1 1 4 X 32 GALVANIZED PIPE 1 1 4 X 12 GRINDER PUMP SINGLE PHASE 2HP 1 1 4 GROMME...

Page 7: ...d be located in a very low traffic area within 15 of the power disconnect The hole should be at least 8 larger in diameter than the basin in order to leave 4 of backfill all the way around the perimeter A minimum of 4 of compacted subbase is also required Backfill and subbase should be 1 8 to 3 4 pea gravel or 1 8 to 1 2 crushed stone Also reference the basin installation instructions included wit...

Page 8: ...GLASS AFD 1 25 2 Z RAIL 2 CAST IRON CHECK VALVE 3 4 GUIDE RAILS 2 SCH 80 BALL VALVE 2 FLEX BOOT FITTING LOCATION VARIES WITH BASIN DEPTH FLOAT TREE ASSEMBLY 2HP GRINDER PUMP 2 PVC SCH 80 PLBG 1 8 302 STAINLESS STEEL LIFTING CABLE ALARM ON OFF SOLID FIBERGLASS COVER HIGH WATER ALARM OR SIMPLEX CONTROL PANEL FIELD INSTALLED ALARM FLOAT SWITCH MUST OPERATE OFF LOW VOLTAGE TO BE USED WITH QWIK BOX SK3...

Page 9: ... inner diameter with the hole in the basin Attach the hub to the side of the basin using the sealant and hardware provided 6 The bottom of the excavation can now be properly backfilled compacted and leveled Set basin in hole Ensure the removable cover extends above the finished grade line and the grade slopes awayfromtheunit Backfillandsubbaseshouldbe1 8 3 4 pea gravel or 1 8 1 2 crushed stone Ref...

Page 10: ...rely installed Floats positioned properly Discharge valves open 3 16 vent hole drilled in pipe between check valve and pump Once the above has been verified proceed with the following checks Pump power cables and control floats properly installed and voltage verified Conduit connections to panel and junction box are properly sealed After installing the pump into the containment area with adequate ...

Page 11: ...ing both disc and cutter to a 32 micro finish Do not attempt grinding in the field Send parts to a qualified machine shop or return to the factory for repair The disc cutter and shims are a matched set Keep parts together Measure disc before and after resurfacing with micrometer and record measurements 7 After resurfacing the disc and cutter must be flat within 0 001 If the disc has been surface g...

Page 12: ...ways disconnect pump and panel from its power source before handling Never enter the basin until it has been properly ventedandtested Anypersonenteringabasinshouldbewearing aharnesswithsafetyropeextendingtothesurfacesothattheycan be pulled out in case of asphyxiation Sewage water gives off methane and hydrogen sulfide gases both of which can be highly poisonous Installation and checking of electri...

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