Action:
Polaris only turns in one direction.
Solution:
1. Adjust the thrust jet.
2. Make sure feed hose is floating.
Action:
Feed hose becomes tangled.
Solution:
1. Remeasure the hose to verify that it is adjusted to the proper length for the
pool shape.
2. With the Polaris operating, check that the swivels in the hose and the hose
connections turn freely.
3. Make sure feed hose is floating.
4. With the Polaris turned off, spin each of the wheels. All wheels should turn
together.
Action:
Sweep hose is sucked into the vacuum tube.
Solution:
1. Make sure the opening at the end of the sweep hose is not blocked by the
sweep hose scrubber.
2. Adjust the sweep hose to a gentle sweeping motion.
Action:
Sweep hose sprays too much water out of the pool.
Solution:
1. Adjust the speed of the sweep hose by tightening the adjustment screw.
2. Replace the sweep hose scrubber if it is worn or missing.
3. Add a sweep hose weight (order part #B2) to keep the sweep hose from
spraying.
Action:
The cleaner does not clean the entire pool.
Solution:
1. Check the hose length reaches within 6” of the farthest point of the pool. If
not, order a new hose section from your Polaris dealer.
2. Check thrust jet for 11:00 position that optimizes random turning.
3. While the cleaner is operating, hold it upside down and look into the vacuum
tube. There should be three distinct, even jets of water. If there are not,
contact Customer Service or a Polaris authorized Service Center for
assistance.
Action:
The cleaner is running in circles on its side.
Solution:
1. Check filter bag, if full it can weigh the cleaner down on one side.
2. Remove the head float and shake it. If there is water in the float, order a new
one.
3. Check the hose floats to make sure they are spaced evenly.
