22
TROUBLESHOOTING
Troublesh
ooting
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
Some pans make
crackling or
clicking noises
This may be caused by the construction
of your cookware (layers of different
metals vibrating differently)
This is normal for
cookware and does not
indicate a fault.
The induction
cooktop makes
a low humming
noise when used
on a high heat
setting
This is caused by the technology of
induction cooking
This is normal, but the
noise should quiet down
or disappear completely
when you decrease the
heat setting.
The induction
cooktop or a
cooking zone
has turned itself
off unexpectedly,
a tone sounds
and an error
code is displayed
(typically
alternating with
one or two digits
in the display)
Technical fault
Please note down the error
letters and numbers, switch
the power to the induction
cooktop off at the wall
and contact a qualified
technician.
The fans keep
running after
the cooking
element has been
switched off
The electronics are shutting down and
cooling off
This is a normal
occurrence.
E4/E5 error
Temperature sensor failure
Please contact ZLINE
customer service at
1-614-777-5004.
E7/E8 error
Temperature sensor failure / IGBT
failure
E2/E3 error
Supplied voltage to cooktop is too low
Please inspect whether
power supply is normal.
Power on after the power
supply is normal.
E6/E9 error
Bad induction cooktop heat radiation
Please restart after
the induction cooktop
cools down.
Please do not disassemble the unit by yourself to avoid danger to yourself
and the induction cooktop.
WARNING
