TS1000 Pro Series Tripod Turnstile
User Manual
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Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Regular maintenance
Cleaning and protection liquid dedicated for stainless steel are recommended to wipe the outer shell of
the equipment regularly. The tripod turnstile used outdoors or in an environment with lots of dust must
be maintained at least once a year, for example, clean up the dust and add appropriate lubricating oil to
the disk wheel. Please note that regular maintenance should only be performed after power-off, as shown
in Figure5-2.
Turnstile-opening Solenoid
Lock Rod
Drop-arm
Solenoid
Position Sensor
Disk Wheel
Figure 5-2
6
Troubleshooting
Symptom
Troubleshooting
The indicator is not lit when the
equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable are
damaged, or whether the wiring is loosed.
The arms of the tripod turnstile cannot
be lifted manually after the equipment is
powered on.
It may be caused by the problem of related components or
drop-arm solenoid.
Check whether the drop-arm solenoid is operating, and check
the working status of the solenoid, as shown in Figure 5-2.
The tripod turnstile does not grant an
access after successful authentication.
It may be caused by lack of permission or a circuit problem.
1. Check whether the user has the permission to pass.
2. Use a multimeter to check whether the NO and COM ports
of the access control system have a relay signal output.
3. Short-circuit the ports "K1, GND" and "K2, GND"; if the
turnstile is successfully opened, the controller is not normal.
The turnstile allows people to
continuously passing one-way side.
1. Check the turnstile-opening solenoid.
2. Check if the access controller “Lock driving duration” is set
to 1s.
3. Check whether the turnstile-opening solenoid is operating
and check whether something is stuck at the turnstile-
opening solenoid, as shown in Figure 5-2.