ZKTeco G4[QR] User Manual Download Page 35 | Manualshive

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G4[QR]

User Manual

P a g e

| 35

Copyright©2021 ZKTECO CO., LTD. All rights reserved.

User Role

Users who use this device have two types of permissions namely Normal user and Super
Administrator. After a Super Administrator is registered on the device, normal user can only verify
their identities using the verification methods that have already been registered. Super
administrator has the same privileges as normal user, but can also open the main menu.

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Summary of Contents for G4[QR]

Page 1: ...instructions carefully before operation Follow these instructions to ensure that the product is functioning properly The images shown in this manual are for illustrative purposes only For further deta...

Page 2: ...design and that the said personnel have received thorough training in operating and maintaining the machine unit equipment It is further essential for the safe operation of the machine unit equipment...

Page 3: ...mendments are meant for improvement better operations of the machine unit equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances ZKTeco sha...

Page 4: ...rch and development of biometric verification procedures and the productization of biometric verification SDK which was initially widely applied in PC security and identity authentication fields With...

Page 5: ...eld names are inside square brackets For example pop up the New User window Multi level menus are separated by forwarding slashes For example File Create Folder Symbols Convention Description This imp...

Page 6: ...CIAL VERIFICATION 14 2 6 3 FINGERPRINT VERIFICATION OPTIONAL 17 2 6 4 CARD VERIFICATION 20 2 6 5 COMBINED VERIFICATION 23 3 MAIN MENU 24 4 USER MANAGEMENT 25 4 1 ADD USER 25 4 2 SEARCH A USER 40 4 3 E...

Page 7: ...RAMETERS 83 10 3 1 ATTENDANCE EVENTS 83 10 3 2 STATUS MODE 93 10 3 3 WIDGET FUNCTION RULES 100 10 3 4 CAMERA MODE 101 10 3 5 VERIFICATION SETTINGS 102 10 3 6 VALIDITY PERIOD OF USER INFORMATION 103 10...

Page 8: ...e reader which supports QR code PDF417 Data Matrix MicroPDF417 Aztec and so on And it can scan the T A A C QR code on the ZKBioSecurity Mobile APP In addition to the optional ID and IC card modules G4...

Page 9: ...a g e 9 Copyright 2021 ZKTECO CO LTD All rights reserved Recommended Facial Expression Recommended Standing Posture Note During enrollment and verification please maintain natural facial expression a...

Page 10: ...finger or Ring finger Avoid using the Thumb or Little finger as they are difficult to accurately press onto the fingerprint reader Note Please press your fingers onto the fingerprint reader firmly fo...

Page 11: ...appears as shown below Note 1 Tap on to open the verification screen and enter the Personnel ID 2 Tap on to open the main menu If a Super Administrator has already been registered for this device othe...

Page 12: ...nual P a g e 12 Copyright 2021 ZKTECO CO LTD All rights reserved 2 5 Virtual Keyboard The device supports two types of Keyboards namely English and Chinese Note Long press the icon to switch between t...

Page 13: ...the system It is recommended for Administrator users Tap on the icon on the main screen to open the 1 1 Password verification mode 1 Enter the User ID and press OK If a user has registered a Face Fin...

Page 14: ...appears as shown below 4 If the verification is failed the error message appears as shown below 2 6 2 Facial Verification 1 N Face Verification In 1 N Face Verification mode the device compares the a...

Page 15: ...ate registered to the corresponding User ID Press on the main interface and open the 1 1 Face Verification mode 1 Input the User ID and click OK If a user has registered a Fingerprint Password and Car...

Page 16: ...P a g e 16 Copyright 2021 ZKTECO CO LTD All rights reserved 2 After the prompt Please verify your face follow the prompts for face verification 3 After successful verification the success message appe...

Page 17: ...elow 2 6 3 Fingerprint Verification Optional 1 N Fingerprint Verification In this verification mode the device compares the fingerprint that is being pressed onto the fingerprint reader with all of th...

Page 18: ...ive User ID This method can be used when the system has trouble in recognizing the user s fingerprints Press the icon on the main screen to enter 1 1 fingerprint verification mode 1 Enter the User ID...

Page 19: ...CO LTD All rights reserved 2 Press the finger on the fingerprint reader to proceed with verification 3 After successful verification the success message appears as shown below 4 If the verification i...

Page 20: ...a g e 20 Copyright 2021 ZKTECO CO LTD All rights reserved 2 6 4 Card Verification 1 N Card Verification Place the registered card on the card reader If the verification is successful the message appe...

Page 21: ...creen to open the 1 1 card verification mode 1 Enter the User ID and press OK If a user has registered Face Password and Fingerprint in addition to his her card and the verification method is set to F...

Page 22: ...G4 QR User Manual P a g e 22 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Swipe the card to verify 3 After successful verification the success message appears as shown below...

Page 23: ...tion methods A total of 21 different verification combinations can be used as shown below Note 1 means or and means and Combined verification requires users to register the information needed to compl...

Page 24: ...reselected ringtone when the designated time is reached It will stop ringing after the alarm time is elapsed System Settings Set the Network Date and Time Attendance parameters Cloud service Wiegand D...

Page 25: ...ht 2021 ZKTECO CO LTD All rights reserved 4 User Management 4 1 Add User Tap on the User Management interface to open the interface to add a user Add User Details Enter the User ID in the User ID fiel...

Page 26: ...s 24 characters 2 Bydefault the device supports 1to 14 digitsof User ID 3 User ID can be changed at the first time they are used to log in to the system After first login the User ID cannotbe changed...

Page 27: ...l P a g e 27 Copyright 2021 ZKTECO CO LTD All rights reserved Register User Photo 1 Tap on the icon to open the camera interface User should face the lens and then adjust the position Tap on the icon...

Page 28: ...ng the photo Register Verification Modes The verification mode is the method used to verify a login This includes registering Face Password Fingerprints optional or Card number Select a verification m...

Page 29: ...age Select the icon on the left or right side of the screen and then tap on the finger you would like to register a fingerprint 2 Press the same finger on the fingerprint reader three times The Green...

Page 30: ...TECO CO LTD All rights reserved 4 If the fingerprint is successfully registered a Continue to enroll the next fingerprint dialog box will appear Tap on Yes to register the next fingerprint or No to re...

Page 31: ...G4 QR User Manual P a g e 31 Copyright 2021 ZKTECO CO LTD All rights reserved...

Page 32: ...ter the prompt is successful click Save Register Password 1 On the user registration interface click Password to enter the register password page Enter the password in the Enter the password field the...

Page 33: ...rights reserved 2 If the password in both the fields does not match you have to re enter the passwords Delete Overwrite registered passwords 1 On the User management interface tap a user in the user l...

Page 34: ...1 ZKTECO CO LTD All rights reserved 2 Press Delete Overwrite in the dialog window that pops up Register Face On the user registration interface tap on Face to open the face registration page Move and...

Page 35: ...types of permissions namely Normal user and Super Administrator After a Super Administrator is registered on the device normal user can only verify their identities using the verification methods tha...

Page 36: ...l rights reserved 1 On the User Management interface tap on a user in the user list to view the user s information 2 Once you have entered the User Information interface tap on User Role and select No...

Page 37: ...on process The employee will only be able to verify an account during this period and will be regarded as an invalid employee after this period It is valid between the starting and ending date this of...

Page 38: ...G4 QR User Manual P a g e 38 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Set the User validity rule Verification Mode 1 Tap on the Verification Mode field on the User information interface...

Page 39: ...G4 QR User Manual P a g e 39 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Select Verification Mode and then tap on OK...

Page 40: ...ual P a g e 40 Copyright 2021 ZKTECO CO LTD All rights reserved 4 2 Search a User 1 Tap on the Search bar on the User Management interface and enter the keyword Note Search the users based on their ID...

Page 41: ...G4 QR User Manual P a g e 41 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Automatically the search result will be displayed based on the query conditions...

Page 42: ...G4 QR User Manual P a g e 42 Copyright 2021 ZKTECO CO LTD All rights reserved 4 3 Edit a User 1 Select a user on the user list...

Page 43: ...nual P a g e 43 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Edit the required details of the user Note The User ID field cannot be modified For other details of adding the user details please r...

Page 44: ...G4 QR User Manual P a g e 44 Copyright 2021 ZKTECO CO LTD All rights reserved 4 4 Delete User 1 On the User Management interface tap on the button in the upper right corner of the interface...

Page 45: ...e lower right corner and a window will pop up Select the checkbox if the user wishes to delete the Attendance records simultaneously Tap on OK This option can be selected or left unselected based on y...

Page 46: ...ntrols the electric lock to be in unlock state Valid value 1 10 seconds 0 second represents disabling the function Gate Mode Toggle between ON or OFF switch to get into gate mode or not When set to ON...

Page 47: ...y Input Configuration Sets the door unlock time period and auxiliary output type of the auxiliary terminal device Auxiliary output types include None Trigger door open Trigger Alarm Trigger door open...

Page 48: ...G4 QR User Manual P a g e 48 Copyright 2021 ZKTECO CO LTD All rights reserved Tap the date on which time rule settings is required Set the starting and ending time and then press OK...

Page 49: ...lock the door is open all day 00 00 to 23 59 or when the ending time is later than the starting time such as 08 00 to 23 59 3 The default time zone 1 indicates that door is open all day long and it ca...

Page 50: ...G4 QR User Manual P a g e 50 Copyright 2021 ZKTECO CO LTD All rights reserved Add Holiday 1 Tap on the Holiday setting interface to open the Holiday setting interface...

Page 51: ...G4 QR User Manual P a g e 51 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Select a date and the type of the holiday Enable Repeat if the holiday repeats every year...

Page 52: ...G4 QR User Manual P a g e 52 Copyright 2021 ZKTECO CO LTD All rights reserved 3 Click Finish and a new holiday is created successfully...

Page 53: ...g e 53 Copyright 2021 ZKTECO CO LTD All rights reserved Edit Holiday On the Holiday interface tap on the holiday to modify Delete Holiday 1 On the Holiday interface tap on icon in the upper right cor...

Page 54: ...Combination function refers to a function that requires any member in different access control groups or multiple members in the same access control group to verify in turn without sequence within a c...

Page 55: ...reated access control group the Verification mode Time period and Holiday can be set accordingly The interface is given below 5 6 Anti Passback Setup Anti Passback function is to detect whether the us...

Page 56: ...the user can check in again or if it is a check in record the user can check out again otherwise the alarm will be triggered Note When the user has no record during the first verification the anti pa...

Page 57: ...6 Attendance Search The user s attendance records will be saved in the device making it easier to find users attendance records The users can search for Attendance Logs and Visitor photos 1 Tap Attend...

Page 58: ...First or Last name of an employee in the search bar Automatically the system displays the users with information that is relevant to the search query 3 Tap on the icon to access the following window...

Page 59: ...G4 QR User Manual P a g e 59 Copyright 2021 ZKTECO CO LTD All rights reserved...

Page 60: ...as shown below 7 Data Management The Data Management menu is used to manage the Device s data including Deleting Attendance data Deleting All data Deleting Attendance photos Deleting Unregistered use...

Page 61: ...biometric data privileges of the Super Admin user photos user data and access control data Delete Attendance Photos 1 Deletes all the attendance photos 2 Deletes invalid user accounts 3 Deletes the a...

Page 62: ...The USB management functions include upload from USB download to USB and USB disk settings Menu Function Description Upload from USB Uploads the USB disk content to the device Download to USB Downloa...

Page 63: ...d 9 Alarm Management Once an alarm has been set the device will automatically play the preselected ringtone when the designed time is reached It will stop ringing after the alarm time elapsed 9 1 Add...

Page 64: ...G4 QR User Manual P a g e 64 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Set the time to trigger an alarm Select the Hour and Minute...

Page 65: ...a g e 65 Copyright 2021 ZKTECO CO LTD All rights reserved 3 Duplicate The default is set to Only once To copy the settings to other days tap on the Duplicate button and a window will pop up Select the...

Page 66: ...G4 QR User Manual P a g e 66 Copyright 2021 ZKTECO CO LTD All rights reserved 4 Tap on Alarm Sound and a window will pop up Select a ringtone and tap on OK...

Page 67: ...G4 QR User Manual P a g e 67 Copyright 2021 ZKTECO CO LTD All rights reserved 5 Tap on Save and the alarm will be successfully added The alarm will be enabled by default on the specified time...

Page 68: ...G4 QR User Manual P a g e 68 Copyright 2021 ZKTECO CO LTD All rights reserved 6 Toggle the Alarm button to change the alarm s status...

Page 69: ...G4 QR User Manual P a g e 69 Copyright 2021 ZKTECO CO LTD All rights reserved 9 2 Edit Alarm 1 Select an alarm from the alarm list...

Page 70: ...G4 QR User Manual P a g e 70 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Edit the alarm time and other settings as per the requirements See Add Alarm for more details...

Page 71: ...G4 QR User Manual P a g e 71 Copyright 2021 ZKTECO CO LTD All rights reserved 9 3 Delete Alarm 1 On the Alarm Management interface tap on the button on the upper right corner...

Page 72: ...G4 QR User Manual P a g e 72 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Select the alarm that you would like to delete and then tap on button on the lower right corner of the interface...

Page 73: ...G4 QR User Manual P a g e 73 Copyright 2021 ZKTECO CO LTD All rights reserved 3 Tap on OK to delete the alarm...

Page 74: ...t 2021 ZKTECO CO LTD All rights reserved 4 The alarm is now deleted and will not appear on the list 10System Settings The System Settings maximizes the device s ability to meet the user requirements b...

Page 75: ...l P a g e 75 Copyright 2021 ZKTECO CO LTD All rights reserved In the main menu tap on System Settings 10 1 Network Settings On the system settings list tap on Network Settings to enter the Network Set...

Page 76: ...cannot modify the Ethernet Network Address parameters DHCP Enable DHCP to assign an IP address to the internal network or network service provider If DHCP is on you cannot manually set the IP of the...

Page 77: ...evice the connection password must be entered correctly On the Network Settings interface tap on Comm Connection Settings Menu Function Description PC Communication password It is used to gain the con...

Page 78: ...G4 QR User Manual P a g e 78 Copyright 2021 ZKTECO CO LTD All rights reserved 10 2 Date and Time In system settings tap on Date and time to enter the date and time settings interface...

Page 79: ...G4 QR User Manual P a g e 79 Copyright 2021 ZKTECO CO LTD All rights reserved 10 2 1 Date and Time Settings 1 Tap on Set Date and swipe up and down to set the Year Month and Day Tap on OK...

Page 80: ...G4 QR User Manual P a g e 80 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Tap on Set Time and swipe up and down to set the Hour and Minute Tap on OK...

Page 81: ...G4 QR User Manual P a g e 81 Copyright 2021 ZKTECO CO LTD All rights reserved 10 2 2 Date and Time Format Settings 1 Tap on Date Format and select the desired date format...

Page 82: ...e If disabled the user can set the date and time Sync Cloud Server Time Synchronizes the time of the Server of the software to which the device is connected Sync Network Time Synchronizes the actual t...

Page 83: ...n Attendance Parameters to open the attendance parameters settings interface 10 3 1 Attendance Events Attendance Events are used to record the clock in out status There are 6 default attendance status...

Page 84: ...R User Manual P a g e 84 Copyright 2021 ZKTECO CO LTD All rights reserved Add Attendance Events Tap on Attendance Events 1 On the Attendance Events interface tap on to open the Attendance Event interf...

Page 85: ...G4 QR User Manual P a g e 85 Copyright 2021 ZKTECO CO LTD All rights reserved 2 In the attendance event creation wizard tap on Start...

Page 86: ...21 ZKTECO CO LTD All rights reserved 3 Enter the Name and Status Value of the new attendance event Note The maximum length of the name is 24 characters The status values must be unique and cannot be d...

Page 87: ...G4 QR User Manual P a g e 87 Copyright 2021 ZKTECO CO LTD All rights reserved 4 If the input status value repeats or exceeds the limit the following message will appear...

Page 88: ...G4 QR User Manual P a g e 88 Copyright 2021 ZKTECO CO LTD All rights reserved 5 If the Attendance Event is created successfully the success message appears as shown below...

Page 89: ...G4 QR User Manual P a g e 89 Copyright 2021 ZKTECO CO LTD All rights reserved Edit Attendance Events 1 Select an attendance event...

Page 90: ...2021 ZKTECO CO LTD All rights reserved 2 Tap on Name or Status Value to edit Note The first 6 attendance events cannot be edited The status values must be unique and cannot be duplicated For further...

Page 91: ...Copyright 2021 ZKTECO CO LTD All rights reserved Delete Attendance Events 1 Select an attendance event and tap on the icon on the upper right corner Note The first 6 events cannot be deleted so the d...

Page 92: ...G4 QR User Manual P a g e 92 Copyright 2021 ZKTECO CO LTD All rights reserved 2 Tap on OK on the appearing window to delete the attendance event...

Page 93: ...is now deleted and will not appear on the list 10 3 2 Status Mode There are three modes for attendance statuses Timed State Transition Displays different attendance statuses at different times Fixed M...

Page 94: ...1 ZKTECO CO LTD All rights reserved Timed State Transition 1 After selecting the Timed State Transition button tap on the button to set the related parameters 2 On the Timed State Transition interface...

Page 95: ...l P a g e 95 Copyright 2021 ZKTECO CO LTD All rights reserved 3 When the Repeat daily option is enabled the following screen will be displayed 4 Tap on the Time button and swipe up and down to set the...

Page 96: ...2021 ZKTECO CO LTD All rights reserved 5 When the Repeat Daily option is disabled the following screen will be displayed 6 Tap on the button for the date you would like to set then swipe up and down t...

Page 97: ...Copyright 2021 ZKTECO CO LTD All rights reserved 7 After applying the settings the interface appears as shown below Note The settings process for Clock out Break out Break in Overtime in and Overtime...

Page 98: ...G4 QR User Manual P a g e 98 Copyright 2021 ZKTECO CO LTD All rights reserved Fixed Mode 1 The status mode is set to Fixed Mode tap on the button to open the Fixed Mode options menu...

Page 99: ...nual P a g e 99 Copyright 2021 ZKTECO CO LTD All rights reserved 2 In the Fixed Mode selection menu select the attendance status that the user would like to set Disable Mode Select the Status Mode as...

Page 100: ...User Manual P a g e 100 Copyright 2021 ZKTECO CO LTD All rights reserved 10 3 3 Widget Function Rules Tap on the Execute toggle button to enable The main interface will display the attendance status w...

Page 101: ...irements Tap on the Camera Mode to set the required parameters No Photo User s photo will not be saved during verification Capture Photo and Save User s photo will be taken and saved during verificati...

Page 102: ...recognize the QR code image on the ZKBioSecurity Mobile APP captured by the lens or the QR code scanner Find the attendance QR code on the ZKBioSecurity Mobile App Align it with the QR code scanner at...

Page 103: ...he full capacity the device will automatically delete a set value of old blocklisted photos When the value is set as 0 the function will be disabled Delay duration of the Confirmation Screen This is t...

Page 104: ...G4 QR User Manual P a g e 104 Copyright 2021 ZKTECO CO LTD All rights reserved...

Page 105: ...n name mode http will be used such as http www XYZ com while XYZ denotes the domain name when this mode is turned ON Disable Domain Name Server Address IP Address of the ADMS Server Server Port Port u...

Page 106: ...G4 QR User Manual P a g e 106 Copyright 2021 ZKTECO CO LTD All rights reserved 10 5 Wiegand Settings Tap on Wiegand Settings in the system setting list to access the interface as shown below...

Page 107: ...s interface Menu Function Description Wiegand Format The Wiegand value could be 26bits 34bits 36bits 37bits or 50bits Wiegand in bits Number of bits of Wiegand data After choosing Wiegand input bits t...

Page 108: ...bit of 19 to 35 bits the 2 to 17 bit is facility code 18 to 33 bit is card number and 34 to 35 bit is manufacturer code Wiegand36a EFFFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCO It is composed of 36 binary num...

Page 109: ...Wiegand format Failed ID If the verification is failed the system will send the failed ID to the device and replace the card number or Personnel ID with the new ones Site code It is similar to device...

Page 110: ...rface tap OSDP Output to enter the OSDP output settings interface The device can connect the external devices such as a printer via RS232 OSDP output is used for setting the Serial port address Baud r...

Page 111: ...G4 QR User Manual P a g e 111 Copyright 2021 ZKTECO CO LTD All rights reserved...

Page 112: ...nu Then the device goes to standby mode The options include 30 seconds 1 minute 2 minutes 5 minutes 10 minutes or disabled When this feature is disabled the menu including sub menus will not automatic...

Page 113: ...ill receive the voice prompts Voice prompts will not be received when this setting is disabled When disabled and then re enabled the volume level will be set to 1 Touch prompt This option enables disa...

Page 114: ...llected and instantly compared with fingerprint data using a 1 1 algorithm This is converted into a value that is then compared to a set value If the value of the scanned fingerprint exceeds that of t...

Page 115: ...nition will be which may lead to unrecognizable On the contrary if the threshold is too low the accuracy of face recognition will be lower which may lead to misjudgment and other phenomena The default...

Page 116: ...anywhere on the screen during testing to continue testing Tap on the Back key to exit testing Audio Test The device automatically tests the audio prompts by playing the audio files that are stored in...

Page 117: ...ons Function Description Select language Select the language as English or Simplified Chinese Restore Factory Settings Restores the settings of the device including communication settings system setti...

Page 118: ...splays the current device s capacity of users fingerprints optional facial templates Administrators Attendance logs Attendance photos Unregistered user photos and User photos Device Information Displa...

Page 119: ...e upgraded through a USB drive with the upgrade file Before performing this operation please ensure that the USB drive contains the correct upgrade file and is properly inserted into the device Note I...

Page 120: ...provider of this device we will assume no direct or indirect responsibility for any consequences that may result from your use of this device 4 If you would like to dispute human rights or privacy iss...

Page 121: ...ent Name Hazardous Toxic Substance Element Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr6 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE Chip Resistor Chip Capacitor Chip Indu...

Page 122: ...www zkteco eu Copyright 2021 ZKTECO CO LTD All Rights Reserved...

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