___ ZipSpin
13
Chapter 7. Troubleshooting Guide and FAQ’s
*** Only DVD Model will read/copy both CD and DVD Discs. CD Model reads/copies CD disc only ***
There are no
end-user serviceable components that can be replaced in the CD/DVD
Duplicator. Please contact your dealer for warranty repairs and service.
No LCD display.
-
Please check if the power cord is connected properly and the push button is
pushed in all the way.
Error message shown on LCD.
-
Blank Disc Not Enough – your master disc contains bigger size than your blank
disc. Use the blank disc that has bigger capacity. (e.g. double layer 8G DVD Disc)
-
Can’t copy CSS disc – your master disc is copy protected. Try another master.
CD Drive doesn’t read disc and shows error message
.
-
Check the format of master disc.
-
Use other Master disc or other duplicator to test master.
Switches do not function.
-
Task busy. Please wait.
-
Restart unit.
-
Faulty controller board. Call for Technical support
Copy completed but disc is not readable / playable or has skipping sound
-
try burn the disc again with lower burn speed (4X for DVD and 12X for CD)
-
make sure you use original disc as master, not a copy or copy’s copy
-
clean the master disc and try again
-
try re-create your master disc with lower burn speed
-
try different brand of blank discs.
Failure rate is high.
-
Use original source CD and not a Copy or Copy’s Copy
-
Lower writing speed and try again.
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Quality of blank disc is poor. Try another brand.
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Quality of master disc is poor. Try clean the disc.
-
Rated speed of discs does not match writers. Ensure discs meet writers rated
speed.
-
Update the latest BIOS version. See manufacturer for latest firmware updates.
Can't boot up or upgrade BIOS.
-
Contact your dealer.
-
Check if the BIOS program is correct.
