ZipRip UC5E, Service Manual

Page: 13 / 45

13 UC5e SM (Rev1-3) May 2001
5.1.2 EQUIPMENT NECESSARY FOR TROUBLESHOOTING
The following items are needed, as well as a working Priport and Win95/98
computer.
NOTE: The following items are available as the UC5E Kit. Refer to section 7
for the part number.
1) Cables for operational verification of the UC5E.
a) 1, PRIPORT-to-UC5E video cable.
b) 1, computer-to-UC5E parallel cable.
2) Installation CDROM (all mfr Installation CDs) allowing setup of any PRIPORT and
any UC5E model number.
5.1.3 INFORMATION NECESSARY FOR TROUBLESHOOTING
The following information should be collected before troubleshooting begins:
• A Test Page from the UC5E,
• The name and version of the printer driver, and firmware version,
• A print sample showing the problem,
• The printer settings of the computer, and
• The name and version of the application software that generated the page.