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[REMIFU-ZTN(EN)(NM)]
ZTone Instructions For Use
Customer Service Request Form
The purpose of this form is to obtain information that will enable us to expeditiously process
your service request. Please describe the fault or abnormality in as much detail as possible.
1. User information
- Address:
- User name/telephone number: (Tel : )
2. Information on the equipment in use (refer to label on the back of product)
- Name of model
: ZTone
- Date of purchase
:
- Serial number of product
:
3. Description of technical problems (Describe as much detail as possible.)
4. User checklist
If it is impossible to answer the question yes or no, please add information in the remarks
column. If you are unsure of the answer, you can leave the item blank.
Number
Inspection item
Evaluation result Remarks
1
Is the equipment unavailable due to the failure,
currently?
Yes/No
2
When the power switch of the equipment is turned on,
do the touch screen and any part of the equipment
operate properly?
Yes/No
3
Is output generated by the equipment?
Yes/No
4
Is the strength of the output from equipment
conspicuously different from when it was first installed?
If so, how would you rank the difference in performance,
in terms of a percentage?
Yes/No
5
Can you perceive a change of output if the output
strength of equipment is adjusted?
Yes/No
6
Is there any leakage of liquid from equipment?
Yes/No
7
Is there any damaged part in the external appearance?
Describe this in the remarks column.
Yes/No
After completely filling in the form, please return it to us.
Telephone
: +82 42-934-5560
FAX
: +82 42-934-5562