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2022.12.13 (Rev. 0)
[REMIFU-ZTN(EN)(NM)]
ZTone Instructions For Use
10.4 Troubleshooting
If the equipment does not operate normally during use, please check the items listed in
the table below before requesting service. If none of the following problems apply, or if
the following remedies do not help, turn off the power to the equipment and contact the
REMED Customer Service Center.
Symptom
What to do
References in the
Instructions For Use
Equipment does
not turn on.
Check the power connector of the
equipment is properly connected. • 3.4.2 Connection of power
Check the power switch of
equipment is turned on.
• 4.1.2 Figure 5. Rear view
Magnetic field is
not generated
from equipment
Check the LCD displays an
ERROR message.
• 7. Messages
Check the output strength is set by
magnetic field intensity bar after
pressing the Start button
.
• 5.2.1 Method – (e)
Over Temperature
message is
displayed.
If transducer is in an upright
position, it is easy for the
transducer to overheat. Maintain a
horizontal position as much as
possible.
• 7. Messages
If the room temperature is too
high, disorder can be caused in
the cooling. Maintain the room
temperature at less than 25
℃
as
much as possible.
•
3.3 Environmental condition
Wheel does not roll
when moving the
equipment
.
Move the equipment by placing the
wheel in the ”Loose” position.
• 3.4.3 Figure 3. Transporting
wheel in ‘Loose’ and in
‘Locked’.
In the following cases, stop the operation by off the power to the equipment, and contact
the service center.
→
The main power switch spontaneously turns off.
→
The LCD screen of operation panel does not illuminate when power is turned off
and then turned on again.
→
When stimulation is not generated by transducer, even after intensity is increased.
→ The temperature icon on the screen blinks and the equipment is not operated.
Table 2. Self-troubleshooting