25
WARRANTY AND CONSUMER GUARANTEE
The warranty and consumer guarantees set out in this document override all other
warranties on this product.
The warranty is provided in addition to other rights and remedies as set out below under ‘Consumer
Guarantees’.
Warranty Term
Subject to the conditions set out below, this product is warranted to the purchaser to be free from defects in
workmanship and materials from the date of purchase for the terms specified below.
5 YEARS
–Firebox including heat exchange tubes
1 YEAR
– All other components (such as all electrical components, firebricks, fans, door glass and paint)
Warranty Conditions
1.
Park – Tec Engineering warranty is non transferable and is limited to the original purchaser.
2.
Satisfactory proof of the purchase (as defined in the Competition and Consumer Act 2010 (CCA)) must be
furnished at the time of notification of the defect for a claim under this warranty to be enforceable.
3.
This warranty covers all parts found to be defective in workmanship and/or materials during the warranty
period. The total liability in respect of a claim by a consumer under the CCA for a minor problem (as
defined in the CCA) with a product is limited, at our option, to providing the consumer with a refund,
replacement product or repairing the product.
4.
For major failures (as the term is defined in the CCA) you are entitled to a replacement or refund and for
compensation for any other reasonably foreseeable loss or damage.
5.
To implement this warranty, please contact your place of purchase.
Installation Note
1.
It is important that you check with and comply with all state and local authority laws for all installation
requirements.
Warranty Exclusions
•
This warranty will be void and accordingly no claim of any nature will be enforceable against the
importer if the pellet heater:
•
is not installed according to the printed installation and operating instructions, if there has been a
failure to fully observe all applicable Standards, Codes of Practice or state and local authority
regulations, or the installation was not carried out to a tradesman's standard
Summary of Contents for KOMFORT
Page 6: ...6 INSTALLATION GENERAL NOTES...
Page 24: ...24 ELECTRICAL DIAGRAM...
